I've had 2 appointments with Dr. Soffer's office so far: a cleaning/consultation to see what needed work, and a follow up to begin taking care of some problem areas. Both began only a couple minutes after the official start time, which was a nice surprise (I expected a longer wait). Further, in both cases someone checked in with me right at the start time to let me know I'd be up shortly.
All of the staff were very friendly which went a long way toward putting me at ease. As someone who hadn't visited the dentist in 10 years, and had built up a pretty scary idea of what was waiting for me, I left both appointments feeling really good about my situation.
Colleen did my first day cleaning and x-rays, and really could not have been sweeter. She explained everything as she went, and just had a wonderful bedside manner overall. Dr. Soffer introduced himself toward the end of this appointment and went over a couple things that needed attention, complete with hand drawn pictures to illustrate. Ken has a great, lightheartedness about him and really succeeded in putting me at ease as we talked through future treatments.
For my second appointment, Dr. Soffer rebuilt an old cavity, and placed a temporary crown on an old root canal while the permanent crown is being created at the lab. There isn't much you can do while you're in the chair other than look at the ceiling, but Ken does a great job of checking in periodically to make sure you're comfortable and all is well. 90 minutes and all done. It's amazing how far dental technology has come.
I know I shouldn't have waited so long to make it back to the dentist, but I am glad the waiting caused me to find Dr. Soffer's practice. It feels like a lie to even suggest this, but I'm actually looking forward to my next appointment to continue getting my teeth back in great shape. read more