I had a nice experience when I went. It is small however it was clean & the clerk was polite. I think the price was reasonable for the larger washers. read more

This place was a life saver! My husband and I just bought a house down the street and out washer and dryer is on backorder and wont be delivered for a month! After driving across the country with 2 pets we were in desperate need to do a few loads. Upon entering, we were immediately greeted "Good Morning", by a kind woman. She even gave us recommendations on which machines to use and how to get the best bang for our buck! Also, there is PLENTY of signage all over the place giving you the Do's and Don'ts (I really appreciate that). FYI last load in washers by 7:30PM. I would recommend this place to anyone. read more

Soap Opera Laundry & Dry Cleaners - Larger washers for blankets, comforters, quilts, rugs and ALL heavy loads. Love it! - Laundry Services Near Me - Crestview, Florida

Very clean. Staff are super nice. The machinees are top of the line. I will recommend this place.

I come in this place twice a week. I usually love the people here but today I decided never to use this laundry service again. Utterly rude woman working racist as well as disrespectful. I wont be using there services any more. read more

Soap Opera Laundry & Dry Cleaners - Laundry Services Near Me - Crestview, Florida

We came here to wash our clothes after Hurricane Michael and we were pleasantly surprised! After reading the reviews of this place on yelp we were coming in expecting not so friendly workers but that is not the case. The female employee at the front was very nice, said hello when we came in, was cleaning the machines and checking the dispensers to make sure there was product in them and she even lended us some lysol spray to help with the mold in our suitcase. She also seemed to know other customers by name which I thought was sweet. We had no wait on washers or dryers. Also there are plenty of signs posted in the building that say last wash load at 730 and last dry load at 8 pm. Edit: While I was folding my clothes a different worker that I hadn't seen yet (blonde woman) came up to me and was mad at me for eating a snack. I dont understand how I couldn't eat my snack when they have vending machines lol. read more

Can't say this is beat place to go for customer service when to "try" to speak to lady behind the counter, but the place is clean. Very small with limited washers and dryers depending upon the time of time you go there. Hardly any place for a person to sit inside and wait for their clothes to finish washing and drying. Bathroom door was locked and you needed to request a key after hearing about how the restroom is abused. Hours were not the greatest for some of us going off to work and wanted to get everything done early morning instead of late evening, but all in all I would not recommend it unless it really is must for you to do your laundry there. read more

Drove 12 miles to the Laundromat. Google says closes at 9. Arrived at 745. Lady proceeds to tell me that it's to late. I said i have 3 jeans 2 shorts and socks. One load at that. She says cut off is 730 and She has already started cleaning the washers. I tell her you advertise til 9. She says the sign next to the door is all she needs. I have not been to a laundromat in 34 years. Washer died new one was two days out. Will never recommend this place and will advise Google of the shut off discrepancy. read more

A Real Soap Opera Nightmare! -- I chose this cleaners/laundromat for location and convenience (2 mins from my house). This was my second time using this particular cleaners. I dropped off a queen size comforter early in the morning. I asked if the price was still $20 and "Renee" said yes. I told her that I would pick up the comforter in the evening. Fast forward-- I enter the cleaners approximately 6:30pm. I see two women sitting near the window conversing with each other. I turned my attention towards them because the conversation appeared tense and called attention to them. One older woman arose and asked if she could help me. I told her I was there to pick up my comforter, she asked the name and I told her. She grabs it down, and it looks and smells beautiful, she says, "$25 dollars." I indicated that a woman earlier in the morning had quoted me $20. It was obviously that the ticket had been modified. At this point, things go down hill. She says, "What woman?" I said a brown haired woman quoted me that price. I asked how many people worked there she said three people. I said well the woman was here this morning and quoted me $20. I told her I specifically asked. "Patricia" says, "I don't know what she quoted you..." as if I was lying. She also said she "wasn't gonna pay $5" for me. I asked if she could get "Renee" on the phone to which she replied, "No, I'm not calling her for you." When I asked why, it was because she was having "personal family medical" issues. She kept using hand motions and saying, "I'm not gonna argue with you!" "Patricia" told me to pay or leave and threatened to "call the law," to which I replied, "please do." I actually started to call dispatch myself, but then "Patricia" miraculously got "Renee" on the phone (which she tossed on the comforter at me) who confirmed that she did indeed misquote me. The ticket was altered without any notification. "Renee" apologized, and said she "forgot" about the increase and out of habit told me "yes." She mentioned the increase was due to an increase in their own power and electricity bills. While I understood, the verbal agreement had been made and I was not notified of any change prior to picking up my comforter. She honored it, but the damage was done. I don't know what the third woman's name is. She kept chiming in during my unpleasant conversation with "Patricia." I walked to a nearby store to get cash for my comforter, and returned to see her standing outside with her phone. She appeared to be taking pictures. I put the money on the counter and grabbed my comforter and "Patricia" said in a snide tone, "Have a good day," while she was conversing on the phone (presumably with "Renee" due to the context of words) about how she, "just couldn't get her to leave, and she was sorry." The comforter was beautifully done. I will never return, "Patricia" made this experience so unpleasant and awful, that I would rather drive 30 minutes to drop my comforter off than deal with her. Professionalism went out the window and she got real backwoodsy on me real quick. I was respectful, until she started to get rude and then my tone changed. read more

Clean Laundromat and there was no wait for washer and dryer on a Friday night. I will be back next Friday. read more

Soap Opera Laundry & Dry Cleaners - Its a washer! - Laundry Services Near Me - Crestview, Florida

Not open on Mondays...not to reflect on owner. My first time to try location and it was not open

With all this rain and having my granddaughter staying with me, I had to run by this laundry mat and use what little change I had to dry them the best I could. As they finished at 9:40, I was just putting the ones I didn't want wrinkled straight to fold at home and throwing the rest in my basket. The lady knew I was having a hard time with my granddaughter but still told me 4-5 times back to back I needed to hurry so she could mop and I couldn't fold them. Answering each time, I'm hurrying lady, I'm hurrying. She was very disrespectful and rude. Even though she could tell I have arthritis real bad in my hands, was rushing plus my granddaughter acting out. Probably because this lady was talking hateful to her granny. Some way to treat a customer, don't you think?? Taking my business some where else!!!! read more

The service here sucks there only 1 lady here that's nice to the customers other one is very rude I would never bring my clothes here again to will not spend money rather wait in line then come here. read more

Let me save you some time. Do not go to this place. TAKE YOUR BUSINESS SOMEWHERE ELSE. Before you read this you should know that I have been to multiple laundromats in different states in CONUS, Europe and South America and I have never had such an unpleasant experience anywhere. The blonde lady at the front desk appeared to be in a bad mood and wasn't pleasant at all. The washing machines were dirty and massively filled with gunk in between the washing machine glass and the rubber. When our first load was completed the clothe came out with a bunch of dog hair. We ran that clothe through another machine to get rid of all the dog hair that was in it. We still ended with some hair. Prices are okay. The dryers are also not the cleanest. Overall a crappy experience. But wait there's more! We are a family of three. My daughter is three years old and while we were in there they had the brilliant idea of applying pesticide with a store full of customers. Luckily we were folding clothes during that time so as soon as we saw the man applying the pesticide we left the store. Soap opera owners. If you read this, use some GD common sense and apply pesticide during non customer hours. That's how you loose business. Also clean your dirty washing/drying appliances. PS: I was so upset I created this YELP account to post this review. read more

Always clean and have never had to wait for an empty washer. I can wash 3-4 loads at the same time. It's great!

Called in an emergency bind when I needed a shirt pressed. They proceeded to lecture me on being prepared and thinking ahead. That is not what I would consider quality customer service. The customer is always right. read more