Very nice folks work the customer service stations here. Had to get some mail sent certified, and…read morethe fellow there helped me and went through expectations and the details with a friendly smile. Easy peasy!

Danika (Daniqa(?)) was excellent - patient, professional, efficient, despite the fact that I had…read moreabout 20 oversized christmas cards that each needed individual weighing. She answered all my questions (some of the cards were international) - she informed me about the strike of the canadian mail workers (one of the cards was for Canada). Bear in mind that this is a few days before Christmas, with a long line of customers, each with multiple letters, cards, or boxes. Yet, Danika was consistently cheerful, professional and helpful. Kudos to Danika, and to the USPS for hiring employees like her!

If you need fingerprinting for a job or volunteer position in the Monroeville area, this is likely…read moregoing to be your go to location. I highly suggest that you make an appointment instead of coming in as a walk in. Just because you have an appointment doesn't mean that you will actually be taken at your appointment time, but you will be taken ahead of any walk ins (regardless of how long they are waiting). The was the one down side to my experience here. I had a 10:30 appointment. I arrived a few minutes early, and there were three or so people ahead of me waiting to check in. When someone came to check us in, they did ask who had an appointment and two of the three of us did, so they checked us in before the person without an appointment. They were busy, so I was taken back about ten minutes after my scheduled appointment. As long as you come with the appropriate documentation for your requested service, the fingerprinting is digital and fairly quick. They don't send or receive any results at this location (and, unfortunately, can't answer questions on status if you have them). Your results are mailed and emailed after your appointment. They told me it could take up to a month, but mine were sent in about a week. You can also schedule an appointment for TSA precheck requirements here, but I don't have personal experience with that service.

With as much traveling as I had been doing recently I decided it was time to register myself for…read moreTSA Precheck. Getting started is easy, it's the follow up that is horrible. Starting out it is all online. It goes fairly quickly and then you are kind of on your own. They tell you of nearby offices that will assist you with completing the precheck, but it kind of goes a bit haywire for the person and can be overwhelming. First, the location of this one that is located in Monroeville is so odd. Literally they tell you on the website that it is in the plaza next to Elmer's. That's fine and dandy, but that plaza has several businesses. Honestly, you would not know to come in here as the outside of the building is unmarked and adjoined to a Farmer's Insurance office. In fact, they are technically two different addresses with two different doors, but when you go inside it is all one shared space. Second, when you go inside there is no one at the reception desk. You just go in with hardly any direction and kind of figure out what to do. The whole time I was here, I didn't see anyone approach that reception desk and was worried that I wasn't going to be seen. Somehow, by miracle of miracles, someone did come and get me. What is odd is that everything you answered online, you will have to answer again here. Like every single question. Instead of all that information transferring in and being able to make this a quicker visit. The employees can be a bit terse, so I think Nancy can sit down for a minute. Looks like you just came on here to write a review to offset what is reflected. Unlike Nancy, my appointment wasn't for the next day and I had a wait a few days to get an appointment as I have a life that doesn't revolve around typical business hours for an office. I did receive my TSA approval rather quickly. Faster than what they report on the website. I think they claim anywhere from five to ten business days. I had it by the end of the week that I had my appointment.

They are charging people and putting lien's on homes for work never provided by MONROEVILLE water…read moreAUTHORITY to clean out Storm drain. I believe it is a scam and reported them today to the state. And will continue on to stop this fraud.

3 years later, this DMV is still the most efficient I've ever seen. There's technically a different…read morelocation closer to where I live, but the extra distance is worth it for the overall time saved.

My husband was scheduled for his driving test. The instructor must was having a bad day because he…read morewas so hostile he disrespected me and also out of spite flunked my husband on his drivers test he told my husband at the next intersection make a right when my husband went down to the intersection he told my husband he missed the right. My husband said that's a side street. You said the intersection. Jerrod told my husband, I have to flunk you because you missed the right turn. My husband said, but you said at the intersection that's not an intersection that's a side street. Not to mention, he tried to say that I didn't have the right documents for my vehicles when I did. he also had me screenshot my registration and send it to my husband phone when he already had the paperwork. This man is unprofessional and don't go there for your drivers test request for a different person.

The Monroeville Library very much is a hub of activity for the community! There is always…read moresomething going on for people of all ages and interests! Take a look at the calendar and you will find crafting classes (I've made jewelry, painted, made a scarecrow wreath), attended talks on local and national political issues, heard from Holocaust survivors and been entertained by magicians and musicians. They have foreign language classes, game nights and even karaoke! The upper floor is the "adult" section where they have all the books and media geared towards adults. It also houses event rooms, computers and the maker space. I think one of my favorite and unique things about this library is all the unique things you can take out. They have everything from cake decorating kits to power tools! Even outdoor games. They also have a fabric "library" where you can grab fabric, threads and patterns for free for your sewing or other project needs. The downstairs level has an events space and the children's room. The children's room is always a buzz with activity and in addition to a lot of books, they also have a puppet theater and tons of educational toys to keep your little ones occuped. The only down side to the library is that the parking lot is at the side of the building. If you have acceccibility needs, there are a few spaces close to the entrance, but otherwise you have a short walk down the sidewalk to get into the main entrance. I love our local library and hope everyone knows about and takes advantage of all of its amazing materials and services.

I was pleasantly surprised by this library. I think the layout could be better & the parking lot…read morecould also be more accessible but the library itself was large with lots to offer! They have different areas for kids, books, computers, for sale books, for rent items such as tools or cricut, rooms, and even offered food pantry items if needed. The bathrooms were dirty and small. There was a long line due to the lack of stalls. Customer service was OK. I'd come back though!

The best library! We're so fortunate to live so close. The children's area has a huge selection of…read morebooks, toys, blocks, etc. My favorite part is the daily programs - they have a class for my son's age every single day (except Sundays when they're closed)! The teachers are engaging and always have fun with the kids. The library also has a community fridge supplied by a food pantry and that's so nice for families in need.

a great library with lovely staff they are very caring and look after the younger members of the…read morecommunity that are using the facility I recently saw how the staff dealt with someone creeping around filming kids in the library not only does he film kids but he uploads the film to his YouTube channel east coast audits it would be worthwhile for those shown on the video to look at what he uploaded and check out the options to file a privacy complaint to youtube I do hope the library keeps doing the great work

AAA, a must have! I recommend the Premier membership instead of the standard. If something…read moreunfortunate does happen it usually doesn't happen within a couple miles of a garage! So for the extra money it's wise to carry the Premier card. Nice, helpful and informative staff. The office wasn't busy at the time we stopped so our visit was quick and easy. Plenty of parking available. Membership services include, Vehicle registration or licensing services. Notary services. Passport photos & international driving. Drivers license renewals, Vacation & travel planning. (TripTiks) & Discounts on everyday products and services. A quick and convenient location. Highly recommended! Safe travels!!

Do not come here for PennDOT DMV services. They advertise as such but they are not. They will…read morecharge you a $5 AAA service fee to get your license renewed. I also witnessed several people who were misinformed at the receptionist desk about the services they provide and had an hour of their Saturday completely wasted in a waiting room. Do not go to this location. Lesson learned. To the AAA management at this location- You all need to be fired and replaced with respectable, intelligent people because after reading these reviews, I'm even more annoyed than I already was.