I feel bad if you have to frequent this place…read more It's very hard to get things done at this office, everyone is grumpy and there's always an extra form you didn't fill out. Even if you call ahead and specifically ask about certain programs like SNAP, something will still be wrong. Parking is impossible and there's always someone peddling a free phone or some other unwanted product out front. If you can, avoid at all costs.

I am both happy and sad. Sad that I no matter how hard I try…read moreI cannot get any food-stamps. Apparently due to me having a job I can not qualify for free food OK even though I am currently working I Still get hungry and the thought of free food is appealing Happy because in New York City ID CARD gives the opportunity to go to museum botanical garden zoos and much much more for absolutely no cost it is a card everyone can use and a price we can all afford FREE

Wow, this IS the worst office ever- they're even rude and unresourceful over the phone!!!?!?!read more

This is a pretty good office. Like any other local Social Security office, they are of course…read moreoverwhelmed. But Ms. Watson and Ms. Batista have been nothing but pleasant when I have called and have given me the information I have requested when they can access it. Mr. Bradshaw, the manager, can be difficult to reach. In one case, in a 3 month period I left him 7 voicemails, 1 message with his colleague for him to call me and sent 2 faxes requesting he contact me with no success. But when you do get ahold of him, he is relatively helpful. Overall, probably one of the better offices.

This place is awful. Had an 11:15am appointment for a child passport renewal. Waiting since 11am,…read moreat 12 the teller decided it was her lunch break and left us standing there until 12:30 without any indication of timing.

Going to the post office in NYC in general is normally an anxiety-inducing, blood-pressure-raising…read moreexperience. On the two occasions i've come to this branch, however, i've been happily surprised by their good customer service, tidyness, and vigilance when it comes to enforcing social-distancing and mask-wearing. The clerks here are cordial and pretty efficient. There are usually 3 clerks working the windows (but i tend to go around midday). Of course you always have those nutcases who don't wear their masks properly, slow older folks, or annoying people who interrupt your time @ the window with their "quick" questions - but just make sure YOU take care of you! *Tip 1: Double-mask it (and face-shield if you're immuno-vulnerable); don't engage the crazy people; and don't be in a big hurry cuz all you'll do is stress yourself out. Both times i've had to stand in line, but was out of there within 15-35 minutes. *Tip 2: It's always a good idea to check usps.com BEFORE you go to the post office cuz you'll save yourself a LOT of time and headache if you're armed w/ information. Be smart (like me) and research beforehand so you don't get the dreaded "This is the wrong label - go fill out another one, and come back." Ain't nobody got time for that!!! So to recap: 1. Don't be a nutcase - wear a mask that covers your NOSE and MOUTH. 2. Arrive with a good attitude and INFORMED about what you need. 3. Don't be in a huge hurry - you never know if there will be lots of clerks cuz the way the post office is set up nowadays - you might hafta wait a lil bit. 4. Be kind to elders - they tend to need more time and care.

Every postal place is a nightmare but this location is the worst yet!…read more The workers are rude and don't know what they are doing or ever have any information as when you ask them a question they say they don't know and give you a number to call which no one ever answers it. If possible use UPS or FedEx. At least they have numbers that have someone available for you to talk to if need be.

Does the sight of other people make you sick? Do you hate having to be courteous or nice to others?…read moreCan you not be bothered to do a half asked job? Do you believe that mail is delivered as long as you throw it with in eyesight of the marked address? Do you yearn for a job with complete security despite how, lazy, incompetent or inefficient you are? If so then you should consider a fulfilling career at the US Postal Service. USPS trust us it can only get worse.

I sent a 4 word message to Barbie - "Need You, Prissy Devil."…read more So true. I've had a couple of bad experiences down this way in Sheepshead Bay with cops that were thinking they're above their station, and they're not very honest and they always think they're right and sometimes I suspect they know that they're not right but still act as though they're right and it's just a broken system and the word finest is misplaced and that's the nicest I can be about it. But this could have been written about most American cop shops.

Had a incident and have not had any follow-up on it. Detectives came and did fingerprints and they…read morenever got any findings. There was no support from them. I had hard time reaching the captain and and getting any cooperation with my situation. They never answer the phone when u call there. Phone just rings.

They are New York's finest. It's not perfect but in this…read moresection we need one. They are here to help.

Long response time Not enough presence on street…read moreLost courteous and respectfulness Does not show respect to all citizens Needs between supervision

Depends on who you see. I saw two pple one an older black women and a thirty something Puerto Rican…read moreyoung man, somewhat, heavy set but he was excellent!!! Got my paperwork processed in no time and put my worry's behind me.

Very clean and very organized. The security guard where very friendly and nice. The worker…read moreMrs.Ramseur was very helpful and cheerful and the Supervisor Souveran was cheerful and helpful, I wouldn't mind coming back here, My aunt needs help with her Retirement plans so I came here to do it, But they told me I would have to do so online instead. P.S.: Not too far from Kings County Hospital or S.U.N.Y Downstate Medical -School ! Very Convivent by the MTA transportation: Subway: 2,5-Train . Winthrop Street, Train station. or Q-Train.Parkside Avenue, Train station. Bus: B44,B12 ,B49, B41 ,Etc bus

I came to this SSA office two days in a row, and everything went very smoothly. Security and staff…read morewere polite and helpful. They explained what to do, and everything was easy. Thank you!

It is hit or miss on who you get and how you are helped…read more Unfortunately sometimes we have no choice and must deal with these bureaucracies !!!!

This branch is the best branch I have ever visited, from the quiet evenings, to the amazing…read moreprograms they have everyday, to how inclusive make everybody feel. Besides all these amazing traits, the workers are such hard workers, they're extremely sweet and always have an amazing smile to greet everybody. This renovation did wonders, they have different kinds of accommodations for any age, especially children and teenagers!! Would recommend 100%!!

Upon visiting yesterday, I had to rush this reply, it's simply the most awesome branch of BPL after…read more6y of visiting many including the famous Central Branch. The biggest perks are its view of the Plumb 1 waterway all the way out to Gerritsen Creek with the famously quaint view (feels like one isn't even in NYC), the spacious sunny low traffic environ, and a very kid-centric selection and likewise staff. The location is super easy about center along the crucial Gerritsen Ave of the same-named neighborhood with B31 service out front with clear signage and presence. Its sandstone and color matched the numeruous Catholic buildings nearby which is a very thoughtful touch. The immediate impression is spacious sun light with its wide windows open East-West for the morning and afternoon sun both and high roof allowing gentle murmings from inside. The area population is heavy on kids and the branch wisely caters to them with its such selection and a staff long known for being thoughtful with kids whether as librarian or fellow human. The neighborhood also means lower foot traffic so all the feeling is very homeily and quaint.