Overall, I thought the service was just okay for the price, and I probably wouldn't hire them again. First, I was quoted $300-$400 for a move-in cleaning, plus an extra $30 to clean two high-ceiling windows after I sent photos. Once they arrived, the quote increased to $450. Second, we had agreed on a specific arrival time, but when I reached out to confirm, she changed it. Thankfully she honored the original time after I pointed it out, but changing the appointment time without asking the customer first was frustrating. Third, the two high-ceiling windows were never cleaned, yet they still expected full payment. When I asked if the total could be reduced to $400 as a courtesy, I was met with a lot of pushback. She then offered to have her husband come the next day to clean the windows for $100, even though I had originally been quoted $30. Lastly, the cleaning itself was only okay. There were still a few missed spots throughout the house. My advice would be to be cautious of very low initial quotes, because the final price may end up much higher than expected. read more

Sofia and her crew did an amazing job! They didn't miss one single spot! They went above and beyond! They were so careful and thorough that they even noticed that there was an important insurance card in the trash in my Son's room and handed it to me! I'm happy to have chosen Sofia's House Cleaning! Their price was very reasonable! I most definitely recommend Sofia's Cleaning! I will be calling them every month to come and do the cleaning for me! I Give them a Five Star rating!!! read more

Sofia was responsive and professional. She came by to check out my house first before a deep clean to help get a more accurate idea of the cleaning and quote. Her and her team did a great and thorough job. read more

Sofia was extremely responsive and, after comparing several options, the most affordable by far. My mom even paid extra for additional cleaning, but honestly their standard package already covers a lot of items really well. I have had a regular vendor I usually use, but I still preferred Sofia and her team's service. The toilet rim and base were cleaned to look like new, and the shower stall was crystal clear with no soap or bubble marks left behind. I'll definitely consider them again for routine cleaning when needed. Highly recommended!!! read more

Today I received Sofia and her team in my house. I am very satisfied with their job! They took time and they were very detailed with the cleaning. I recommend them for sure! read more

I contacted Sofia for a move out cleaning service and got a quick response and a quote. When they arrived they looked around the apartment and then told me how long it would take them which is very much appreciated. They cleaned things that even I couldn't remove that was left from the previous tenant before me! I recommend hiring Sofia for any of your cleaning service needs. read more

We are really grateful to have found Sofia. Sofia and her team are superstars and left our home absolutely clean and beautiful. We had an initial consultation with Sofia which was thorough and honest. Her pricing was very fair and reasonable, especially for a house that had not been professionally cleaned in about 15 years. Sofia, her husband, and 2 additional employees arrived on time on the scheduled cleaning date and went above and beyond our expectations. They were very detail oriented and had the best cleaning practices. Once the cleaning was completed, I stepped into what seemed like a new house, bright walls and clean air. Our blinds in the music room and bedroom were transformed from gross into mint condition. We are so thankful to have found House Cleaning by Sofia and definitely recommend her for your future house cleaning needs. Sofia, you're the best! Can't wait to work with you again. read more

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I have had the pleasure of working with Sofia for 5yrs and she has hands down been the best cleaning lady I have EVER had!! I moved 3x in 5yrs and I made sure she was with me every place I went. She is quick, she is thorough, and one of the kindest, most reliable people I have ever met. My heart breaks that I am leaving LA and I won't be able to use her anymore. If I could I would definitely pack her up and bring her to Atlanta with me! Lol If you are looking for a great cleaning company, look no further! I PROMISE you won't be disappointed! read more

Sofia's House Cleaning - Move out clean up - Home Cleaning Near Me - Santa Ana, California

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I normally don't give five stars to any service, but I will with Sofia as she is probably the best service in this category! Nelda couldn't do it. She claimed it was mission impossible. Ynez couldn't do it. Elite Home Cleaning couldn't do it. But Sofia did it ! She was able to get rid of the annoying toilet ring from my upstairs toilet ! That right there deserves Five Stars ! I found Sofia to be very accommodating in scheduling, very prompt and prepared upon arrival, and very professional in her cleaning. I am so glad to have found her. I hope for a long lasting business relationship with Sofia and her crew. It took me a few tries with other companies before I found Sofia. I highly recommend her ! read more

Sofia and her team were efficient and she was very good about finding a time that would work for me. I paid her team in cash and also a tip, even when I made a mistake and overpaid her she reached out and was willing to fix it My apartment felt so fresh and clean, the stove too Would reccommend read more

I've never used a cleaner before, so I was a bit nervous about finally doing it. Sofia was understanding and very gentle with me my first time! I arrived home to a fresh, sparkling clean apartment. I hadn't realized just how musty it had been! They did an amazing job! It was a "deep clean" and there wasn't a corner or surface anywhere that they didn't get to. Everything was tidied up afterwards and put back in its place (or given a new, better place!) Very good value, I think. Thank you, Sofia! read more

The actual cleaning was fine. Not spectacular but fine. The issue was the setup. I was quoted a range in price (high and low) and based on how clean or dirty the place was, the price was going to go up. My apartment, which I've personally lived there for 2 years, was pretty clean already. Still they made up excuses to raise the price to the max. They said the cabinets had grease on them but it didn't because the cleaners didn't spend any time on cleaning the cabinet fronts. They said the restrooms were very dirty but they didn't spend much time on them. They didn't clean the shower heads. The cleaners did not substantially make the apartment much cleaner than it was before so I would not use them again. Had they just been upfront about the pricing, I probably would have left it and not bothered with writing a negative review. read more

I usually don't write reviews, but making an exception for House Cleaning by Sofia. Sofia and her crew are amazing. They are very hard working, trustworthy and cleaned every detail of my home. They go above and beyond without being asked. Her services are an excellent value and you will love how clean your home is when they are done! Highly recommend based on my experiences using others in the past. Call Sofia, you will glad you did! read more

Sofia and crew do great work , shows up on time and is reasonably priced. She is quick to respond to special requests and is a very pleasant person. Try Sofia- you won't be disappointed! read more

I was so happy to find Sofia. She and her crew did a great job cleaning my home. I had been looking for the past few months and other companies did not clean my house well. Sofia was the best! Cleaned every nook & cranny of my home. She was easy to contact and responds promptly. I'm so glad I have finally found a cleaning service that I am happy with. read more

I hired Sofia's company to do my "move out" cleaning. Carlos and Susie were AMAZING. I highly recommend that you ask for them by name. They were very friendly, took care to keep me informed on the job, gave attention to every little detail, and went above and beyond the tasks that were assigned. They were still wiping things as they walked out the door! My house looks spectacular. Truly great people. If you decide to go with Sofia's company, make sure you ask for Carlos & Susie. read more

Sophia and her team are AMAZING!!!! I contacted Sofia last week to get my house deep cleaned (I foster dogs and my house has quickly become a haven for Fur- and Dust-bunnies alike!!) Sofia quickly responded to me and quoted me a reasonable estimate when I asked for a deep cleaning. On the day of the cleaning, her and her team came to my house and scrubbed it like it had never been scrubbed before!!! They dusted, vacuumed, and scrubbed every single surface in my house, and my house has never felt so clean. I was using another cleaning service prior, but Sofia and her team have far surpassed any expectations I've had and they've far surpassed any work that any other cleaning surface has done in my place. They took their time to ensure my place was spotless! I'll 1000% work with this business again. Thank you Sofia!!!! read more

5 stars all the way! My apartment wasn't a disaster zone, but I had "white-glove"-type family coming into town and needed an apartment deep clean to get the baseboards and other areas that I tend to neglect that just look dingy and gross over time. Sofia and her team were super helpful and quick to communicate with, she found time to fit me in just a couple of days after I reached out to her. Sofia's team was SUPER efficient and thorough, and made sure I was happy with their services before heading out - they even took care of my hard-water-ruined shower doors that I could NEVER get cleaned up! They made my apartment look as clean as the day I moved in! Thank you so much, Sofia! read more

Sofia did such a great job on my condo. Even with all of the stairs! She was easy to communicate with and schedule, arrived on time, and did a fantastic job cleaning. I will definitely be calling again for a cleaning. read more

Sofia is extremely talented at helping you clean and organize your house. She pays extreme attention to detail, and nothing is left to chance. We highly recommend her for all your home cleaning needs. Everything is spotless and left extremely tidy. I'm extremely impressed as someone who hired a cleaner regularly I need your read more

Sofia's team was wonderful! They were a little late but Sofia was responsive and communicated when they when they would arrive. I had family coming into town and wanted a deep clean before they arrived. Three cleaners were sent to clean my 2 bedroom, 2 bath apartment and were done in about 3 hours. They were incredibly efficient. Each person split up and took a section of the apartment and converged back in the living room to finish the job. Everything was spotless when they left as if I had just moved in! Will absolutely use them again! read more

Sofia from the get-go was very quick to respond and professional. She was able to not only "move out" clean my room, but get another team to do carpet cleaning as well! They did such an amazing job and were very quick, very sweet and had me look at the finished product before they left (which I didn't even think to go check). I would definitely recommend Sofia's cleaning business and saved her number for future cleaning if needed! read more

Sofia did such a great job. Very efficient and super friendly. The work she did in our bathroom was amazing. We have glass showers doors that you couldn't really see out of because of the water and soap damage. I'm happy to say that the glass is completely clear. I will be asking her to come back on a monthly basis. read more

Sofia's House Cleaning - My shower - Home Cleaning Near Me - Santa Ana, California

Sofia and her team were great! She was responsive, on-time and professional. She came over with 2 of her colleagues and they spent 5 hours deep cleaning our house (4bd 4bth. 2,400sqft). The work was good. It included taking out the hard water in areas where it built up, cleaning the oven, cleaning the fridge, our shutters, and she even cleaned my backyard (wiped furniture and washed off the tiles). The backyard area cost extra but I didn't find it ridiculous. All-in-all I'm happy with the service. Best of all, her price was reasonable. read more

I really like Sofia. She is a very sweet person, does a thorough job cleaning and her price point is reasonable. My apartment is small and sometimes it's just her and sometimes she brings another person with her, depending on what else she has scheduled for the day. It doesn't take long to be in and out, even if it's just her working on my place. Before I used to work with another company and while they did a good job, I just didn't feel comfortable having them in my space and I've never had that kind of concern with Sofia: She's trustworthy. read more

I reached out to Sofia in less than a week when I realized I needed a thorough cleaning of my apartment before moving out. 3 years worth of dust packed up everywhere along with living with a cat are a combination of disaster that I felt far too overwhelmed to handle myself. It was the right call to have Sofia handle the cleaning. She made every room sparkly clean. Very attentive. Will definitely reach out to her again in the future. read more

Sofia and her team did a great job cleaning my house. My kitchen was so dirty after my tenants moved out but it looked brand new after Sofia and her team cleaned it. Thank you Sofia and her team for an amazing job cleaning my house. read more

I have used Sofia's services twice for move-in/move-out caliber cleaning. I am always impressed by her. She has great attention to detail. Today after her cleaning, my husband yelled at me from across the house every time he entered a new room. He was so pleased! Today's cleaning was more detailed but we've decided to have her come on a regular basis to help us maintain the home. I found both of her prices (move out clean and regular clean) to be fair. Lastly, I will say that Sofia and her team have a very nice demeanor which I appreciate having in my home. read more

Really great deep clean in the beginning and for about half a year good routine cleaning every three weeks. Toilets were not scrubbed so I still had to do under the rim, myself. Of late they have skipped our service at least 5 times. I'm glad they are busy with higher paying clients but I've never had a service provider just blow me off. We always paid on time and tipped. I guess we are not a big AirBnB move out client. read more

Sofia did an excellent job! She was able to get my glass shower doors sparkling- something I had tried to do using various products with no success. The whole house was cleaned thoroughly. She is also very nice :) I look forward to having her back every few weeks. read more

Cleaning Great service, flexible schedule, punctual, and reasonable prices! Sophia is very sweet lady and tries her best to make her customers happy Today she sent her worker, Chayo, and she did a nice job Thank you Sophia for your service! read more

Rip off!! And bad communication skills!!!! $280 for deep clean last month, I thought wow this could be great. Girls were late but fine I can deal. I was fine with the job. But I wouldn't call it deep cleaning. The floors were not mopped and they for sure did not dust!! But I believe in second shots, I thought they just maybe need to know what I would like them to focus on. So I called Sophia again to come on Thursday. We have had one hell of a month with medical conditions in our house and I needed help, I knew my house was not in the best condition, dishes in sink, laundry on the couch, kids toys. I left a note because I couldn't wait for her crew to arrive. This time I did only request a regular clean. In my note I said clean sheets are on top of the dryer for the girls room and king sheets are in laundry basket on couch. I also asked if they could mop the floors and help with dishes. So when Sophia asked me to Zelle her because the job was done, I trusted things would be the same standard! WRONG!!! I came home to my trash at the front door and it leaked everywhere! The dirty dishes were stacked neatly next to sink. The dish washer had dirty dishes with food on them. The OJ my daughter dropped on the door as we were rushing out the door was still sticky on the kitchen floor. The outside of the microwave and grease all over it. two of my kids beds were made. One kids bed had a top sheet and that's it. My bed was made with my old sheets. The bathroom floors still had crumbs and so I know not only was it not mopped but they didn't even sweep. The counter where I have incense had the ashes all over the counter. The sliverware drawer had everything just thrown in and was dirty!!! I text Sophia and said hey I am not happy and I don't believe this was $200 dollars worth of work. Her response I will post in picture. She proceeded to tell me she doesn't do the things I asked for.. what do you do then is my question? The first time I had my apartment clean the girls that came did my dishes and had no problem grabbing sheets from on top of the dryer. When the person who cleaned this time came and saw my note that's when you should have texted me and said I apologize we don't provide these services!! But instead you did a terrible job and took my money!!! Do not pay cash or Zelle this woman. Pay by check so you can stop payment if she does not provide the proper service!! Or better yet don't use her. All her recent reviews are terrible. Her past reviews from years ago are really good. My mistake for wanting to give a small business with bad reviews a shot!! Zero stars!!! read more

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Sofía did an amazing job deep cleaning my home. Her and her team are very thorough and efficient. They work fast without sacrificing quality. Would highly recommend to anyone looking for cleaning services! read more

I don't really give people bad reviews. But this is really disappoint . Not reliable . Set up appointment , no call no show .

Sofia was great! She and her team did an outstanding job and lived up to all of our expectations. She did a full "move out" deep clean of our 2 story town home including all of our oversized shutters, windows, and sliding glass doors! The project ended up taking longer then expected but she held to her originally quoted price which was great! Definitely will recommend her to others in need! read more

Wow! I'm so impressed with Sofia and her team (Carlos & Odilia) we needed a move out cleaning and they did a phenomenal job! House is super clean now and smells great! Sofia and her team went above and beyond!! I wouldn't hesitate to use their services in the future! Thank you very much Sofia read more

Sophia is wonderful, friendly, on time and reliable. Great job on my 2 bedroom 3 bath house. Was done in 2 hours! read more

Super easy and efficient to communicate with. Sofia provided accurate quote and communicated well even from the start. Sofia's crew (Stephanie, Elizabeth & Paula) were awesome - they were attentive, thorough, respectful and very pleasant. I love the nice little origami touches that they do with the toilet paper and facial tissues - feels like I am on a cruise Thank you! Will definitely sign up for more! read more

Sofia has been cleaning my moms house and now mine for quite some time. They do an AMAZING job. A little sad to admit that I have them clean instead of me simply because they do it so much better then I ever could. Reasonable/fair pricing. Very kind and responds quickly to schedule! read more

Overall my experience with House Cleaning by Sofia was excellent. Sophia and her cleaning team, Paola, Stephanie, and Kim did an amazing job deep cleaning my apartment. My place was a little bit disorganized and pretty messy as well, Sophia's team showed up on time, with cleaning supplies in hand, and ready to go to work and clean my place! After a few hours of cleaning the kitchen, bathrooms, floors, windows, and the bedrooms the place was spotless and it really looked and smelled amazing. When looking for a good home cleaning service, I definitely recommend these nice people for your house cleaning. From the overall quality of their work, quick response time, and the quality people who work hard to clean your home made our experience a really good one. read more