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    Social Security

    2.7 (14 reviews)
    Closed • Closed

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    My experience with the SSA was an utter atrocity, the hours that the SSA is open are inconvenient at best, waiting on hold is a nightmare, literally hours of waiting and they always seem to get back to you just as you give up (probably just random adversity though), the instructions they give once you're no longer on hold if you're still alive and conscious is vague, but even worse it's wrong. When I called to schedule an appointment I was told that they would mail me a document to fill out then I can either mail it back with my passport/drivers license or drop them in a box outside the building, naturally I'm apprehensive to go for long without my passport so I visited the building in person, and I don't know if I'm blind, but not me or any of the other people on the hunt for a random box are blind, but I don't think there's a box anywhere here.

    Their posted hours.

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    10 months ago

    When I go in person to social security I get good service with a wait as it is busy. Be patient!

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    3 years ago

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    4 years ago

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    2 years ago

    They closed this office. Now you have to drive to Lacey. Hey. You're old and disabled? Let's make this less convenient for you.

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    5 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    The local SS office is closed, no phone, no web service, no care! But, pot shops are open

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    4 years ago

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    12 years ago

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    5 years ago

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    10 years ago

    Helpful 3
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    11 years ago

    Helpful 2
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    10 years ago

    Helpful 1
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    Ask the Community - Social Security

    State of Washington Employment Security Department - We hate you, good luck getting a claim sucker!

    State of Washington Employment Security Department

    1.0(21 reviews)
    2.5 mi

    I would put this as the worst of the government agencies run in Washington State. The thing is its…read morenever the workers. My complaint is usually the budget and the amount of workers they have to manage the workload. I used to think that the DOL was the worst but it no longer holds this title. The fact is, when your state cannot manage a government run agency for the service of the people, it more than likely cannot manage other things which I am in no doubt. These are the core services that every state must manage and Washington is failing at this. This complaint is not of the service, the people I have interacted with , which are few, have given me the information I require, but if you cannot assist the people who need it, AI or not giving the people of this state the service they need, I am hoping the people vote another way to see if someone else can fix the issue.

    You can NEVER reach anyone by phone. You get a recording, it prompts you through so many different…read moresteps only to finally tell you the call volume is too high and to try back later then it just hangs up on you. There is no other way to get through. I called promptly at 08:00 when they opened and finally after calling back 27 times in a row (yes, honestly I was dumb enough to keep trying) and getting hung up on by the recording, I just gave up!! This is ridiculous!! I am so frustrated and angry. This is not my first attempt to try to reach them.

    Social Security - publicservicesgovt - Updated September 2026

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