This business is wonderful! We were in an absolute time…read morepinch! (Our fault not theirs) and they came in clutch for us. Printed in the last few moments to get the job done! The print was so beautiful! The staff was friendly and accommodating beyond all reason! If you want a local business who does quality work and takes pride and ownership please do business with this company! They are absolutely the most wonderful people! Great quality products! We will be using them in the future! :) Very happy customers! Price was great for the area! Very competitive!

Love it came out great and great value not like the other places I was getting quotes from…read more Will definitely come backk to get card and door hangers for my business

Russell and his team have great customer service! Responded to my request quickly and took the time…read moreto explain what they could and could not do. So professional and friendly! Appreciate their time and effort with my service request!

Walked in to "Rapid" Print to make a few B&W copies. The main person was in the restroom (fine) but…read morethere was another employee in the back corner completely ignoring me and the other customer (also there to print copies). The one time she acknowledged us, she said someone will be with us in a few minutes, then went right back to her computer. 5 minutes later, the main employee came out and helped us both.

Last few times I went here they were not as nice. Not rude, just no welcoming and no smiles. I gave…read morethem a few chances to see if they were just having a bad day. Nope. So I go somewhere else now. Too bad. A smile and welcome are so easy. It's honestly mandatory if you are dealing with the public. Oh well. .

BUYER BEWARE!!! I should have read prior Yelps, because I wasn't sure if my experience was an…read morehonest mistake or deliberate. Now I clearly see that it was deliberate. I sent an email PDF attachment, while in their store, to print today, and it didn't go through. So I tried to resend the entire email with the attachment, and it also did not go through. Thania suggested I go outside because their "network isn't great" and allegedly the only way to print was this odd system of going via email. Long story short, I drove home, parked in my driveway, and both items were "sent." Went back to store, asked for the 2-pg PDF print, and so far so good. Then I asked, "How much extra is it to print the one page email?" Thania DID NOT REPLY BUT SENT IT TO THE PRINTER. I got charged 75 cents for the three copies, and "Computer use per hour $2.99" So with tax, it was $3.81 for what should have been 50 cents, without my explicit agreement to print the actual email. I feel so scammed. Its not the money...its the PRINCIPAL...after I paid, I said, "I don't feel like I should be charged for the email because I only asked how much it was; I did not agree to it." Thania and her co worker, who were talking about someone's pregnancy, and babies, said, "Well -- we printed it." So, their attitude is definitely BUYER BEWARE. Eek! I tried to call and speak to the manager Denise Forest, and was told "They aren't in, don't know when they will be, you need to send an email." I can see from the replies to the MANY other 1-star Yelps that I'm not going to get any refund, empathy, or customer service; I'm going to be told again that they conducted the service, so I owe. Honestly, that's just a crappy approach to business and customers. Another painful and expensive lesson learned! If you are smart, steer clear of this place! (I'm also calling Corporate, but since this is locally owned, I'm guessing they won't care.) SMH. EEK. ****GREAT ALTERNATIVE: GO TO THE MURRIETA PUBLIC LIBRARY! **** They only charge $.15 for black-and-white copies, and $.65 for color. You can send an email from home to do it, or use the wireless icon on their website FOR ABSOLUTELY NO EXTRA CHARGE!!! So for me, that would have been 45 cents vs the $3.81 they sadly felt they had to rip me off for. (I get it, they are a business...but come on, no ambushing after the fact. Just advise up front! Geesh!) **Shared with my 3.5k Twitter Followers and 2.9k Bluesky followers, since UPS doesn't care, I have an actual duty to try to warn others to ask the price of UPS services FIRST, which should be told upfront to any customers they actually cared about.**

We are a small printing business and working with them they always provide a great costumer…read moreservice!! Great people to work with ! Thank you Potamus Press!!

I really try to support local for printing especially when there's so many online competitors…read more However, I sent my order over to potamus press and first they couldn't find it. Then they ran the order incorrectly charged me 15, then rerunning it they charged me 26. These were sample prints, so there were some pretty costly samples. ‍‍ Quality was great though and completed the job fast. ‍

Rude old white ladies who are more concerned with their conversations then helping out customers…read moreproperly and no kindness or welcome too bad this is one of the only ups around town

I've been a paying customer at this UPS Store location for quite some time, maintaining a postage…read morebox here and expecting--at the very least--basic courtesy and professionalism. Unfortunately, every encounter with Betty, the manager at this location, is a test of patience. Betty is consistently rude, dismissive, and seems completely uninterested in providing even the most minimal level of customer service. Simple inquiries are met with condescension or eyerolls, and she often acts as though customers are inconveniencing her by simply existing. For someone in a customer-facing role, her attitude is shockingly unprofessional. It's frankly unacceptable that I, or any paying customer, should have to deal with this kind of treatment. A UPS Store should be a place where customers feel respected and supported--not belittled or brushed off. The other employees are great, and she could learn to take note. Management needs to seriously reconsider whether Betty belongs in a role that requires regular interaction with the public. There are to many other options to choose from if this is what can be expected.

UPS Stores have become somewhat ubiquitous in SoCal…read more I gather some are independent and individually owned. Here, the location is near the 215 Fwy and is an easy on/off setup. The day I dropped off my return package there was plenty of parking available.

Self service worked fast and efficient. It is worth going through the self serve kiosk. Free of…read morecharge if you are doing Amazon returns. Convenient, fast, and no hassle.

We prepaid for 2 signs for our small business almost $5000 and they only delivered one. It was in…read morethe wrong color and crooked. They kept promising they would come fix it and deliver the second sign and never did. They basically stole $5000 from us.. WILL NEVER do business with them. Very shady dishonest owner. Kept promising to show up and never did I asked for a refund and he offered me $300 back from $5000 when I received nothing but an incorrect sign. Then he just ghosted me after I waited over a year for him to show up month after month promising he would. Thief! Absolutely disgusting human.

I wish I knew the name of the gentleman that helped me here. So kind and got my paperwork printed…read morefor me last minute with zero issues.

Larissa, who works at Staples in Menifee was very courteous, cheerful and respectful. Thank you for…read morehelping me out.

I have been here a few times. It is a very convenient location and the store layout is typical…read morewhich makes it easy to find things. My biggest gripe is the printing area. The printers are almost always out of service and the staff there is useless, rude, and lacks accountability. I had a printing job submitted and I received a call which required me to come in to help explain to them what I wanted/what their website was telling them to do. The staff recommended i do it another way so I came back the next day and things were missing, tabs weren't labeled, and my double sided document became single sided making it 3-4in thick! The staff blamed me for not correcting them even though they recommended me to XYZ to remedy the issues, then the manager blamed the website saying they weren't even supposed to put tabs in it, and then they went back to blaming me for all the issues. I ended up walking out and told them i'm not paying $100+ for something that is messed up. The manager was upset that I didn't want to pay but I would highly recommend never pay upfront at this location until you see the product. If i paid beforehand i am almost certain they would have told me to deal with ut.