Team arrived on time for a pre-move-in deep clean. We just finished a big renovation project so…read morethere was a lot to do. They did a fantastic job cleaning out everything. After we moved in, we noticed the oven rack wasn't cleaned thoroughly, so I reached out and they immediately sent someone the next day to clean it up. Communication was great throughout the whole process. We actually hired them again for a move-out deep cleaning for our old place. Would definitely recommend!

Been looking for house cleaning for quite some now. Finally found what we were looking for!…read more Started with great office communication and a prompt estimate! First cleaning was a deep clean...... great job! Now I get my house cleaned regularly! Definitely would recommend!

I booked Maid Brigade to do a move in clean to a house we recently purchased…read more Our team (Maria, Ada, and Ericka D) was wonderful. They were thorough and did a phenomenal job, especially in their deep cleaning of the fridge, which the previous owner left in a terrible state. They were detailed job in their cleaning inside cabinets, which is so needed when you are first moving in. They were also so kind and professional! My only constructive feedback is around payment experience at the and the very large arrival window. Regarding the payment at the end: I would have loved to receive a receipt of some kind (email, text, etc.) showing the total number of minutes I was charged for at the end, before paying. Regarding the arrival window: I was told my team would arrive anytime between 8 am and 5 pm, which basically meant I had to block my schedule all day, decline work meetings, etc. so that I could leave my office and let the team in the house. Maid Brigade does allow you to call the morning of and receive a shorter arrival window of 2 hours, but by that point you've already had to block off your entire day to be on call. A more manageable arrival window of 2 hours would be much preferred. My previous housekeeper does not service my new area, but one of the things I loved most about her is that I could have her come within a one hour arrival window and better plan my day around the clean.

Horrible experience with this company. They were supposed to clean my bathrooms and kitchen. They…read moredid not clean the areas that I originally requested and the 2 cleaners who came damaged my refrigerator and decided to discard several food and kitchen items that they perceived as "trash" without even bothering to ask. One of the cleaners managed to sneak out of my house and I had to stop the other one before she got out the door. She spoke very little english and then tried to blame everything on the other cleaner who didn't speak any english at all. She said that she thought the discarded items were "trash" and they both just stood there and conversed and laughed at me in Spanish while I tried frantically to fix the broken shelf in the refrigerator. The manager, Allysa Howe is ABLEIST and immediately accused me of lying because the cleaners had already told her a very different story claiming that the food and other items had "accidentally" fallen into the trash with dirty paper towels soaked with cleaning fluid and that the items were taken out and washed. I was actually the one who took the items out of the trash and food items cannot be washed. She is aware that I am a neurodivergent individual, so she believes I automatically lack credibility. She also claimed that because the food was taken out of the trash and washed, the matter is resolved. Since I am neurodivergent, I should have no problem eating food that has been in the trash. I explained that I am extremely impoverished and only get $24/month in food stamps and they threw away almost a weeks worth of food. They have no right to discard another person's property just because they think it is "trash". When you live in poverty, you eat food even if it is only partially edible and keep items that are broken as long as it still works. I am now left without an adequate food supply and a broken refrigerator that will cost 2 months worth of my mother's social security to replace. The manager's level of callousness and condescension are unlike anything I have ever experienced. SInce the cleaning fee is being funded through a third party payor which requires my approval, I am denying payment for their services since damages exceeded the cleaning costs. Laugh at me now. Horrible quality cleaners, should be deported; horribly unprofessional ABLEIST managerial staff, I was discriminated against because I am not an able-minded customer. This is unlike all the other negative reviews. Allysa Howe is now continuing to harass me and threaten me. Stay away from this company!

If I could put 0 stars I would... After confirming an 8:00 a.m. appointment the crew supposedly…read moreshowed up but never made it to my front door. Three hours and four phone calls later I literally had to sit out back in the alley and wait for the crew to arrive so that they wouldn't leave. The office never seemed to know where they were, and they never called to follow up on THREE PHONE CALLS. Finally on my fouth call I had to tell them that the crew showed up and then refused to work when I simply asked why they didn't come to the front door. TERRIBLE COMMUNICATION, no common sense to ring a front door, and would NEVER use them again.

This is the second time I have used aqua five to clean the windows at my rental property. They are…read moreon-time professional, do a great job and leave the place sparkling clean. I highly recommend their service.

It was my first time getting my home professionally cleaned so I wasn't sure what to expect. But…read moreafter I received the services I would definitely hire them again. Planning: 5/5 they are very responsive on yelp and quickly communicate what is needed to schedule you in Service: 5/5 they were exactly right on time and very tidy and efficient. The results exceeded expectations especially with a very greasy kitchen I could never get clean Price: 5/5 not exactly cheap but honestly you get what you pay for so if you have the money I'd do it

I really appreciated the thorough discussion via text of what we needed and the cost before the…read moreservice. I'm very happy with the level of cleaning and communication and will definitely book them again when the need arises.

One of the best customer service experiences! Ryan and the crew did a great job. They really took…read morethe time to make sure each window that was cleaned was absolutely perfect I would highly recommend Ryan, Ryan and the crew! Call these guys if you want prompt professional-quality work done in a timely basis!!

Stop your search, hire these guys! Ryan and Ryan showed up on time, wore shoe covers in the home,…read moreand did such a thorough job paying attention to details big and small. We hired them to clean the entire exterior of our home as well as the interior and exterior of our windows and screens. I really feel like their work will prolong the life of our home, I can say for sure we won't be needing to repaint anytime soon, the house is bright and white again thanks to their professional services. Thank you Ryans!

Johnny did an AMAZING job on my floors! 10 years here with cats, dogs, kids, chickens (not in the…read morehouse but still) hamsters... I thought my white carpets were beyond repair, but he saved me! I am absolutely thrilled with the outcome. He was professional, on time, came within 24 hours, and was incredibly friendly. I'm going to have him back next month to do all my upholstery and floor rugs! Recommend him 10/10!

Wow absolutely the best carpet cleaning ever!! This owner operator spends the time to get it right…read more I highly recommend Johnny!!! A++.

Really great customer service! They always clean and get…read morethe job done. It is worth the investment! They deep cleaned everything!

I used Tlamani for a deep clean of my rental unit to transition over to new renters. I paid $450…read morefor the service, but was not present during the cleaning because I had other obligations. Accordingly, I was not there to evaluate the work in real time, but the team assured me that when I was able to make it to the unit to evaluate - if it was not up to my expectations that their work was guaranteed and they would come back. (text exchange attached). The unit was empty - no furniture in the way - so when I showed up to evaluate the work and saw what a terrible job they did I was EXTREMELY disappointed. They didn't clean out the inside of the refrigerator at all - no wiping of the fridge and they literally left a bell pepper behind which subsequently rotted and was covered in mold. They left dirt and debris inside cabinets and drawers. Stains around the toilet. Overall complete disappointment and the unit did not feel cleaned. I texted Tlamani Cleaning to confirm that their cleaning service included inside the refrigerator and cabinets/drawers - they confirmed yes - so I expressed my dissatisfaction and requested them to return to finish the job. They refused to return saying that they completed the job in full, but that her team would "receive a warning". If you're acknowledging that the quality was bad enough to warrant a warning, and you previously said that your "work was guaranteed" - then why not return to complete the job?? So now I'm stuck cleaning the unit myself and will never rely on this company again. I highly recommend NOT hiring this company because they will not complete the job or guarantee their work.

Ben and his team is very helpful and friendly. He is very punctual and has a great customer…read moreservice. I had my carpet done recently by Clean Rite and my house is now spotless. The clean that he did , he takes his time to make the carpet looks super duper clean and he is on time for his scheduling. Would recommend again.

Had a great experience with Clean Rite Steam Cleaning recently. Ben was extremely responsive, and…read moreafter a brief phone conversation gave me a rough estimate for the job I needed done. He managed to come out on short notice to provide a more exact quote, and so I booked him. Ben helpfully provided text updates of when he would arrive, and that he was on his way, and was quite prompt. We were very satisfied with the cleaning job - he serviced all the carpeted areas of the house, which probably amounted to 3000sq ft and 3 sets of stairs (and for context, we had a very fluffy dog who shed a great deal). Ben and his assistant were very thorough, moving furniture whenever possible, and putting them back with some plastic protection for wooden furniture legs. For one recliner he also lifted it up onto styrofoam blocks in order to allow the carpet underneath to dry. The carpets looked fantastic afterwards, and we were very happy with the job.