I dropped off my Labradoodle and Maltese this week for a grooming. It was our first time at Tails…read moreand Tangles and I must say I'm very impressed. Both dogs were done in the timeframe that was committed and they were both happy dogs when I picked up. Ashley, the groomer brought my boys out with an update on their experience which I appreciated. Both smelled great and we're sporting a new bandanna. I was most moved by a follow-up call on the next day from Ashley. She wanted to check in and see how the boys were doing. She also was concerned with my Maltese because he has allergies. I appreciate Ashley and the warm welcome to Tails and Tangles. Our next grooming appointment is already scheduled.

My two cats love coming here! I have been going to rails & tangles since they opened. I have…read morebrought my cats to other groomers in the past and they seemed almost terrified when I picked them up. The girls here truly love animals and it shows. They know my cats by name and truly seem excited to see them when I call to book an appointment. They do a really great job washing, trimming nails and doing the "lion" cut on my fluffy fat cat that constantly gets knots. I recommend them anytime anyone needs a groomer. I'll try to post some before/after pics soon.

She does a great job on my little tough guy. Always ready when promised. In the past we seemed to…read morehave a problem cutting his nails . She does it with no problems

This place is so good especially the owner. She got me in last minute and in holiday season too!…read more Made my guy Kingston look just the way I wanted and more!

We just picked up Julia, our Labradoodle after her grooming. She looks & smells amazing. We've…read morebeen going to Claws and Paws Pet Salon for years. Jenn always does a great job. We've never been disappointed. I highly recommend Claws and Paws Pet Salon.

Xena had her first appointment with Erin Jacobs. When I tell you that Erin has the patience of a…read moresaint, mean it! I know Xena can get touchy with brushing and nail trims. Erin was patient with her and she looks beautiful! I knew she would!!! I used to groom her myself(I was by taught by another groomer) but after a failed spinal fusion surgery it became to difficult for me and it took hours. So after lots and lots of research, I decided to go ahead and book with Erin. I know people might think I'm nuts driving 30mins for a dog groomer but I will tell you it was well worth the trip. The salon is very clean. Dogs get a cute little room to wait for their mommy/daddy to pick them up. Check in was very quick and I was called 10 minutes before she was completed. I will be returning to Claws and Paws for Xena's next groom.

The absolute best in Western Mass! After having bad experiences back to back with our previous…read moregroomer, it's safe to say The Paw Spaw absolutely cares about their clients. Sammy specifically is amazing and such a sweetheart. She knows her stuff & her recommendations from our 1st appointment jump started an amazing cut for my puppy. His coat grows in beautifully now! Benji has never been so happy leaving the groomers! 100% recommend!!!

Awesome first trim for my puppy. Staff was amazing and welcoming and my puppy had a great time! See…read moreyou all next month!

This business was listed as a mobile dog groomer of which I sent a message on but received no…read moreresponse. At least a response would help to know whether a Mobil groomer (as listed), and or if available. I received no response.

HudroDog is a wonderful service to do the grooming of your loving doggie. They are professional,…read morefriendly, affordable, and they do a great job.

This is such a wonderful gem of a pet store in Springfield. They sell high quality pet food at a…read moregreat price point and we can usually get a grooming appointment within the week. Recently Becca groomed our dog and she did a wonderful job. We will be coming back to her for future grooming services! I try to frequent this store more than the big chains because it really seems like they care for their customers, their animals and employees. I highly recommend the Springfield location!

great customer service! After our local pet store closed Pet Supplies was only place I could find…read moreWeruva dog food. Pet Supplies has sales often and earning points on purchases also helps you save. Employees are helpful and knowledgeable. They don't always have the brand i need well stocked. You can call ahead and they will check inventory and hold for you. Overall good experience!

This grooming salon really goes above and beyond to make sure you are happy! It's nice to see such…read moresincere customer service!!

This used to be the best place. I don't know what happened. My dog was there for 4+ hours. They…read moreasked me multiple times what I wanted, and finally had to show a picture, even though she has been going there for years. No one called me back when I checked for a status. Then was told 20 more minutes. Went there, and she wasn't close to done! Her cut looks like I did it myself. Never again. I was told there was a delay because lots of dogs were "pooping and peeing." Seriously?? That's why it took 4 hours to groom a 12 lb dog??

We recently moved to town and I was so nervous looking for a new groomer. I went completely off…read morereviews from yelp and Google and am so thankful I did! Dominic did an absolutely amazing job on our little havapoo and he text me 15 min prior to being done so I had time to drive back. Our previous groomer said she always needed a second person to help hold her because she doesn't like her nails being clipped but Dominic was able to do it on his own. She smells great and looks so cute!! We will definitely be back and I'm so grateful to have found our new groomer!! He is the best!

Pet AGree Is AMAZING! Dominic was the kindest soul with my 1 year Cooper! I walked in to pick him…read moreup and Dominic was whispering to him. So Sweet!! In all my 16 years of pet groomers Dominic is by far the best ever!! His attention to detail speaks measures, and his kindness to me as a dog Mom filled with anxiety in dropping him off was calming at best. Pet agree will be my forever place from now on. A great groomimg place nestled in my own back yard of Agawam. Thanks again Dominic JOB WELL DONE to my, ball of friendliness Cooper! THANK YOU

My mom has a Yorkie and I like to get him groomed when I'm in town and this is where I always bring…read morehim. This particular Petco location came highly recommended by his vet who said that they do a good job at this location, and I have to say she was totally right. I can't speak to other Petco locations and since I already know what I'm going to get here I don't need to bring him anywhere else.

First time dog owner Went to Vetco…read moreWas told heartworm Script would be emailed Never got it Called them and they said they'd email it. They sent a text with a link.. Didn't print the script fast enough Link disappeared Now o havta call back again Wtf!!!!!!!

they always keep my 105 lb pup looking great and his fur and nails under control. easy to get an…read moreappointment within a few days. nice people!

My dog came back with razor burns. He was also in a lot of pain. Unacceptable and disappointing.read more