I came to LDI in West Covina in June 12, 2015 with severe adult acne, brown spots and acne scars. The transformation of my skin is unbelievable after 5 treatments. Being a fair skin African American numerous dermatologist would not recommend any type of laser. I am very thankful for Dr. Rispler's expertise with multiple laser treatments and African American skin. The price is minimal in comparison to the amount of money that I spent in the past on creams, lotions and useless other microdermabrasions, peels, etc. The only regret that I have is not take a before picture without makeup to post for everyone to see the best results ever, I can now go out of the house with no makeup and get compliments on my skin from family, friends and co-workers. Thank you Dr. Rispler and your team of awesome nurses. read more

Why does LDI keep changing their name/address. Because their lousy reviews go away! Last time I looked they had at least 100 bad reviews!!!! Be prepared to get a $10,000 - $18,000 quote from a sleezy salesman for your laser treatments. When you say you can't afford the doctor and sleezy salesman will go into the hall and work on an approach to either hand you a credit application or negotiate. Then does this work any better then other laser treatments in the $2000-$3000 range...in my opinion NO when you say NO I am not interested they will escort you out the back door, you no longer can exit thru the main lobby. Perhaps they think you will warn other new patients. read more

After I had daughter I started breaking out & had tried so many creams that I THOUGHT weren't good enough. I kept hearing about LDI on the radio and saw billboards all over L.A. and Orange County and thought of it as my last resort. I went in for a consultation with my mom and my daughter and explained my whole situation about how I started breaking out to the "Salesman" and he was VERY persuasive. He quoted me $9000 with 6 months of treatment and if I started treatment that day, I would receive some sort of discount plus an extra treatment. So I did. The staff was nice but some of them seemed snooty. Dr. Rispler DEFINITELY pissed me off and annoyed me because he is RUDE and very UNPROFESSIONAL! He would walk into the room and explain to his "Assistants" (as if I was a mannequin or nonexistent) the type of treatment I'd need and say only like 2 words to me then leave! Then he just shoots you in the face if more breakouts start to occur and it's SO true how they sell you so many other products in their office without telling you that from the start. My last visit is what pissed me off the most! After buying like 9 different products from their office already, Dr. Rispler told his assistant to tell me I needed to buy another cream or something and I said I didnt bring enough money to buy another product so the assistant told Dr. Rispler, he came back into the room and said, "So do you not go to the movies? You don't have that kind of money?" I was extremely offended by his leprechaun looking self and never returned. Unfortunately I am still paying off the bill and it makes me nauseaus every time I think about it because my face actually became WORSE! My little problematic break outs turned into craters that I now have to live with! read more

Just received a private message from Dr. Rispler... "Hi Eunice. We take comments like yours very seriously and have recently started an initiative to listen to our Yelp customers to clean up our reviews on Yelp and to provide the best service to our customers. We are here to listen to your complaints and to make it right. Recently, we have come across your Yelp review and would like to resolve your dissatisfaction with our office. How can we make this right with you? Thanks." Do I really need to tell you what you are doing wrong? I already explained it in great detail in review and what I wrote almost literally reiterates what everyone else has written in previously. The only thing that can be done to rectify the situation is to stop running a scam practice and start anew by running a legitimate one and apologize to the hundreds of patients that you took advantage of and insulted. read more

Sadly I fell for their scams. In 2006 I started my treatments here. I believe I had something like 8 treatments for half price since my mom was not willing to pay whatever it is the sales man said. I also hated how the staff always tried to push me into buying more products, I mean $80 for a month supply of antibiotics. Also Dr. Rispler is a jerk. He doesn't care about his patients. The first time I met him he has a needle in his hand and he started to pump antibiotics into my face without giving me enough time to prepare for a needle in my face. Every other time he was just too busy to really care what was going on with me since his company already had my money. It did help my skin, but only for about a year or so. Not worth the money. Now I use products from Sephora - Mary Lou from the Costa Mesa shop has helped me tremendously. I'm on the road to perfect skin without the high cost. Avoid this place at all costs. Get some high end products and a good esthetician and save your money for the better things in life. read more

Don't go to this place!!!!!! People that answers the phone is rude and only asking for money. All they want is your money!!! Eric read more

The doctor there is so rude! I got a brush off and he acted like I was wasting his time. He said nothing could help me, that there was no such thing as the laser that I told him about. Whatever, I went to a different place in Westwood, where they did have the laser, and am so happy with my results. Oh yeah, plus the parking place ripped me off. They had me waiting in the waiting room for over an hour, then wouldn't validate. And the poor parking attendant tried to be helpful, but wasn't. After such a rude experience, a waste of my time waiting around, and then being charged $18 to park somewhere when I'd rather be anyplace else. Totally bad experience. I wish I could do negative stars. read more

THE +'s: a nice big lobby. quick and efficient service by the staff. THE -'s: dr. rispler is just not a very good doctor -- which negates the entire purpose of coming here in the first place. first i was asked the usual medical history questions by one of the staff. that happens at other docs i go to but usually the staff asking the questions is well-versed in the procedure. i didn't get one of those staff. then i had to wait almost 20 minutes before dr. rispler showed up. when he did, he was quite brusque and gave a diagnosis without asking for details. i had to ask my questions loudly as he was leaving in order to get any answers. and the answers were, like his 5 second diagnosis, short and dismissive. the result of his hastiness was that he prescribed medication that was either way too strong for me or else i was just severely allergic to it. had to take a day off from work because i sprouted rashes all over and my face became swollen. SUM: last i checked, it's the doctor's responsibility to diagnose and prescribe with due diligence. that's why we go to doctors and don't try to fix things ourselves! grrr. even though i actually got to see him on my first (and now last) appointment unlike other yelpers, it was definitely not a good experience. read more

I feel really bad for leaving a negative review but I want to make sure I advise people so they can save their money and false hope. So I went here a few years back when I was 18 trying to help with my acne and scarring. I went in with my mom and spoke to the fancy guy with the suite and they just feed of every insecurity you have dealing with acne. They had me take off my makeup and hold and mirror and asked what would you change about yourself. They are smart they make you look at yourself and remind you how much you want to change and they make sure you remember how much you hate looking in the mirror. Anyone with acne know looking and having no makeup is torture and just reminds you . So I cried and my poor mom( single mom) cried to and asked how can you help her it hurts me to see her always so insecure and hurting over this. So they offer packages and blah blah with treatments that would help. My acne wasn't horrible and my scarring either but it feels like it is to me u know. So they said 8 to 12 treatments should do it and we can offer this . Prices were wow and my mom is a single mom so we only got 4 treatments. Sooo I got the four and all his rx face washing pads and creams . Lets me just say noo difference I mean I didn't except perfection but I thought I would see a lil change and nope nothing. My advise please before going here research your options and know they feed off the insecurities you have so don't let him. I found a great doctor and office. Full spectrum dermatology in Fullerton . Amazing doctor and staff;). read more

Heed the reviews on this Rispler quack. He's as bad as everyone says. I came here well over 10 years ago, and it looks as though he is still scamming people. I had acne at the time, and they didn't do anything for me other than sell me on all of their awful, proprietary products. The one time it did clear up, it was only momentary and at the cost of excessively drying out my skin. They used this as an opportunity to sell me on laser treatment to treat the acne scars. They kept pushing and pushing laser treatment even though I expressed opposition because I felt it was too soon. A short while later, sure enough, the acne came back. Had I paid the thousands for the laser treatment, it would have been in vain, but they just cared about making more money. In time the scars faded, anyway, as my acne was never that bad to begin with. This Rispler guy is as rude as everyone says he is, and he and this place need to be shut down. read more

DO NOT GO HERE. All those commercials you hear on the radio are fake. I almost spent 10,000 dollars on their "lowest package" to clear my acne. Since I didn't spend more, Dr Rispler told me that his nurse would be the one treating me. EXCUSE ME. If I'm going to spend over 10k, the board certified dermatologist better be treating me! He told me that my face looks like a toyota and he can make it into a porsche. He also mentioned how it looks like a war broke out on my face. He is the worst dermatologist someone can ever go too. He tries to break your self esteem and then charge you an unrealistic amount. I went to another dermatologist who put me on Acutane and my acne disappeared within 2 months. read more

Went in today for a free consultation at the Covina location, got quoted and started the treatment for my acne and acne scarring the same day. So far i do not have any complaints. The staff were very friendly and the nurse explained everything in great detail. Dr. Rispler came in and evaluated my face for the treatment that needed to be done for today, I did not find him rude at all. I like how the office gives out samples of the medications, topical creams and face washes instead of purchasing the full size and finding out later it did not react as well with your skin condition. Lastly, The laser and shots are not painful at all.. very tolerable, i am looking forward to my next appointment and great results. Thank you L.D.I read more

Seeing this "doctor" was the biggest mistake I have ever made. Dr. Rispler is rude, full of himself, unprofessional, rushed to get out of there, AND DID NOT HELP WITH ANYTHING. He is just an example of what good, wide advertisement can get you. After over $8,000 out of pocket charges, he did not help my skin in any way. In fact, he caused a major health scare. He prescribed a higher dosage of an anti-biotic for my skin. I was 150 pounds, he gave me the dosage for a 200+ pound person. After taking the medicine for 5 months, I looked on the website of "Solodyn", it says that even they do not know the side effects of use after 12 weeks. My eyelashes all thinned and fell off, the hair on my scalp (my beautiful long hair) thinned and began falling, my skin was so red and dry that I could not even open my mouth to talk (and this remained for months), i had serious liver problems, and now suffer with digesting almost everything I eat. During my many appointments with Dr. Rispler, I told him of the symptoms I was experiencing, he just always said, "Its got to get worse, before it gets better. Trust me, this medicine is not something you should be worried out. Keep taking it." Even after I stopped seeing the bastard, his office kept calling me with messages like "Dr. Rispler really believes you should continue with the process so you can see maximal results with your skin. You don't want to waste all the progress." Go to hell! They were obviously hungry for more money. If my education did not take so much of my time, I would take this bastard to court. How can he be so cruel for money? Thankfully, I honestly believe that karma will take care of him. STAY AWAY FROM HIM. HE IS NO GOOD AND WILL ONLY MESS UP YOUR HEALTH AND TAKE YOUR DESPERATION FOR CLEAR SKIN FOR GRANTED AND DRAIN EVERY PENNY YOU HAVE. read more

like many of the other comments, I wasted my money. Pushy salesman when you arrive, and my last treatment with the "new machine" did nothing. I don't even think it was w orking. please don't go here. Also, no improvement. read more

Horrible service. Dr. Rispler was a jerk and treated us like crap because we weren't sure we could afford the $6000 treatment. They do a lot of radio advertising because they are not going to get any word of mouth business. The staff is equally horrible with service. Dr. Rispler was their for the consultation when we signed up and we never saw him again till after the final treatment. All the treatments were performed by teenage assistants. The result of the treatment was successful, but I would not recommend anyone going here. Shop around other options so you wont regret going to LDI like I do. read more

1. SCAM, SCAM, SCAM....need I say more, please don't waste your hard earned $ or time with this scam. I would not recommend Laser and Dermatology Institure of California (LDI) to my worst enemy. I fell for the scam mostly because I thought I had really bad acne and chicken pox scars on my face and was desperate to treat it. Well long story short in under a year, I paid approx $6,500+ for laser treatments (V-star) and antibiotics that did not assist my acne at all. My before and after photos basically look the same. The technicians are not even doctors nor nurses, beware!! The front receptionist at the Covina was often unpleasant to book appointments with and when purchasing anitibiotics..... Should've been a sign. I have now tried fraxel treatments at a legitimate dermatology office. It costs about the same as LDI, BUT it works wonders on my face!!! Needless to say I am very cautious after my LDI experience to being dooped into paying ALOT of money for a treatment that did not work. What a waste of money and time at LDI. :- / read more

Well I too have been receiving private messages since late Feb 2013 from the good "Doctor". The initial one was similar to the message to Eunice K and the last one stated that I signed an agreement telling me that there were no guarantees going into the treatments. Yes I did sign a bunch of paperwork and shame on me for not reading the 500 lines of small print disclaimer. Most people don't read that stuff and trust the salesperson. He (salesman) should not have lied to me telling me everything would be clear after all the treatments were done. He (salesman) also should not have told me that everything was covered with the price that I paid. That's fraud in my book. Mr. Rispler also states that there are tons of great reviews in the "Filtered" section? Most of those are negative as well and the few good ones including Amber B. are obviously fake. C'mon this is their only review and they all signed up at the same time? Lol, staff or friends obviously. I think the latter of Eunice K's private message pretty much sums it up. read more

Wow, for real? Usually if there is something redeeming about a place, I am the one to find it. (This is my first one star review). But my experience here left me with a feeling of disbelief at how this place is still running. I drove from Walnut (20 minutes away) to go for a consultation. I was excited to finally get my skin tags removed. I had been quoted $4-500 at another institute in Orange, CA but could not go then because I didn't have time as I was switching jobs and moving out of the OC. I had also been saving up for laser hair removal and scar treatment. I took off an hour from work to drive here because my mom made me an appointment which was really nice of her. When I got there, there was a lady at the front desk who was very kind and another lady who took me to the room who was also nice. The one star is for them. After the lady left she said someone would be in to see me. A tall Caucasian man in a suit walks in with slicked back hair. He asked me what I wanted and I told him I was interested in removing my skin tags and improving the texture of my skin overall. Within 1 minute of sitting down, before even explaining anything to me in detail other than my skin tags "have roots" and that would be very difficult to get rid of, he says it will cost me between $9,000 (for surface removal) to 12,500 (for a proper job) and take me 6-8 treatments to get the tags removed?! First off who quotes prices things right off the bat?! Secondly seriously, $12,000? I told him that other places had quoted me $4-500 and that his price seemed really high. Quote for quote he replied, "well maybe you are better off going there then." I politely said thank you and walked out while saying that was the strangest appointment I've ever been to. I really wanted to say something nastier but it was two days after Christmas. Came back home and saw these reviews on yelp - looks pretty spot on. I also taught my mom how to look for reviews because literally nothing good came from this visit except a wasted hour and a half. So frustrating and unpleasant. read more

DO NOT GO TO THIS PLACE!!! Was a pt. a long time ago (before there was YELP) and experienced every negative comments people have said about the people working there. I can't believe that they are still operating and have not change their ways of dealing with their patients. Dr. Rispler has NO personality. He does not acknowledge you whatsoever. He comes in, say a few words and then leave. The guy in the white lab coat/suit, totally pushy. The treatments were painful. They did not even offered topical during all my procedures. My advice, STAY AWAY from this place and do your research (I didn't. I was desperate and the "sales guy in a white lab coat" saw that in me). I'm glad I found a nice dermatologist and staff that are very caring and not pushy. read more

1. Lasers that is painful as hell and does not work at all 2. Rude Doctor and Staffs 3. will Rip you off to your last penny 4. Hope they go out of business This place sucks! its a scam and from the salesman, Dr. and Staffs are all rude!, worst ever! unfortunately they got me, they promised me all the good things in the world like "everything will be fine your skin will be perfect and clear, all the scars and acne will be gone flawless" they will tell you everything you needed to hear to convince you, but its all a BIG LIE, they just wanna take your money after you sign the paper, youre done. i went at the Beverly office Feb. 2011. the guy in the suit come to talk to me an convinced me, i was only 22 y/o by that time im pretty impulsive i may say, all i want is to get rid of my acne problem, they lied to me and took all my Money! i wish i was smarter that time and went here at yelp to read some reviews. So i made a big mistake by believing them and their radio commercials and website, i wish i shouldve known better and made some more research, I made this review to help other people to have idea what kind of service they have and not to be like me that got fooled by their tactics and now suffering with regrets and wishing if i could only bring back time. I went there this guy in the suit came up to me and look on my face as if he is a Doctor that i thought he was, and then i realized he is NOT til later, tell me all this lies all the good stuffs " you will have your clear skin back like nothing happened and youll be confident again" he told me its 4 laser treatments i need for $12,500 WTH how come he knows that all i need if hes not even a DR. he is a freaking salesman (if I only knew he wasnt a Dr. the whole time) what i was thinking that time is its ok its really expensive but if they can get rid of my skin problems. why not? this guy in the black suit told me i could only get treatment if i pay cash bec my credit is not good i know thats a lie because my credit is perfect i have a regular check quarterly, he even has the GUTS to ask me how much money i have in the bank, so i told him ill just go the bank and make some transfers and think of it, (in my head), he did not let me instead he told me just use your phone, i couldnt access my acct in the phone so he gave me a computer how RUDE!, very persuasive bec. he wants the money, i should have known better that time! and just walk away and leave the office, so my dumb self paid 3,000 right there and then, i was thinking if this is the only way for my clear skin ill do it. This Doctor is the rudest Dr in the world i had a lot of bad experience with this money sucking dermatologist, one time he is talking to the staff in front of me loudly like he always do instead of talking to his clients straight up. he said " he cannot have treatment if he does not pay prior " i know he did that for me to hear it. im not deaf of stupid not to get it, i paid $3,000 for the first 3 treatments and 3,500 on the last one. One time they moved their location from Beverly hills to Whilshire and he was upset, beating around the bush complaining out loud in front of a staff as usual, that i was late, they are so stupid not to let me know they moved to another place i drove on the old one and its close and i called , the one answering told me they are already in Whilshire FML! I went there i was pissed because of that I ask them why you did not let me know? this dumb secretary or whatever she is told me "I left a message on your LANDLINE with regards our transfer of location" WTF! who does that? not even on my cell phone to leave msg. dumbest place ever, at first they could have told me or wrote it down as a reminder when they schedule my f/u appt. Now the total cost i have paid them is almost $15,000 including all those creams, medications, and cleanser and take note visitation fee of $150 and $125 the last time, etc, they even asked me to by a specific Razor for my facial hair, plus i have to cancel at work at least 3 days EVERY after treatment because of the burned skin in my face after treatment have to let it heal. including all the money i lost because i cancel at work its gonna be total of approx $18,000, i have all the receipts that's why i can tell you this. This make my stomach hurts every time i think of this, all the money time spent and effort driving to that stupid office is worthless cant even provide a parking for their customers after all of that money they charged me. i have to walk 2 blocks under the sun to find parking RIDICULOUS. Im sad to say all my skin problems are still the same they keep giving me false promises, after 6 mos it will be better blah blah blah. you know makes me mad the most if when my family is concern about me that the treatments is not effective and ask me why ;-(, i have no answer to tell them, all my scars and acne still here and they know all the medications and creams i put on my face as ordered by that Dr. read more

The West Covina the service and facility is horrible. The interior offices are like a free clinic. They were dirty. Even the elevator was ridiculous. They set you up with a male sales person per se. He was rude and did not want to spend any time answering questions. All he wanted to do was talk about the money part. I asked him what is the laser of the surgery he is recommending. He could not answer the question. All he said is we have different things. Things? Since I was asking too many questions about the basics, he said the girl at the front desk can answer all of them. When I exited, I asked the Front desk employee. She was so surprised that he expected her to know all of the information about the lasers. I told her how rude the sales guy was. Her response was then why would you want us to do your laser if you did not like him? Can you believe that? All of them are incredibly rude. read more

They get one star because there is no lesser option. I went here a couple of years ago. Heard their ads on the radio and seen their billboards everywhere so I thought..Why not? A consultation won't hurt. So I went. I must have looked indecisive because they brought in a "salesman"-at the time I thought he was a doctor so I went with it. It wasn't until my 2nd treatment that I realized that his main role in the office was to persuade people into paying for procedures that don't work. The only time I saw Dr. Rispler was when he "assessed" my skin to give the nurses directions on what laser(s) to use. And he was extremely rude, I was in the room and he was telling the nurse what to tell me..the room was the size of a hotel bathroom and I was looking straight at him! What!? Too good to talk to his patients?? Worst doctor I've ever met. And the nurses who actually do the procedures do a half ass job. My laser sessions were done within 5 minutes. BS. Another thing..they try to sell all kinds of products here at ridiculous prices, they recommend that you buy them otherwise your results might not be as good..or they say its part of your "program." I bought everything that was recommended because I had money to throw around back then. No results whatsoever. Total waste of time and money. read more

Rude! Ignorant! Worst office I've ever been too! Went to irvine office the "dr assistant " who came in to give me pricing without even explaining procedures or treatment. No one in this office cares about the patient all they care about is money. Shame on this doctor and his staff. Never went to and MD office that was this money hungry and pathetic. I'm disgusted that I stepped foot in an office like this. I wouldn't even give them a quarter of a star. read more

RIP OFF! Took my teenage son here, for Acne scars, its like buying a used car!, the Guy in the lab coat walks in ( yes we all thought it was the doctor) quoted us a price of 6, thousand dollars!!!!!!! For acne scares had the "Hard Pitch" in front of my kid no less! It such a scam the doctor was rude, and GOD forbid you need any more of " there products" you cant get ANYTHING without that 150. dollar 5 min. doctor appt., and another pitch for MORE treatments!!!!!!!!! STAY AWAY!! read more

Avoid this place like the plague! All they care about is making a sale. My acne did not improve at all and they robbed me out of my hard earned money ($4,000 for 2 treatments). Dr Rispler was rude and left me hanging when I went to go shake his hand. He then went straight to the numbers without listening or hearing my concerns. I would never attend this place ever again! read more

Went here for a consultation on facial treatments and it felt like I was going to buy a car. Somebody came in & basically gave me a quote without examining my face! (Mind you he was not the doctor). I requested to see the doctor and that didn't change my first impression of this institute. Overall horrible experience! read more

I came in to Dr. Rispler's office for my adult acne that I suffer from, The staff was very friendly made me feel welcome as well as Dr. Rispler. I have been looking for a long time for a dermatologist that I can trust to help me. I have tried every product possible and nothing seem to work, I was ready to give up and just face that this acne is not going away. Since starting my treatments With LDI I have seen major improvement in my skin. I am no longer breaking out and my acne scars are less visible. Not only am I happy with the outcome of my treatments but I have gain the confidence to walk around without makeup and not feel embarrassed. I am one happy acne free patient. read more

HORRIBLE!!!! Don't waste your $$$$ I went in for dark spots on my face $$$$ later they are worse!!!!! Not happy with their service or their staff!!!! Dr.Ripsler has staff do the treatment...for as much as he charges I thought he would be doing the work! Unsatisfactory results! read more

I have got four treatments so far and everything is going good. A couple more treatments and I should be able to get rid of this mistake on my arm lol. Regardless of whqt all the other reviews say this was the right place for me. read more

SoCal Skin Experts - Dermatologists Near Me - Covina, California

i honestly don't get what all the bad reviews are about. i've gone there a bunch, the lasers are state of the art, the nurses are SUPER nice and my skin went from being a combination of an oily / dry mess, to being pristine. what's the problem!?!?!? read more

Well I am shocked by reading some negative reviews. I have been seeing Dr Rispler for many years and all I can say is that I have always received fantastic treatments and great results. Also his staff has been helpful and supportive. 5 stars from me Dr Rispler!! read more

I wish I could give this rating a NEGATIVE 5 stars. I went to the free "consultation" yesterday at the Irvine office. There was no consulting though, it was basically a very high pressured sales pitched. DO NOT BE FOOLED BY THIS SCAM. The salesman started off with typical salesmen tactics - he was overly complimentary and told me for one reason or another I was THE perfect candidate for laser. He barely looked at my skin - I could have had make up on and it wouldn't have mattered. Then he scribbled the number 4 on a piece of paper and circled it and said 'this is what you want for the BEST skin results - totally free from acne and acne scars.' Then he scribbled a 3 and circled it and said 'this is what you want for almost the best results.' Then he scribbled more circles and dash lines indicating each treatment comes with some doctors appointments and lasers. I asked how many appointments came with each session and he couldn't give an answer. And then he wrote down the price - and I am guessing this changes depending on who he is talking to and how much he thinks he can get - but for me the 4 sessions were $9500, the 3 sessions were $8500, and then one session at a time was $3500. And when I saw the prices, my eyes were immediately stung by tears - I was NOT expecting the price. I started asking a lot of questions about how they determine what lasers to use and what results are to be expected, do they have any paperwork describing these sessions, and how do they determine when a treatment session is complete - well I guess I asked one too many questions because he became very defensive and told me not to question how they do their job! He then told me that I could only get these "special" prices if I signed up RIGHT NOW and started treatment right away. There was no way I was going to pay $9500 for a #4 scribbled on a piece of paper - so I told him I had to think about it. And he said well when I come in next time the price wont be the same, and I asked how much will it increase $1000 or $2000?? Again he couldn't give me a straight answer, just another " Ill tell you what I'm gonna do...." So I stupidly scheduled another appointment in two weeks so I could 'think about it' as that seemed to be the easiest way for me to get out of the sales pitch. I will not be going back to that Dr again. I am 100% certain they are counting on the patients being in an already discouraged and sensitive state (having dealt with acne for a good portion of their lives) - and are willing to try anything. I am so disgusted that this "Dr" makes his living off of taking advantage of emotionally distressed people who are desperately looking for a solution to their skin problems. Please do not waste your time. I hate this place. read more

I went to the LA location. Have never had laser or anything done before at almost 60 years of age. Dr. Rispler was kind, has a great smile and answered all of my questions. Checked in often during the procedure. Val and Gina, the Nurses, were great and experienced. They explained everything really well. The sales guy on the first appt. was not pushy at all. Will report back later re: results on how my skin and brown spots are doing...but so far, am really happy with these folks. read more

SCAM SCAM SCAM BEWARE !!! They want to charge you thousands for services that dont work.... If you have acne and need to cure try healing from inside out: This is how I did it. Acne is a combo of hormones and diet Drink lots of water Eat fresh fruits and Veggies try to cut out fat and greasy food Start taking Murad Acne Vitamin Supplements is a blend of herbs and vitamins that improved my skin 100% you can buy at sephora The murad acne skin care is good too or if your skin is real sensitive just let the people at Sephora know they can recommend best line for your skin...You can purchase at Sephora they have alot of skin care lines to choose from and if they dont work you can return and try something else. The main thing is the supplements and diet changes that really reflects on your skin cut out soda and alcohol as much as possible and Drink lots of water !! read more

THEY DON'T DESERVE A STAR ! This is Definitely a SCAM!! They took $5000 offering 10 sessions with guaranteed results to laser off my dark spots. After 3 sessions they told me that was all they could do!!! Dark spots never changed, if anything I've gotten more spots and redness in my skin from their treatment. 3 sessions for $5000 now you know why they need to be paid in full upfront! They don't honor what they say when they sell this to you. DON'T DO IT! I've been scammed and many others have too. We need to get together in a lawsuit, this crime has got to stop! THEY ARE THIEVES ! ! read more

He doesn't even deserve a star ... Nooooo Not a honest doc,Please don't go to him/Dr. Rispler all , he wants to take your money and promises the world and you will see NO result, even if you show proof /before and after pics that shows no result s he still ask you to wait few more months, and brush you off , yes my friend still is waiting its almost 1 year ......SAD. It breaks my heart to see how some poor innocent women can get fool by this guy and his salesmen . Be warned he will Not give your the money back, so not only you have to kiss your money good bye, and even if he give your money back he still pocket 75% of your money and then he will make you sign a statement so you cannot voice your feeling about his wrong doing /scam to anyone, and so kiss your hard earn money goodby. The story I'm going to tell you is about my best friend, and she doesn't know I'm writing this but I'm so sad about witnessing my friend being heart broken by this scam, and I cannot describe it how sad my friend is . Can you imagine seeing your best friend a single mother working so hard for her money saving her money after 3 years she happen to choose this scam/cheater, lair. I cannot believe this guy is still in business .I'm sad to see my best friend lost all her money , and I have to say its mind bugling. All I can say reading yelp is real , please don't ignore yelp , sometimes we say will its just some crazy person lies but its all true , and be alert . read more

I visited their office for free consultation and I was quoted $7500 for 3 face treatments for my wrinkles and brown spots They gave me a brochure about the machine they used and I left..I researched the machine and in the process, I found a place called Canyon Medical Center that was using the same equipment and I got the same treatment for half of the price . Six month later my wrinkles are 70 % gone and I saved almost $4000 read more

got the same private msg as Eunice K from Dr. Rispler about "making things right" "Hi Traci. We take comments like yours very seriously and have recently started an initiative to listen to our Yelp customers to clean up our reviews on Yelp and to provide the best service to our customers. We are here to listen to your complaints and to make it right. Recently, we have come across your Yelp review and would like to resolve your dissatisfaction with our office. How can we make this right with you? Thanks." I second what Eunice K said to stop ripping people and their hard earn money off. People who come to your so called medical facility genuinely want to get their skin problem fixed, they don't need the added stress of dealing with a shady money hungry business that lack morals and ethics! I cant believe I still hear from on the radio! Especially on KIIS FM! Obviously they get paid a bunch to advertise on there! People, remember to get here on Yelp before you go to this place, don't let the radio/TV ads fool you! Sadly I got ripped off and there were nothing that I could of done but to just learn a hard to swallow lesson. I was just a poor college student who simply wanted my skin problems fixed and before of this business, I was left in debt with a 6K bill. I would of been fine with the debt if they fixed my problems but nothing was fixed and all they want is more and more $, just stay away from them like the plague! read more

A friend and I went to the Laser & Dermatology Institute of California on 08/24/15. They are INCREDIBLY rude! We both wanted to consult with issues on our neck. We have different issues, yet the price quoted is $7,500 each! Gloves were never put on and we were never examined. I was not even given an estimate in writing. Their attitude is "You need us more than we need you." I don't think so!!! Many years ago, when I was in college economics class I learned the following: The PAYING Customer is the King or Queen. I only got very bad vibes from this place. Stay away. read more

I wish I read these reviews before I wasted my time going to LDI. First of all, the office was really ghetto looking. Then, while I was in the waiting room, I asked to look at some before and after pictures and the staff looked at me like I was crazy. They didn't have any. FIRST RED FLAG. I was led into a little sales office and the "nurse" made me take all of my make up off. I told her nicely & in a kind of joking manner that I wish they told me not to wear make-up when I made the appointment as I was going straight to work afterwards. She got very confrontational and made an extremely rude comment implying that I was an idiot. I was shocked. Then their salesman (not Dr. Rispler as the website promises) came in to give me my "consultation". He basically told me there were 3 different options that I could choose from ranging from approximately $6,500 to $10,000. He was totally unable to describe the difference between the 3 options. He was extremely vague about the whole thing. Also, I specifically asked him if they try to sell their patients certain products such as creams/lotions and he said no, they don't do that there which I see from the other posts that that was a big lie! He also told me I was not allowed to write any of the numbers down because they weren't firm numbers, just estimations and that they would not give me any finance information or firm numbers until I signed the paperwork to start the treatment right then and there. REALLY??? Who would go into something like that without knowing anything about the procedure or costs? I told him that I was going to go home and think about it. He told me not to bother and said if I ever came back, the price would be much higher. His whole attitude changed and he became very rude. He said that I've had enough time to think about it and if I wasn't going to do it right then and there then I was never going to do it. Then he stood up and opened up door basically kicking me out of the office without saying good bye or anything. Yikes! What a scam this place is! I am sooooo glad I didn't get treatment here. read more