Dear Event Coordinators & Manager,
I just attended a baby shower for my nephew that held at your Sobro Event Hall located 2635 Third Avenue. This baby shower was held today Sunday May 20th, 2018. I'm writing to tell you about the ABSOLUTELY TERRIBLE service we received from your staff member."Dee" (African American Female) She was so disrespectful, rude & unprofessional. She was NASTY to everyone she came in contact with. People referred to her as "the crazy lady".
She was serving food from the back kitchen and when family members of the host stepped in to help because a long line was forming she became extremely aggressive and rude. She even shoved someone that was helping to serve the food. When she was asked for anything she had a terrible attitude. Nearing the end of the party she was asked for toilet paper she said she already put out 4 rolls. We had to use toilet tissue that was for the party games. While we were all trying to clean up and vacate, she slammed the food on the bar numerous times and refused to give a serving spoon so we could get rid of the remaining food.
From start to finish, she was unbelievably NASTY to the guests and unprofessional. This is my first time visiting your establishment and I was completely dissatisfied & disgusted with the conduct of your staff member "Dee". If this is how she normally treats clients she is making your business look really bad. She needs to be properly trained on how to deal with your clients and those who rent out the space. People spend their money in your establishment and do not deserve to be treated in such a way. She needs to be trained on how to deal with customers, clients, the public. Her attitude is inexcusable and highly unprofessional.
Unhappy With the Service Provided,
Ms Tna read more