excellent. I was there for a change of address. was sent to the 3rd floor, very impressed with the…read moreservice I received at the counter. the facilities. the officers, parking and building all excellent.

This year was a SCAM. She was so fast to make sure that I knew that we could only talk about…read moremarket value and not appraised value. As soon as Texas helped us on our taxes, you better know that HCAD raised my market value by the same value which is ridiculous. We need to shut down appraisal districts, fire every employee, sell the building and land, and you pay taxes on the home when you buy it, and capital gains when you sell it. It is a giant scam. Wanna balance the budget? Fire 80% of government employees.

Wow!! I was worried that things will work like how it does "back home" with no order nor manners…read morebut boy was I wrong. I came unprepared to have a visa made for my kids and myself and they politely worked with me and within 5 minutes I had all my papers ready for approval. I was able to pick up my visa the same day in the afternoon. Their system is very orderly and they go above and beyond to help people.

This is a ridiculous consulate. First thing, every time I…read morecalled for any questions, no one answers phone calls. Even if you drive an hour and keep calling you'll be at the place before they answer. Then there's only one person for IC cards!?? No appointments available a month out!! Because they don't have anyone to work. As many times as I have been here. It has been least helpful place and people. There was one officer tried to help. But ID is a nightmare.. I wish I could have better experience but after driving 1.5 hour one way. I can't believe this place sucks the life out. They close at 4pm, there's no sense of public service here.

Super fast friendly service from this location. Clean and…read moreplenty of parking. Can even pay cash if want to and save 10% on HCTRA toll roads .

Five years ago, I was in this store and vowed never to go again because of the extreme rudeness of…read morethe employees. But I recently bought a new car and had to go in, and the first person at the door was Luis Geraldo! A charming and enthusiastic man who was warm and caring. He helped me from beginning to end and made this process so wonderful that I could not wait to write this! It was also after lunch, a time when one might be tired of dealing with people, but he was not. He was STELLAR! If anyone goes to the Beltway 8 EzTag Store, you must ask for Luis Geraldo! He will make your day! I am thrilled to write this review for Luis Geraldo. He is a truly outstanding employee who went above and beyond to provide exceptional customer service. His positive energy and genuine kindness completely transformed my experience. Luis listened to my needs, answered all of my questions with patience and clarity, and guided me through the entire process with a smile. I am so grateful for his help and his fantastic attitude. He is a true asset to the company, and I will be sure to return to this location for all of my future needs, as long as Luis is there to help!

Ok, this is going to be weird but I have NEVER EVER been to any governmental or agency whose…read morecustomer service can only be described as exceptional! The staff is always so informative and kind, they actually treat you like family...yes family! Angel in the 2nd floor receptionist was by far my most favorite person because he assisted me in every process that I came to do, which at the end it was a total of at least 10 different procedures. From the get-go when I walked in with my parents and the guard from the metal detector saw my dad wearing a heart vest, he asked him how old he was and right away we were given the VIP treatment! Since I accidentally made an appointment for the wrong procedure I asked if my dad could take it since he needed to renew his Mexican passport *which I originally wanted to apply for myself. But because I also had my mother, both my parents were able to renew all different documents and I was given the correct information to obtain my dual citizenship, Mrs Sylvia from the 2nd floor cut me some slack and asked to come back Monday @ 8:30am. Monday came and I arrived on time, Sylvia was very professional and fast with the process. Long story short after 4 hours I left with my passport and my matricula. The entire process is well organized and fast, their staff definitely made my two visits pleasant. I just wish more government agencies could learn from this office on how to provide great customer service and simply be more sympathetic towards people. Thank you for such a wonderful experience especially when I was bringing my parents!

Went here for the Angela Aguilar dresses…read more Lugar esta muy limpio. Estacionamiento es amplio pero se llena pronto. Línea de espera puede ser un poco larga a tiempos. Las personas que ayudan hay veces que no son tan amables. Siempre te manda que al wassup o link. Muchas personas que vienen aquí no saben mucho de technologia por lo cual debería de haber alguien quien pueda ayudarlos.

sgt. Dieng was helpful and professional during my enlistment process. He made sure that everything…read morewas moving smoothly and would update me on what was happening.

TSgt Prins bae was helpful and professional during my enlistment process. If something came up he…read morequickly got it resolved, answered texts/calls promptly, and treated me with unequivocal respect.

I went today thinking I would get a head start by arriving at 7:30 since they open at 8. I should…read morehave been there an hour or two earlier. It was chaotic with no one to direct people. They have all kinds of things going on there including Court, marriages, vehicle title and registration. I was there to transfer title and register my vehicle. There were people in line inside the front of the building only to find out the real line was wrapping around the building outside. That started a big argument over which group was actually there first. There should have been someone to manage this. After waiting in the line for about 2 hours I finally got inside and was able to sit down. I thought I was going to pass out. When my number finally was called, the nicest man, James, helped me. He had a sign at his window saying he was a new employee in training. He made my experience seamless and even allowed me to make a call and have a document emailed over. He made my experience great because I got what I need accomplished. I really appreciate him for his kindness, patience, and assistance.

I absolutely dread coming here every time. The staff is incredibly rude, stereotypical lazy…read moreentitled, unhappy government workers. I have made three title transfer appointments and all three appointments I showed up for I was turned away because they cannot find me in their system.

took care of me even though i live in Austin they made me feel safe and secure. let me also know i…read moreneed to make sure to change my address once i move here and i could do it online

Warning this locations DOES NOT do Drivers licenses! We went…read morethere based on the phone menu when you call their main number and the reviews here, when you get there is big signs saying NO Drivers licenses!

If you're gonna pull someone over. At least make sure you're writing them a ticket for something…read morethey actually did. Ticketed for going 50 in a 35 when I was in a 45 speed limit zone and officer Aldava couldn't even see my vehicle from the driveway he was exiting. Thanks for ticketing me for no reason and making my insurance go up! Hope you met your quota babe.

I was in a fender bender where an 18 wheeler pull out in front of me failing to yield to the right…read moreof way the officer on the scene wasn't very courteous he acted like I was at fault when the guy in the truck failed to yield to the right of way causing me to hit the curb and busted out my tire and he said it was nothing he could do. So basically, he's telling me it's alright for the truck to not yield to the right of way and pull out in traffic and very rude I feel if it had of been a person other than a black person things would have been different. Another officer showed up and stated the truck driver should be given a citation for not yielding but officer Moreno apparently didn't feel that way trying to make it like it was my fault and stating he didn't see the incident but when you come on the scene you ask questions to determine what happened that's your job.

Awesome weather out here today.. No I think I'm over dressed with a long sleeve pull over. I was…read moretruly blessed I found a great parking spot. And I thought getting here early that I would be able to walk in and get out -jokes on me/ mg figurine was off. I feel like Jethro-not minus not carry the not equals 24. Well, I got to get to work but I did get my crawfish and sausage on a stick. Today was a good day.

I just want to say that as an active member of the Greater Heights Chamber of Commerce we have been…read moreable to grow our business and make great connections in the Heights area. This is a great, growing and dynamic Chamber.

Friendly & helpful staff. Thank you Dominic for your knowledge and beautiful energy…read more Had an interview and was informed about a "real ID" requirement to fly for work and pleasure. This new nation wide law went into effect May 7, 2025. So thankful that Texas has been doing this for some years now. As long as you have the gold Star on your state ID/ driver's license you're also acceptable as a dual card for "Real ID" for travel purposes.

It was suggested that I use this location to complete my CDL testing, as they would just usher you…read morein and towards booth 39 in the back, left of the building, with no questions or hassle about appointments. That was good info and it was definitely on point! Walked straight to the back, stood in line, and the staff was very friendly and helpful, each time I visited. They were eager to answer questions and to get as many tests done for you as they could.