The Social Security office was very plain but clean - minimum furniture with few personnel and facilities. The office atmosphere was quiet but felt secure and professional. Staff was helpful and friendly. After parking in the back lot or street, you take the elevator to the 4th floor (for Suite 400) . There will be security team of two who inspect your bag for contents. and ask you some questions (Do you have an appontment? Are you carrying any arms, sharp objects, etc..)? At the time I was there for a 1:20 PM appointment, everyone else there (maybe 15-20 people) also had appointments. There were two TV monitors, but they were not watching TV shows - just monitors showing which ticket number was next and some government ads. Suggestion: Try to get an appointment before getting there. After security, register on the touch screen to get your ticket. Take a book or something to read (my phone signal was weak). I was there 15 minutes early and they took me right at 1:20. read more