Went to the casino only, stayed at a different hotel. Played slots, went to a bar and watched some football. The bar had great food and drinks. Great entertainment. Had a great time! We will be back! 5 Stars! read more

It was beautiful. We stayed at the resort. For a three day conference. Unfortunately the huge driveway and entrance was under construction. It was her first time there so we didn't know our way around. My wife had a conference her Business was putting on and so we brought a lot of things with us. We had to decorate a suite for over 30 visitors staying with us. The house cleaning staff was perfection. They made us feel very welcome. They were kind. They went out of their way to be sure to ask if we needed anything at all. That was great service. Rooms were comfortable and clean. But I don't think they were worth $350. Especially with the construction happening. It felt like we were losing a bit of the experience. Even the gift shop was closed. It was interesting to me because we are coming to see Rod Stewart in September. It was a preview to us and how things might be. I understand construction can take time and it's necessary. But nobody should pay a premium and get half of the experience. The casino was beautiful, but confusing. And confusing is not a good way to gamble your money. read more

if you like to spend over $200 for a room and wait in line multiple times like cattle, this is the place for you! Ridiculous check in system. They could learn a lot from Firekeepers. a much better experience read more

I kept WINNING! I had recently gamed in Reno but couldn't win worth a darn. I tripled at Soaring Eagles Casino. Of course, then I didn't know how to stop so I ended up losing, but it was really fun because all the games were very, very animated and really fun and a lot of of them. Just don't think you will get free drinks like you do in Nevada because I asked for a house type drink but decided to ask how much $$. $8. read more

Soaring Eagle Casino & Resort - Cool entry sign - Casinos Near Me - Mount Pleasant, Michigan

I don't know what Michigan has to offer in the way of Casinos, but this resort in the middle of nowhere (to me, anyway) did the job well. They had plenty of parking, but wished they had better signage for Hotel Check In (it's on the right of the main entrance) The guest rooms weren't overly nice, but they had lots of buttons for the lights and shades which made it easy to turn everything on or off in the room. The bathroom even had a heat lamp which would be great for a cool visit. The pillows were some of the best hotel pillows I've had. I even slept with my hands between two of them! The casino was a good size with lots of slots, video poker and table games. They even had my favorite, Let it Ride. Although I didn't win, it was fun to play again as it seems to have just died out. The dealer was super friendly and talkative too, and not in an annoying way. Food options were good with nice options as well as a food court, sports bar, and coffee shop. It was enough where you didn't need to leave for a few days. I was there for a conference and the staff and food/drinks they offered were on the better side of average. While I wouldn't go out of my way to go here (i.e. a 2 hour drive from GRR airport), if I was in the area, or 30-40 mins away, I'd stop in again. read more

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We were staying nearby and went to see the casino. It was way too noisy. So loud in the main casino room we couldn't think. We had to leave. I understand that for many people the noise adds to the "excitement ", but for those of us who live in a very quiet remote area it was very uncomfortable and disorienting for my wife. read more

Anthony is the worst dealer known to man. Not only is he nonverbal, he almost gets excited to see you lose. He once also made a snarky remark at me when I did not tip him. There's no expectation for me to tip, especially when you say absolutely nothing during my time at the table. Caleb on the other hand, is the best dealer at this casino. He's super cool, super friendly, and always trying to help you. Anthony and Caleb are like yin and yang. Hopefully this message doesn't fall to deaf ears. Anthony needs to be taught how to be friendlier. read more

Love going to the concerts and just enjoying time with family. Drinks are nice priced. read more

Soaring Eagle Casino & Resort - 3 tequila sunrise & a draft modello :) - Casinos Near Me - Mount Pleasant, Michigan

*REVIEW OF FOOD AND CONCERT VENUE* We came here for a Smashmouth, Gavin DeGraw, Matchbox 20 concert. From the beginning, it was a rough start but at least the concert was mostly okay, for the two bands we saw. Parking directions were ridiculous. We were pointed to a lot for the concert venue that was closed (there was a long line of people so it wasn't just us). So we had to park in the general parking lot with casino goers. It was a NIGHTMARE to leave. Over an hour of not moving after the concert ended. It was about 5pm when we got into the casino so we figured that we had enough time to eat. The tickets said 630pm which usually means when the doors open. WRONG! The concert started at 530pm apparently so we missed Smashmouth entirely. Soaring Eagle had nothing to say about it and the ticket vendor we purchased these from said that we needed evidence of the concert starting at a different time, which we had none. So essentially, we were ripped off by not seeing one of the bands. Again, not the only one. The food in the casino that we had (Bonanno's Pizza and Chicken Guy!) we pitiful too. At the pizza place, I got a calzone. Most of it was bread and after they "heated" it up in the oven, it wasn't even warm and because I touched it, they wouldn't throw it back in the oven. Also was overcharged for the marinara that was suppose to come with it. Chicken at Chicken Guy! was pretty below average. Barely any breading on the chicken and waited for 30 minutes for the order. Soggy fries too. Our seats for the concert were in the grandstand section. Sadly it rained at the beginning which was out of anyone's control, but after it let up the rest of the concert was really nice. Great sound and lights. Need more security walking around though, a lot of people very intoxicated and needed to be removed. For how flashy this Casino/Resort looked online, I was not impressed. Also, barely any cell coverage in the casino with Verizon. Concert venue, nothing at all. Seems like a safety issue to me. read more

Casino day trip was fun. "Player's Card" was easy to get at customer service counter and comes with a $10 free play bonus on certain slot machines. Get the player's card before gambling to rack up your points and get comps for restaurants or future stays at the resort. Some of the video poker machines did not accept the Players card and some had sticky or hard to press buttons. Overall nice experience. Pretty interior design. Confusing walking through the casino, difficult to figure out where you are. Lots of security staff roam around. No smoking allowed inside. read more

Soaring Eagle Casino & Resort - Interior - Casinos Near Me - Mount Pleasant, Michigan

We went to Soaring Eagle for our anniversary and were greeted by Gracie, at hotel front desk. She was extremely pleasant. We loved our room w/fireplace & enjoyed the automatic curtains and the shower heads (4) were relaxing. How is this hotel rated so low. P.S. The crew at craps table were all fun)$$ read more

Really nice rooms! We like the whole experience at Soaring Eagle. Pool is great and the outdoor hot tub is great in the winter.

If you're looking for a nice resort to unwind for the weekend or get into the casinos, then this is a place for you to try. They changed the soaring Eagle restaurant to a Ruth Chris restaurant which will be opening up in a few weeks. There's also a water park right off the exit before you arrive to the casino. Great place for a family weekend. It's about a 2 1/2 hour drive from metro airport, but worth the drive! read more

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I am never going back to that casino,I'm not looking for big huge jackpots, but please let me win something!! Anyone notice that next month all of their drawings and giveaways are for,"freeplay only",no cash,no cars,like the other casinos,just freeplay,what does that tell you? I've heard from other people saying the same thing,they don't pay out,and if you don't think they can control that,we'll than,you're an idiot.​ read more

Had an awesome time this weekend at the Bush concert Saturday night. The Soaring Eagle Casino has a very nice indoor venue, The Casino has all the bells and whistles to keep you interested for hours. Thank you for the great weekend. read more

This is mainly a review for the food court. Not recommended. Heard about someone getting sick after eating there. The casino was ok.

The restaurant has a prime rib special in December. Did they tell you you needed reservations .NO!!! That put it in the access card monthly booklet. Did they say call for reservation. NO!! The resort continues to pull these pranks on customers BE Careful!!! read more

Well for starters the staff in the food and beverage are very rude when I asked for another drink the waitres sighed and was liek do you really need another and when I asked to speak to the supervisor the supervisor wouldn't even listen to what i had to say and just said i know my employees and they wouldnt do that wouldnt even take in account of my side of the story she said if we dont like then leave lisa snyder is very unprofessional that I have ever encountered with I dont even know how she is a supervisor me and my friends definitely will not going back there we will take our business somewhere else and get treated alot better than we were read more

I went with a friend, it was pretty fun except for the fact we all were feeling unwell after staying in the water park.

Disappointing playing fast cash dragons for a long time and u see the big money balls but never hit no matter what the amount is played. I played 7.50 and only 5.00, 10 and 15 dollar balls falls so rigged and not cool. I just stopped going pay out iare not good for the money u put in. I realized it's gambling but what we should realize it's a scam for the rich read more

Soaring Eagle Casino & Resort looks nice from the outside and is well-maintained. Our check-in experience with Sara was prompt and friendly. Our room was modern, nice, clean, and also very expensive (Saturday night). We had a mini fridge and room safe included in the room amenities. The casino & resort itself is well-maintained and very nice. The casino floor has a large selection of slots and table games. We are slot players and personally, the machines were paying out enough for me to keep playing, which is all I really strive for. My husband wasn't having much luck in that department. There were staff going around the casino and taking drink orders or had a cart full of beer you could buy. They also had available free soda fountains, water, and coffee that were easily accessible. Soaring Eagle also has a selection of onsite restaurant/food options. We ate at Ascend Sports Bar and Lounge which unfortunately was not good. The atmosphere is great and the service is good enough, but the food is not good freezer food. We had pickle fries which were decent bc they are fried pickles but you don't get many for the price. We also both had burgers/fries which were frozen patties and they tasted like it. The food definitely looks WAY better than it actually tastes. I cannot attest to food at any of the other restaurants. Overall, we had a good time at Soaring Eagle Casino & Resort. We stayed here on a road trip and if we were in the area I would stop here again, however, I wouldn't make a special trip just to go here. read more

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payouts are terrible! i spent $75 betting $1.50 a spin and only got $0.80 in return for all the spins combined this place has gone way down bonuses are very small and no one cares about you or how much money you spend it feels more like being robbed, than any kind of entertainment "luck of the machine" standard answer as to why you don't win anything god forbid that the program is set to take 99% of the money, or it's attached to 20 other machines and only one is actually good! read more

I always enjoy myself at the Soaring Eagle Casino! Whether gambling in the main casino, playing bingo at the bingo hall across from the casino, or enjoying a nice so service, I've never been disappointed! I've been several times throughout the years, more recently a few weeks ago to play bingo, and I plan to go this month to play bingo again, that's how enjoyable my experience was! I also enjoyed my experience at the casino buffet, and plan to return to the buffet this month. I haven't tried any of the other restaurants at the casino, but I'm open to trying. It's been years since I've stayed in the casino rooms, so I can't speak to how the rooms are now. The Soaring Eagle Casino is nice for a little get away to have fun! And there are so many different options to choose from. I do look forward to attending a concert or performance at the casino soon! read more

Stopped here on our way up to northern Michigan for a ski weekend. The facility itself is very clean and a lot of options for games to play. It's smoke free which is also nice. Was hoping to eat at Ruth Chris but it wasn't open for lunch. A fairly large facility with capabilities for concerts and shows. Wish I would've been a winner but overall a good casino! read more

Great facility, poker room with food and drinks provided, table games, free coffee and soda, multiple food vendors. Modern, spacious, enjoyable. read more

What a wonderful place! Numerous places to eat, casino, swimming and the absolute friendliest staff you'll ever meet! Every single person was smiling and helpful! And, it sounds silly, but we loved the rooms with all of the automations and technology. It's not only fun but just makes you feel like you are at a super nice resort! We are from KY and will definitely be back again. read more

This was First time at this casino. It's about an hour and a half 2-hour drive from our house. The casino had a lot of parking available, well covered and open. They do offer valet interested but there is a cost. I really enjoyed the Indian decor and all the eagles. Very tastefully done and classy. The Lobby was bright and we were welcomed when we entered. Big fireplace and seating area. Everything was well marked with directions on where to go. Check-In was quick. We did have to pay an extra $100 because it was a concert weekend so the room was around $400 for two queen beds with a view. Our room was on the third floor. There are a total of seven floors. We were close to the elevator but far enough away that we didn't hear them. Our room was bright, clean and well lit except for the bathroom. There was dust on the lighting and it smelled like urine. Our bedding and main room were clean and smelled fine so that was strange about the bathroom. There were many lighting and features that were new to me. For example We turned on a do not disturb from inside the room and it illuminated a red light outside the hallway so the stuff wouldn't interrupt us. Also the bathroom mirror was a night light that would turn on whenever you'd go into the bathroom and we took a shower. The center portion would not fog up. That was cool. Our room overlooked the pool and fountain. There was a wedding, a prom and our concert all in one day. It was a beautiful sunny, windy day, and all the tulips were in bloom so we had plenty to watch and entertain ourselves. The pool opened at 7am-11pm. We did not play in the pool this trip but definitely on the agenda for next time. We did a walk through the casino. Cameras everywhere! Wall to wall slot machines, gambling tables and people everywhere. This place was packed. I did enjoy that they provided free coffee and soda pop machines for patrons. Security staff everywhere and smiles on the faces of customers and staff. Very delightful! We will be back. read more

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Came here for a Father's Day fun day. Met my soon-to-be dad/mom in law half way here. All games were interesting, some with way better odds than others. My fiancé and I had great luck on two different kinds of games. Sure we only really gained what we lost again and again but by the end we did end up leaving with an extra $50. Staff is present and around to help with any issues or concerns. The tables were pretty busy, they had a waitlist, which is probably normal. We went to ascend to eat, and the food was good. Portions are smaller than expected but prices are fair so I can't complain. I'm not a huge casino person and yet I had a blast here. Was a lot more chaotic here than when I've been to MGM. I just think the flow is lackluster here. People sit with their chairs out and don't leave a lot of walking space between games (with exceptions of the middle and outer pathways that are wider). Overall had a great time and will likely be back read more

Just stayed at Soaring Eagle Resort Casino. The staff there is super friendly and want you to enjoy your stay. Our room was very nice and very clean. We had a smaller room with 2 queen beds and there was ample room. Even impressed with the lighting options in the room. Numerous USB plugs to charge your electronics. Had fun gambling, good selection of Slots and they seem to pay out. We ate at "Ascend Sportsbook Lounge" I had 1/2 slab baby back ribs, very tender and a very large portion, taste was excellent. For Breakfast we ate at "Siniikaung Bistro" this also was very good. Pricing is very reasonable. Look forward to staying there again, they have a great "Gas & Gamble" package that gives you $50.00 for gambling each person, $25.00 Food credit for each person and a $50.00 gas gift card per room. read more

We come here 3-5 per month. I know people come here to spend money. Do NOT hate on what I am saying. Use it to your advantage or not. First and Foremost, I like the hotel, the employees and the environment. That would be a 5star. The review is based on if you are a drinker and a food eater!! Beer on the "outside bars" Draft..4.25 BudL 16 oz x 4= 17.00$ and 64oz Bottle...3.25 BusL 12 oz x 4= 13.00$ and 48oz Plus a $1 tip according the the bartender without consent. This is minus tip which you have to "tip out" after every drink. Even if you sit at the bar and drink for 100 hrs, you are still priced out after every order. I asked at 2 of the 3 gaming floor bars. If you go to the restaurant bar, you can have a "tab". If you do not tell them a "specific" tip, they charge you $1. At least that was my experience from Bar 3. So let's say you get forced into the "1$" tip, those shitty Bud Lights cost you $21. Why I say "forced into" is because it happened to me without my consent. Bartender said, "you want to leave a tip?. Yes!" When the bill came, I asked "did I leave a tip?" They said, "yes"!. I added a $1 for your beer. If they charged you $3.25 "for bottled Bush Light, with let's say a "$1" tip, costing you $17. Which is high for the "$13" bill! 25% I believe. Is it acceptable? I am not mad at the bar service for trying to take there money. I was a bartender and I have family members that are bar/serves. Just a heads up for people that plan to drink at the bars inside the casino. Should a bartender that serves someone at the bar be given a large tip when all they do for this "specific" transaction, turn, grab, turn and give, then ask for the bill?!! If you think that you deserve to be served a 4.25$ 16oz Bud Light draft, then you are better than me!! Please invite me to your next cookout. Everyone will say, "then do not drink at the cadino". I am good with that but that means you like being screwed for service and product. Best wishes!!! Example against the draft/bottle beer. A "dirty Shirley" cost $3.50. Sprite/other, Vodka and cherry juice. Food The new food court is "INSANELY" over priced and not worth it. The subs that were originally served were better. The pizza that is sold by "Slices" is a better value. A Jersey Mikes on the way into the casino is a better spend. A delivery of Dominos from the 6.99$ menu is a better spend. No discount at Ikes if you are a veteran. Bottom line, I would only drink from the restaurant bar!!! You decide!! read more

After 32 years of going there and never winning a hand pay there in those 32 years.adter today I'll never go back again,I went through 350.00 in less then 10 min.and day before over 500 in about 30 min.that place is a joke you can't even play for awhile this is ridiculous.gaming board should shut them down for not paying out the percentage of what there bringing in.anyone who goes there is just throwing your money away go up north at least they pay screw the soaring eagle instead of them screwing us every time we go there Worst casino ever,for real!!! read more

Very friendly, personable staff. Good food, beautiful rooms, a lot of extras besides gambling. And of course it always helps when you win!

Worst stay ever, and they didn't even care to acknowledge my existence when I complained. The casino has been declining in service for years but this is the first time we have ever had difficulty with the hotel. We were kept awake from staff having an impromptu get together directly infront of our door. When we ask them to quiet down or move, since it was 1am, we were told they were handling a situation. The situation lasted three more hours and didn't require they do anything but share stories and jokes at the loudest possible volume. When we could take no more and left at 430am, customer service was cold and uncaring. read more

Updating from previous review. Have to give credit where credit is due. Theyve started a room renovation and remodel project and the new rooms are fantastic! Classy, trendy, up to date style with neat features like automatic curtains, and refrigerator and microwaves in all the rooms. Due to covid they only have 2 restaurants open and no room service, unfortunately. But there are plenty of other restaurants around town that deliver or to try as well. Temp checks upon arrival and masks required. read more

Soaring Eagle Casino & Resort - Casinos Near Me - Mount Pleasant, Michigan

small, crowded on weekends, redwood tapper ok, lines are long, Tight on the slots , bad beat is interesting on the tables

Property deserves a 5 star. Love the room renovations post Covid. Friendly staff and very clean! Shout out to casino floor staff for your help locating the machines my 90 year old mother needing help locating :Wheel of Fortune and Wicked Wheel to name a few of her favs. Initially I would have given a 1 star for the food, now 3stars! WOW Great ribs and wings! Looking forward to Ruth's Chris Steakhouse opening where Elizabeth's used to be! Maybe you have something on the back burner for the rest of the offered restaurants! ;) Love the little grill in the bingo area! Great burgers. Yet to try the Prime Rib Sand again. Part of past review: To tell you the truth we eat outside from your property. The food is just not that good. We don't even use all of our food comps because the food is just lacking. I find the buffet to be one of the poorest in comparison to other casinos. The price is way too high for what is present. I have to say that many people I have spoken with share the same thoughts. OH .....YOU HAVE RUINED THE BEST THING YOU EVER HAD, THE PRIME RIB SANDWICH. It is dry, over manipulated to becoming a pasty almost pudy form of a meat spread. Sometimes it resembles jerky that had been shredded then an attempt made to rehydrate in a small amount of bbq sauce. Forget trying it with no bbq sauce. I have tried every restaurant on the property. Let's not discuss the steaks! The desert available for purchase are small and lack the flavor present in the days if old. Hollywood Casino has the best food!!!! Just saying. read more

I'm updating my review. I would still appreciate more free spins and more winning pots, but there is more to this report on than just the gaming. The restaurants are wonderful. Great service at Legends (try the spinach and Swiss omelette). The Assent is terrific. Try the fish grinder. Generous portions/great drinks. Great service. Do not leave this resort without heading to the Salon and Spa for a facial and a massage! I was pleasantly surprised by both this weekend. Beautiful facility, excellent/attentive service...best facial and massage I have ever had. Ask for Dottie and Collette. I can't say enough about the wonderful, professional, knowledgeable service. It will change your life' read more

The two times I've been to this casino I've won money. They have a really good rewards program and give free money and food away. It's clean and well taken care of much better than the Detroit casinos. I highly recommend coming here. It's very nice. You will enjoy your time here read more

I found finger nail clippings in my sandwich from Ikes in food district. Employee who made is named Brendan. Disgusting. read more

Slots are tight. People losing money are everywhere. The staff treats you like dirt unless you are a high roller. I witnessed a woman harrassed by staff and security because someone else left a small ticket in the machine she put hers in to play without realizing the ticket was there. She was threatened and staff made a spectacle of the woman and demanded "restitution" from her. She did not have the money to pay the small amount so they called the police on her like some common criminal. They would not even let her make arrangements to pay it, instead claimed she "refused to pay". I will never go there again, they are thugs and will sell anyone already drunk more alcohol with no concern for them driving and hurting someone. How do they get away with this? read more