I bought my 2021 Honda Rebel 500 from Will this past weekend. From the moment I walked in the door he was so helpful. He answered all my questions and was even open to speaking to my family member across the country who had questions. He was honest, friendly and knowledgeable and even delivered the bike right to my apartment. I'll be sticking with them for parts and service for sure. Thanks again Will! read more

SoCal Honda Powersports - 2021 Rebel 500 ABS - Motorcycle Repair Near Me - Carson, California

Love these guys Quality grade A customer service I have a shop little .3 milea away from my house, I'd rather drive 15 miles to Carson just to deal with nice normal people. Stephen and Fernando or fransisco (older gentlemen) treated me so well. I get judge because I look so young and I have a scooter..i walked in and they spend their time tryna help me find a blank key, air filter , and washer rings. I'm going back today to order another part, once again driving 15 miles for the quality of customer service and respect them gave me. Thanks a million Stephen and Fernando! read more

I could not be happier with my dealings with SoCal. I called and worked with Art to get a Honda 300L Rally ABS and got very lucky to get it in less than 2 weeks from my first phone call. If you want a Honda, go this shop. Honda is giving the PowerHouse dealers most of the hard to get inventory. I felt like I was around old friends at this shop, everyone was super nice. No bait and switch or trying to upsell. No sitting with the Finance manager for an hour, just a pleasant deal. They walked me through the bike and loaded it into my truck for me. GIVE ART A CALL! read more

SoCal Honda Powersports - Truck is almost Honda Red - Motorcycle Repair Near Me - Carson, California

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Thank you to Robert and Art. I purchased a new CBR1000RR last weekend. The purchase price was extremely competitive, and the service was absolutely top notch. An A+ experience. If you're in Southern California, and shopping for a new Honda bike/ ATV, do yourself a favor and make the drive to visit the team at the Carson showroom. Thank you again, Robert. read more

Took my xr50 for repairs as soon as I got there Fernando took care of me he was so nice and happy to help me he also had another Hispanic partner that was very helpful if it wasn't for them I would of been in there with no help it was empty that day to that's the only reason why I would go back I like there professionalism and how helpful they are read more

Bought my first Honda motorcycle from here. The staff is amazing, very respectful and friendly. While I was waiting for my bike to be ready, I decided to play the PS5 they got here. Stefan helped me get everything set and ready. read more

I just called and the gentleman who answered didn't want to give me the time of day on the phone. Was inquiring about a new Honda 650L for my cabin in Lake arrowhead. All he wanted to tell me was they were offering $500 off, when I asked what the sticker price was he said we don't discuss any pricing over the phone. I clarified, I was wondering what the tag was on the bike as I didn't know what the new models were priced at and I'm in the first stages of a purchase, he rudely confirmed he would not discuss that either and that I needed to come down to the shop. Not sure how you can run a business like this! I'm not willing to get in the car and drive down to Carson 45 mins to talk pricing on something I know absolutely nothing about, especially when you wouldn't take 10 mins out of your 8 hour shift to do you job and talk to me. You didn't offer any specs, inquiry as to why I wanted that bike, nothing at all. Thinking about it now, you didn't even greet me and ask my name! Sales is about building a relationship and hearing the customer. These guys just want you in and out for the sale. Too bad for you, I need a 650L and 2 quads before the end of the year. I'll take my business to someone who can appreciate my time and value me as a customer. Good luck! read more

Just want to start and say that this place is a no BS kind of place. They wont tell you that you need extra stuff that you don't need and try and sell you a bag of crap. David is extremely helpful and kind and waited beyond their closing time to allow me to come down and pick my bike up for a same-day oil and tire service. 10 out of 10 would highly recommend these guys read more

Bad attitudes! They don't like cash paying customers apparently. Rude, disrespectful, bad customer service. Made a racist remark about another customer before we had the chance to buy anything. No shot I will be buying anything from them EVER. Fat chance staying in business!! More like SO BAD Honda Powersports. PASS!!! read more

On 5/21/20 I, sent my 2017 R6 60th anniversary that's in mint condition to the shop to have my new tires I purchased put on. I spoke to a gentleman by the name of Fernando (service manager) who was very helpful and nice. When I dropped the bike off Fernando and I inspected the bike for damage before I departed. While inspecting Fernando and others continued to compliment my bike. Yesterday 5/23/20, I received a all that the bike was ready for pickup. When I arrive to the shop Fernando provided great customer service again which every customer likes. I payed for everything and was given my key. Once I got outside I began to inspect bike before I left the shop and notice that there was scratches/chip marks and the powder coat on my rear rim was down to the metal and the coating was severely damaged. I then called someone and politely explained that this damage was not on my bike when I dropped it off and it happened here. The gentleman then stated let me go speak with the Owner (Whom was Identified as Robert Cavenatt) and get the mechanic whom did the work. They both walk over where I then showed them the damage and the mechanic who did the work stated; " When I took the weight off it was like that already". I then explained how that was untrue because the tape on the weights don't peel off powder coat down to the metal, the weights don't also sit on the edge of the rim and I've had hundreds of tire changes to know that this damaged was caused because you used something you shouldn't have. The entire time I never shamed the mechanic for his work nor was I unprofessional. I explained to the Owner and the mechanic I was disappointed but on the upside of things he did a great job on the front tire. The owner (Robert) asked what did I want from them and I stated half or all of my money back for the tire install. They offered $45 dollars back and after thinking how much it'll actually cost to get both tires coated it'd cost hundreds of dollars more to be fixed correctly. So I stated I wanted a full refund. The owner (Robert) then stated "No, I'll paint your back tire for you". I thanked him for his offer and stated you cant just get any paint, you have to take the tires off the bike and he'd be losing money/business, you cant just do one tire it has to be both because they wouldn't match and if I wasn't satisfied with the job then it would be a bigger issue; so I respectfully denied his offer. I said the full refund of $130 would be better. Prior before all of this happened outside I was explaining to Fernando I was going to be bringing my CRF250r down to have them fixed that also. Immediately after I denied his offer the owner (Robert) got very aggressive and yelled "Give him back his money NOW" I explained hey there's no need for this aggressiveness and I've said multiple times I'm not mad about the work "Mistakes Happen". I went on explaining to Robert that I told Fernando I was bringing my CRF250r for you guys to fix also. Robert stated "HELL NO DON'T BRING ANYTHING BACK HERE" "GET YOUR MONEY AND GET OUT OF HERE BEFORE I CALL THE COPS" . Robert then went on how my bike was old and ugly and how I didn't know how to ride. It didn't stop there.... He then stated if he was 30 years younger he'd kick my ass!!!! I did the adult thing and left because I was going to report him to corporate before I knew he was the owner. This was all because HIS mechanic damaged MY bike!! I was the victim (My Bike) not him and was nice about the entire situation!!! For those who know about powder coating knows its not cheap and you have to do both tires to match!! Not only that considering the bike is a 60th addition you have to make sure the paint is still available. I want to warn people about going here and doing business with this company (ROBERT)!!! Its' sad that he could own up to the fact that HIS mechanic made an MISTAKE and be happy to fix it; this way the customer stays happy. THIS ISN'T A CHEAP FIX!!! BEWARE AND GO AT YOUR OWN RISK!!! The damage is worse in person. But the major point is how unprofessional this was handled!!!! read more

SoCal Honda Powersports - Damaged rear tire Powder Coating - Motorcycle Repair Near Me - Carson, California

Paul and Casey attentively helped me figure out which bike I'd like. They were also very patient when picking a helmet. Very polite and amazing customer service; I'd definitely recommend coming to them and will be doing so for any future questions and buys. read more

Needed new gloves and my guy Fernando was helpful and nice. Dude helps out the customer anyway he can. Thanks bro!

New to the area and looked for a good place to service my 2001 Honda Shadow. Casey was super helpful in getting me in and out quickly. Outstanding service performed by David. Oil change, chain lube, and battery replaced in a couple of hours. Impressive facility. Nice waiting area with a big screen tv. Rob (owner) is very friendly as are all employees. Highly recommend for service. Nice inventory if your interested in new bikes or four wheelers. read more

SoCal Honda Powersports - Great inventory. - Motorcycle Repair Near Me - Carson, California

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I ran out of chain cleaner, so I'm out to Cycle Gear only to realize there's a new Honda dealer nearby. Upon walking in, I was greeted by Rob and was shown my way around the dealer to the parts and accessories department. Casey rang me up and shared his experience riding. Before walking out, Rob asked me if I was in the market for a new bike, but I I told him because of all the expense I currently have, I'd have to wait until next year. He offered me to test ride their brand new CBR 1000RR without any hassles. I test road the bike and upon returning from my ride, I left my number and email, and I went on my way. Great customer service without the dealership hassle. There's not much of a crowd here. Either because Honda doesn't have much of any updates to their supersports like Yamaha or Kawasaki or because not many know of this location. When Honda finally update their supersports aside from the unaffordable RCV213, I will definitely come back to this location and look for Rob. Want to go for a free test ride? Ask for Rob. read more

SoCal Honda Powersports - Cbr 1000rr. Thanks Rob! - Motorcycle Repair Near Me - Carson, California

My wife's scooter had an intermittent stalling issue. We took it in the Friday before Christmas. They said they would get back to us by The 24th. A week went by and that hadn't touched it. I would call for status they said they would call back but didn't. Then tried to tell me they couldn't get parts because Honda is shut down over the holidays. That is simply not true. HQ shuts down but they still fulfill part orders. They recommended a 20 K service which we agreed to. We finally get the bike back after a month. Less than a week later it's losing power at 45 mph and making noise. Because of the poor customer service and time it took here we took it to a different dealer to find out that the spark plug had no gap, the spark plug cap was bad and the ECM had to be reset as it was reading -40. SOCAL Honda has replaced two other sensors. The scooter is now repaired and running fine thanks to the second dealer. We will not be coming back here even for an oil change. I would not recommend bringing any vehicle here for any kind of work. read more

Awesome experience. Thanks to Steven who really made the process enjoyable. Traded in an old bike that I may have over romanticized but Steven gave me a fair and honest amount. SoCal Honda is definitely the place to get your dream machine read more

From the time I called SoCal Honda Powersports and spoke with Stefan asking if they had any Groms in stock when they are hard to find right now, he said they had 2 of the style I wanted so I went to see and was treated with A 1 service all the way to my final purchase. He was very patient with me and answered all of my questions and some. The rest of the team were very nice also, I will definitely recommend this place to anyone and will be back for any future Powersports needs. Thank you. read more

They are very quick to answer the phone, friendly, and they always call back when they say they will (when checking on the status of a part, for example). read more

Great customer service. Robert set me up with a good deal on my Shadow 2018. Had accessories installed and delivered to my home. Many thanks to Eric for expediting the smooth transaction, along with Keith who put the bike together and delivered it to my home... Great owner and staff! Thanks again guys!!! read more

Totally honest and up front, they are a business and have to make money, they are up front about it and don't try any b.s... I have bought 3 bikes from them now and always talked with the owner... amazing the owner of this business makes himself available to his customers.... See if you get that at the other motorcycle dealers... I tried to go to a competitor of theirs and it was all games, so came back to socal Honda power sports with my tail between my legs and what do you know they took great care of me, unlike other dealers read more

Worst Customer service in Service Department. Will never do business with them again. Its all about doing fraud with Insurance company and taking them for a ride.... read more

These people are NOT NICE nor do they go the extra mile as some have indicated. I had a horrible experience. Staff are unhelpful and DISINTERESTED. When I asked the price of the bike that I was looking at, the salesman said he couldn't discuss price with me. He told me to go into a room with the finance guy. I was paying cash so there was no need for this and it felt shady. The fact that he couldn't give me the price made me assume that it varied depending on the client. I ended up going to MidCity Motorsports where the price was transparent and nearly $1,000 less than these guys quoted. Go to MidCity - they were wonderful and honest! read more

What an amazing store! Everyone is so friendly, especially Eric Wallace. This is my second "toy" I have bought from him. Each and every time I go there for service or a purchase, he goes above and beyond to help me get the best deal and makes me feel like a king. Because of him, his staff, and the selection of bikes they have, I would say this is a MUST STOP if you're booking for a fun Honda product. Anyway, I am going to stop writing and go enjoy my new Grom I just bought from them! Hope I don't kill myself :) read more

SoCal Honda Powersports - My new Grom - Motorcycle Repair Near Me - Carson, California

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.. Very good service when you buy a motorcycle. but when you go do some service to your motorcycle and they guarantee you something. Be careful when you go to claim it if it doesn't work, they give you horrible service. They are very rude special the manager looks at you like crap and. As if he wanted to beat you, he is accompanied by many workers behind him. I don't think I'm the first person. with which they already had such problems. apparently they are already trained for bad service to bad rob !! Never again read more

It amazing to see all the positive reviews, I wish I could have experienced all the good they had to offer, but instead Rob was a complete imbecile on the phone, I called about a bike they had posted for sale on craigslist. The bike was listed for sale for $3800 while Honda has it on their website with an MSRP of 3299. Come to find out it's not even a new bike, it was a used one with miles on it. When I question the price, he froze.. murmured on the phone and continued to say there is a shipping and freight... really on a used bike?... Does it make sense to pay more for a used bike over a new one? He continued to ask me if I had called any other dealers and I replied yes, Delamo and LA cycle sport. He started to chuckle in a condescending matter and assured me I was ripped off by Delamo when I purchased my last bike. Conclusion: These guys might be nice in person, but over the phone, they were complete assholes. I guess when you walk in and fall into their fangs they have no choice but to make you feel great about paying more than any other dealership in southern CA. Good luck, shop around, do not trust these folks blindly. read more

Casey is incredible. He helped me over numerous days and could not be more helpful purchasing my bike!

I'm going to find every possible way to never come here again. Robert Cavenah is the sales and owner(GM) of this location and a complete liar and total thief. Sure! He keeps a clean environment to shop. Everything else is shady business. *Make them sign what they say they're offering.* I feel bad for his parts dept. They're the good eggs. Casey and the team are the only reason I wouldn't give less than a 1-star. There are stories of the mechanic dept holding bikes for months, because they didn't know what was causing issues. read more

Among the many Motorcycle dealers in the greater Los Angeles area SoCal Honda Powersports was by far the friendliest, most professional experience. Very knowledgeable staff, courteous and accommodating and NONE of the commonly found sales pressure.  Communication and discussion related to sale price was consistently friendly and open, no hidden agendas, no hidden fees. Drove all the way from Santa Barbara and will do it again. read more

I live in Carson, CA. I owned a 2000 Honda Goldwing 1500 gl Trike when I moved here and found a dealership to service my bike. SoCal Honda 2055 E. 223rd St, Carson, CA. 90810 well sometime ago I purchased a 2004 Honda Goldwing Trike from this dealership and I was pleased with the motorcycle. I have had work and service done on the bike by them once. Today June 22, 2021 I went in to schedule an oil change, replace rear brake pads, and check the cooling fans, I don't think they are working, due to high water temperatures. So I was told by the service clerk that the mechanic doesn't want to work on the bike anymore and he couldn't give me a reason other than he just doesn't want to work on it anymore. Now this mechanic has worked on that Trike for years for the previous owner who passed and was White man, now I'm an African American and I find it strange that all of a sudden he doesn't want to touch the bike anymore period. This is a Honda dealership and if I knew this was going to happen I wouldn't have brought that bike from them, I would have looked somewhere else. Now I have to search for a place that can work on it and this is the problem. I spoke to the dealership owner and he didn't seem to have any response or reaction when I asked him was it because I was Black? I wouldn't spend a nickle in this place anymore. read more

Went in to look at the Honda Monkey which they didn't have. So we checked out the groms. the one guy working was helping someone else. No big deal my son and I looked around checked out all the bikes. Went over and looked at helmets. My son was wearing a helmet and the guy working with white hair said are you gonna buy that helmet to my son. My son shook his head no. They guy said ok put it back. Can't even try on helmets... dude was an a hole. read more

Rob and his employees were absolutely great I got a great deal on a 2013 F6B painless and fast. Thanks Rob and to crew. read more

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Called and asked for a battery with a part number. The battery goes into an Aprilia and also tons of honda and instead of looking it up he said dont have it and hung up. Thanks honda good job read more

Haven't purchased a new bike yet but my sales experience with Rob the Owner, was excellent. Low key, refined & a gentlemen's approach was exactly how it should be done - I wanted to buy a bike without all the research just because. Rob, his Employees & his store are a class act! read more

I recently brought my Honda aquatrax for the fuel tank recall. This place went above and beyond on replacing the fuel tank. I would highly recommend them on service. They kept me informed on process of the service. I will definitely be bring my personal water craft back here for my next service. read more

I highly recommend this shop. Great selection of Hondas and a very helpful staff. I've purchased a bike here and had plenty of service work done on several of my rides. I also strongly recommend the service dept as they are always able to quickly fit me in and get parts and lots of tires on short notice. They just put new super corsas on my Ducati and lubed the chain while I waited. Consider these folks for basic service even if it's not a Honda. There are only a few shops I trust with my bikes and this one is top notch. read more

Horrible customer service. I wouldn't recommend this place, nor will I bring my business here when it comes time to buy a new bike. Not a good experience with them at all. I know this review will be short, I wasnt goin to post anything, but when we live in a world on reviews & customer service, i had to share. I know i base a lot of my business on reviews & others experience. I especially appreciate others taking the time to post. So i had to as well. read more

Closest place for honda parts for my dirtbike. Receptionist is always on her phone, if this was Vegas and I had to bet on it, id be rich. Parts guys are cool. About half of what I've needed for my 07 crf 450r has been in stock (I do most of my own work except for the head rebuild). Service on the other hand, bring the lube because you will need it. Nice guys but man it's like $195/hr or some crazy shit like that. Wayyy cheaper to go to your local racing shop up in the valley or out in the IE for work. However, I will say as factory trained mechanics they do know their stuff, but you pay for it 2x of what other places charge, and for the same amount of hours on the job. Take the estimate they give you, go to a local mx shop and tell them half the price and they will take it i bet. read more

Guy tried to rip me off intentionally with the apr . Had to go somewhere else for a better deal. I'll do him a favor and not put out his name. your welcome bro . read more

Drove from West Covina met and spoke with Rob who was nothing but helpful and answered all my questions thoroughly. Will def come back when ready to purchase. read more

My son took my older 1998 Yamaha Wave Runners (both in great condition) to get serviced here. Received a call telling me that it was going to be 1500.00 for both! Ummmm no!! We picked them up and they still charged my son 300.00 (150.00 ea )for diagnostic check only NO SERVICE done to them. Took them straight from there to a shop in San Pedro...they were serviced in 2 days and we paid 287.41 total for both! On a good note we went into the shop and spoke to them about charging so much to do nothing to them except look at them. They were very professional and listened to me. They did refund 100.00! That is what the 3 stars is for. Just a precaution before you leave anything to get serviced there ask what the initial cost includes before their recommendations. read more