Been going to Gavin at Dents No More Auto Body Repair for years now and I wouldn't trust anyone…read moreelse. I've referred over 20 friends to him and every single one has been beyond happy. Super cool guy, easy to work with, and his work speaks for itself. Honestly does better work than the big body shops and at way better pricing. Most my cars are Matte and he knows how to match exactly! I've taken all my high-end luxury cars to him and he always delivers flawless results. I'm extremely picky with my cars and I would NOT go anywhere else. Trust me look no further.

I have been coming here for few times over the last few years, but I will not come back anymore…read moreafter my recent visit. Gavin gave me two options initially, and I chose the second option replacing front right light with a used light and repairing the fender. Long story short, repairing the fender (making a bracket and welding) was done in same day, but due to ordering the wrong light twice and/or his incompetence dealing with tesla light programming, it took 1 week and 2 days to get my car back with me getting and delivering him the used light with matching part number myself. He kept blaming on the wrong used light that he ordered and kept being rude, whining to me about his time and money lost working on my car, telling me he is doing me a favor when it was his incompetence in ordering the right part or programming tesla light the whole time. I got sick and tired of hearing this BS (felt like he was a customer complaining) so much that I decided to not come back anymore and will go to a different PDR shop in the future. At one point, he requested I need to make an appointment at tesla so he can bring his car there. Second used light he ordered is "DOT 1077372-00-K", and my original light is "DOT 1077372-00-L". According to tesla and from my research, both lights are compatible, but he could not figure it out and at the end, he told me he needs exactly the same part which according to his words, he took a whole lot of time calling and searching for it. It took me 10 min to find whole bunch of them used and took me 30 min to locate the one that I can pick up locally (1hr 30min away) that worked after 5 min after I brought it to him. I wish he just told me the part number in the beginning, and I ordered it myself as if I did it, it'd be done in one day without all of his whining. His final bill was about $240 higher than the estimate as he added tech bill for $240 (he called tesla tech at one point that didn't go anywhere). After I came home, I also noticed one bolt with a washer below my wipers that he is not replying to me if it's from my car and noticed the upper tub under the hood was not clicked in properly. I was very frustrated, but I still was not going to leave a bad review for him considering my past experience, but as soon as I noticed he is ignoring my texts about the bolt, that was it. I won't go back even regarding this bolt that I have no idea where it came from. He never apologized to me even once during this whole time. His attitude was the opposite. Not sure what changed him.

Dealer Service is one of the best auto body shops I've used, I highly recommend them. Their…read moreattention to detail, friendly customer service, and turn around time is definitely a plus. Leno the manager and his staff were great. He kept me in the loop. My truck looked better than when I took it in for repairs. Pricing was great, especially when you compare it to the work they do! Thank you!

I'm a repeat customer for a different vehicle of course but won't trust anyone else to work on any…read morecar I own. Not only are do they have great customer service (thank you to Jaime by the way..EXCELLENT customer service) our car was even ready a day early. (Yes I did my research & tried getting estimates but Dealers Service was still the best deal!) many thanks again & will be back (but hopefully not) lol

Beware of these thief's, do not take your car to Metro Auto Center in any circumstance. They tried…read moreto repair our 2007 truck that had over 200,000 miles and it was so obvious that it should have been totaled. They pull your car apart, one part at a time and give a cheap estimate to the insurance company and then they keep charging more as they work on the car and it's too late for the insurance company to back out of it and total the car, a true rip off. We took the truck in thinking these guys are good based on their reviews, they told us that the car was going to be totaled due to its condition and how severe the accident was. A week later they told us that the insurance company adjuster has given them the green light to repair the car and that it won't be totaled but they said they were going to use all new and original parts. We talked to the insurance adjuster and she mentioned that the body shop owner told them that we asked for the car to be repaired at any cost and that we agreed that they use used parts from a junk yard which was a big lie, I specifically asked him if it would even be worth fixing it and he claimed that it was up to the adjuster. We finally realized what kind of scam they are playing and therefore we decided to take the car to a legit body shop. Once I went to remove my truck they charged me $2,000 in storage fees for the 10 days that they had the car and a $200 deductible for returning the parts that they "supposedly ordered". If they would have ordered original parts from the dealer there wouldn't have been a restocking fee. They would not let me take my car out until I paid the fee. I took my car to another mechanic shop and right away they pulled everything apart and estimated almost 4 times the price that was quoted by these thief's and the car is now totaled. Due to excessive damage and the fact that the repairs would actually cost almost double what the car is worth. I'm just glad that I didn't keep my car there for them to charge the insurance the same amount through time and have a salvaged title car that was put together by cheap parts from a junk yard.

Omid and staff were so knowledgeable, professional and experienced. They took care of my accident…read moredamage from A to Z, including working with the insurance company. Would highly recommend this shop to anyone wanting high quality craftsmanship and trustworthy service. Thank you Metro

I nearly destroyed my car…read more Again. Somebody cut up my license. It's in your own interest, trust me. I've gone through more cars than some people do toothbrushes ..... In a life- time. Which brings me to the present review: Armando's. This man is the modern equivalent to Picasso. Seriously, he can fix anything for a reasonable price. My father worked at the courthouse nearby, and has converted all to take their cars here. Judges, bailiffs, some defendants. All. Everyone was pleased. Even the criminals felt like they got a square deal (I'm joking about the criminal thing). But lawyers judges, alike all see him. His shop looks like the rest of this section of town: dingy, Tijuana yellow on EVERYTHING and EVERYONE, with a little taqueria and shitty "liquor store." If you blink, or speed - you'll miss it. But chances are you have made a significant life choice/change to get to this point, you're probably not driving. GO TO HIM. HE WILL REVOLUTIONIZE YOUR UNDERSTANDING OF AUTO REPAIR: HONEST, HARDWORKING AMERICAN. A+ GO ANTEATERS (Kids went to Irvine). GO BRUINS! (I went to UCLA).

Support this small business!! The workers are so sweet and honest. They charged me $650 less than…read morewhat the auto chain right in front of their shop had quoted me. The man at the big chain said come back and we'll match a lower quote but 'why would I do that?' I'd rather give my money to the small business where the work was also guaranteed and the price point more than fair. They've had this family shop for decades and I can see why. I am so happy with the paint job they did on my car. Go here!

I've been to Oscar and Sons a few times now. From getting a part installed on the back of the car…read morefrom an accident, to getting an oil leak fixed, and now to getting my tires and brakes checked. Oscar has always been honest and explains what is going on with my car. As a woman, I feel comfortable coming here and I not worrying about getting scammed. I thought I needed new brakes, and he was honest and told me it was not necessary. Each time my was car was worked on, the service provided was great. Prices are extremely reasonable and way cheaper if I had gone to Kia dealership. One of the things I love and appreciate the most, is how he uses analogies to explain what's going on with my car. I highly recommend this place, especially to women who may feel uncomfortable going to a mechanic shop. Oscar and every other worker I've spoken to and dealt with have been friendly and kind.

Very HONEST mechanics that do the job right! I will be a returning for future repairs!read more

I was blown away by the service. Everyone was very professional and very kind. My car was scratched…read moreby another car and I was upset they validated my feeling and told me they were able to fix it. Not only was it fixed in a timely manner, they washed it, waxed it, and clean the inside of my car. It look brand new I couldn't ask for anything better. They specialize in Tesla and once I pulled in I saw plenty of Teslas being fixed. I felt very comfortable leaving my car there. The staff was very nice and they would post the status of my car so I never had to worry. Their communication was very top notch and very informative. Overall I had a great experience with Auto Fix and highly have them fix your car. Thank you

I am posting this on the Anaheim and Santa Ana locations since they sent my car back and forth…read morebetween the two and blamed each other when things were not fixed correctly. Don't be fooled by the star ratings and look at the most recent reviews for this body shop. I drive a Mercedes G63 AMG. I have listed the series of events that happened from 7/20/23, when I dropped off my car, to current. In total, it took almost 5 months to get my car back from this body shop. The work they do is terrible, messy and poor quality. They will skip as many corners as possible. If you care at all about your car, take it somewhere else. I am still dealing with the aftermath of their poor worksmanship almost a year later. 7/15/23 Car accident - I was hit from behind on the freeway. Damage: corner, tail lights, bumper, wheel well area. 7/20/23 I dropped off my car at Fix Auto in Anaheim. They call me and let me know that Fix Auto in Santa Ana will be doing the paint job because the manager, Gilbert has years of experience with Mercedes. For about two weeks, I received auto text messages saying that my car is being worked on and then the messages stop. I call consistently to ask for updates to which they say someone will call me back or that they are still working on it. 9/22/23 They let me know my car is ready & I pick it up. The next day I notice: overspray, sloppy paint job. New scratches and chips on the doors. The trunk door won't close. They did not screw the bolt in. The hinge scratched and dented the trim. Door seal is broken. 10/3/23 Fix auto again - Dropped off car again 10/21/23 They let me know my car is ready. I drive there and the issues aren't resolved so I leave it there. 11/6/23 - They let me know my car is ready and I go to pick it up. There was overspray on the rear drivers side door. The trim is messed. They added adhesive onto the existing adhesive and the trim stick outs. 11/30/23 - Went to Santa Ana to pick up my car. My car is matte but on drivers door there is now a shiny area right below the window about the size of a grapefruit. The workers try to wipe it off. It doesn't come off. They need to repaint. 12/7/23 I finally pick up my car I notice that the trunk door isn't as easy to close. A month later, I take it into Mercedes and they say it was not put on correctly and that they can adjust it for me but the problem may come back. $300 7/10/24 I take my car to Mercedes because rear drivers side door isn't opening from the outside. 7/12/24 They say that an after market screw was incorrectly installed which voids the warranty. $900 It has almost been a year since the accident and I am still dealing with the shody work that Fit Auto did on my vehicle. DO NOT TAKE YOUR CAR HERE. They have yet to reach out to offer compensation or apologies for the massive amount of inconveniences they have caused. I live about an hour away (each way, with traffic) and having to go there and point out what is very visibly wrong with the car each time was ridiculous.

Great service. Excellent work. They take care of their customers. You will be in good hands…read more Sam does the best work !

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

I brought in my car for repair after a minor fender bender with a parked bike. They delivered…read moreexactly like they promised on price, timelines and service. They provided competitive pricing and appreciated the text updates. I would definitely recommend them to others and use them in the future!

This spot came recommended to me from Tustin Toyota, so I'm surprised and my experience. I was…read morescheduled for a Monday to drop my vehicle off for repair repairs, believing that that Time works for the company to be able to start working on my vehicle. I only had this vehicle so to be without it I let them know was kind of an issue so I was hoping for a quick turn on process. After my vehicle sat with them for nearly 4 days I found out that they had done nothing except assessed the damage. I also had to request updates from them or I didn't hear anything. They submitted multiple claims to my insurance told me they couldn't work on my car until they were approved. The next week work on my car started it needed a fender replaced, and the collision center received three ones that were unusable before getting the fourth one. At this point, my truck was still not even near completion nearly 2 weeks after dropping it off at an appointment that they provided me with.. nearly 3 weeks after dropping my truck off with them. I was told it's ready to pick up and I had a friend collected due to my work hours and their business hours. After having my truck home for a day, I realize something was wrong. One of the main issues was the passenger side front door and now it sounded like it came off of a tin can sounded completely different than the other three doors on the vehicle. I sent them videos, they claimed that they didn't know the sound of my door because they didn't drive it all the time and it was an issue of them not putting enough material in the door to make it match the sound of any other door on the vehicle. Luckily I was able to have them come to my work pick up the vehicle fix it and bring it back to me.. Maybe my expectations are high , but nothing about this experience was what I expected. The communication was very bad. I wasn't told anything until I asked about it, the timeframe for work to be completed was horribly slow granted some of that may have been out of their control, and then the best part they returned my vehicle to me and it wasn't completed properly after nearly three weeks on being without my only vehicle. Sadly, I would not recommend this company to anybody who does not have the patience or time to let them go as slow as they do or let them take away. What might be your only vehicle for weeks on end depending on the work needed .