I made an appnt for 2pm. I called 12 minutes before the apont and explained I was stuck in traffic…read moredue to a car accident and would be a little late (5-10). When I got there at 6 minutes passed I was told I could not have the appnt because it would cause the appnt after to be late as well. Ok, I scheduled another appnt at 330, came early at 319 and sat until 346 before anyone was able was to start the appnt. If you are going to be strict about times with your customers, be respectful when you can't fulfill your responsibilities of time and equity. Moral of story: The manager is rude (seeks feedback and then defends her customer abuse. This explains why their aestheticians keep leaving all the time). Called for feedback and then offered nothing in return other than a "we can be late but you can't" explanation. Not returning. Third bad experience here and I'm done. Buyer be wary. They are NOT nice to customers or understanding. Aestheticians are great but managers, not so much.

Been getting sugared for about a year now. But I needed a last minute appointment and this popped…read moreup my search. They had a really good deal- 50% off a service & 10% Yelp check in. I got a Brazilian and under arms. They use cold sugar when waxing. I've had it both ways- warm and cold. So I didn't mind. TIP: IF YOU KNOW YOU'LL BE LATE, call! They are super strict about the 5 minute grace period. (Yes- 5 minutes). They front desk person was telling me how she was just about to cancel me as I walked in at 10:46. My appointment was 10:40. But because it was my first time, "you get a pass." This is one star off just because 5 minutes is a little intense. I wouldn't mind a 15 min? But 5 min? Esp when parking is either street or a 2 min walk from a parking lot. Vanessa was the tech that worked with me. She was really nice. Talked stories to make you feel comfortable. Told you breathing exercises and stuff. She had a decent amount of pressure. Took note of pressure points and sensitive areas. One thing I didn't like- was not being able to have the option to "check" till the very end. When I was done, I took a look in the mirror, and noticed sparse hairs that didn't get picked up from the sugar. But I couldn't do anything about it since we were done. When I got home to wash up, I felt pain on my skin. And that's usually normal for me because I have sensitive skin. But it's been a day- and still felt pain. Which is new. Noticed I had cuts. Like my skin was pulled off. And this is missed during a wax because waxing is already painful. This is the first time ever that my skin got pulled off during a sugar wax experience. The last time this happened was when I had hard wax... Overall- this is an alright place to check out if you want to try sugaring.

I scheduled eyebrow waxing, dye and lash dye with Nancy. She was on time and very kind. She was…read moreextremely gentle and very meticulous- her products smelled good and the waxing was done very carefully and with very little pain. I really like the end product and will be back!

So grateful to have found Nancy! She's so professional, thorough, and after several bad experiences…read morewith inexperienced aestheticians she really turned things around for me. She made me feel totally comfortable and I'm so happy with the customized Brazilian wax I received.

I have been going to Marissa for 9 years now and she is absolute perfection. I have left every time…read morewith my brows even more perfect than I thought they could be. She is sweet and makes you feel so comfortable. Unfortunately I am moving out of state soon and I'm going to miss her terribly.

Fabulous experience here. I've been twice to have my brows waxed and shaped, and MJ has always…read moredone an amazing job. I have gone to other places in the past that are part of larger chains (that shall remain nameless) and my experience has been "less than stellar" to say the least. I now only trust MJ. Yes, you have to book her out several weeks in advance. But that should tell you something right there. And trust me, she's worth it.

I recently got the wrinkle release peptides and Apple-C & resveratrol serum and I love it. I'm…read morenearly 55 years old and the combination makes my skin feel hydrated and silky smooth. It's the perfect foundation before I put my make-up on. I've been using it for over a month now (twice a day) and I love how it makes my skin feels. Thanks Anne!

Looking for beautiful brows? Look no further - Anne is a professional creating and coloring (if…read moreneeded), your perfect brows to frame your face! Along with her skin care expertise, she is well-known for creating perfect brows! Get scheduled!

My normal nail provider is in Multnomah County and still shut down and recommended her friend Anita…read moreat Renew Spa in West Linn. I had a tear that was below the skin line and desperate to get it fixed before it tore further. Anita was kind enough to fit me in quickly. Anita has me call when I arrived and met me at the door in full PPE. After asking me the required Covid screening questions we went into her studio. The salon was lovely and it was clear they are taking every precaution. Anita did a wonderful job getting my nails back to lovely and could not have been sweeter!! I highly recommend!! Thank you Anita!!

LOVE, LOVE, LOVE this spa! Megan, is so amazing and knowledgeable and sweet! The whole staff Truly…read morerepresents what good customer service really looks like! I love that I can trust someone like megan with my skin needs!!!! Please support local! This company is amazing! If I could give them 10 stars I would!!! Thank you megan and the staff and renewal for being amazing human beings!

I have been to the old NW Portland location but this was my first time at this space - it was…read morereally cute and had the same great vibe. I came in to get my back and shoulders waxed. Staff were so welcoming and knowledgeable and my experience was as smooth as my back now.

I used to go to Radiant Waxing when I lived in California and I was happy to see there are…read morelocations here in Oregon. I won't go anywhere else! I see Samantha and she puts you at ease and she's very good and efficient at her job. All the staff are very friendly! I will always recommend Radiant Waxing.

My experience with Mindy is she really knows what she is doing. i depend on her to help me keep my…read moreblond hair. i recently sent my frIend to her to correct her hair color and cut. She did a beautiful job.. I completely trust Mindy.

I've used Mindy's wonderful talents with my haircut needs for many years now and can say she is…read moreconsistently excellent , with attention to detail and a kind and considerate person . Recommended with total confidence. Thank you Mindy ! Trade

I'm new to West Linn and hadn't had a hair service for almost 7 months. I was just looking to get…read moreback to my baseline with a trim, root coverage (those gray boogers starting to show, a lot!), and maybe a fun highlight. I made an appointment with Ella. I showed her a couple of photos and she took it from there! I really like what she did with my hair and will visit again when I need to re-baseline! I will admit I'm a very low maintenance person with my hair, but I definitely know what looks good and what doesn't - and she is a keeper! Plus the cost wasn't outrageous and the salon was cute.

Recently saw Amarée here and she was the best! We had such a lovely conversation + she did a…read morewonderful job with my hair. I will definitely be back when I need a hair cut.

This was the second time I go and get my nails done. I've had different nail techs but, they have…read moreall been wonderful. This last time Kim did my nails. I made sure to ask because I loved the way they turned out. I really appreciated that she took her time and did my French manicure the way I wanted it. The BEST!!!! I've been wanting this for so long!!!! Thank you Kim!!! Thank you!!! Thank you!!! Thank you!!! In love!!! Would definitely recommend this place.

This place has gotten a quality revamp! I'm super pleased with the quality and experience. I had my…read morenails done at a different salon and came out with dip nails that were not the shape I wanted, they were lumpy and thick... I got a recommendation to visit Shelly and do builder gel. I was surprised by the recommendation but my friend's nails were beautiful! Great shape, thin, and smooth. She not only removed the busted nails in a way that was not painful but she was nice, informative, and the nails came out great, exactly what I wanted ( sorry for the bad pic)

I had my hair done by Morgan after waiting for months to get in at my last salon. So naturally my…read morehair was a mess! Morgan touched up my roots, put in highlights and gave me the best cut I've had in years! I get so many compliments on my hair!

I use mostly one hair product line. Living Proof no frizz shampoo & conditioner. It works perfect…read morefor my hair type but under current circumstances I could only find it a pharmacies, target. I won't buy salon level products there. Long wait time from the company's website. ANYWAY, the point is that Rubia delivered this to my house! What amazing service. I know where I'll be going in the future.