This was the easiest appointment to make and they did an amazing job! Highly recommend, we needed…read moreour carpets cleaned before moving into our house as the cleaners that came in did not do them. Wish I had used PNW to do all the cleaning-thank you so much for coming out on short notice and for working with us.

I made an appointment with Greg, the business owner and he was able to give me an estimate over the…read morephone for carpet and upholstery cleaning. He was very friendly and accommodating and did an excellent job cleaning our loveseat and carpet in the family room and bedroom. It was astounding to me how much dirt he removed from the carpet and it looked just beautiful along with the ottoman. They both dried very quickly.

Regina's crew did an amazing job cleaning! Not only was their attention to detail good but they…read morewere there with only a two hour notice when someone else canceled on me. I wouldn't hesitate to hire them again.

From the owner: We are licensed, bonded and insured for residential and commercial. The cleaners are paid a living…read morewage. We love to help and are known for our spotless cleans, trustworthy cleaners, and delightful customer service. We specialize in deep cleans, maintenance cleans, move-in/move-out cleans, and more, all tailored to your needs. Please reach us at (541) 714-1144.

This was the best move out cleaning ever! I'm sure I could not have done better. I was so impressed…read morewith their efficiency. They even cleaned my toilet bowl brush and holder! Saved me a lot of stress. Very friendly and I'd hire them again in a heart beat! Thank you for a super job!

Reina and her team did a quick and thorough job of cleaning my new home before I move in. Even…read morethough the sellers left it in great condition, Reina's team made it look and smell fresh and clean!

We saw their ad on craigslist and decided there was enough interesting things for us to drive 35 mi…read moreto check it out unfortunately when we got there it was after 1:00 and they said well it's we're only open to 1: 00. Signs were still up on the street they also did not mention what time they closed. I was very disappointed with the trip that we took for absolutely nothing and we got back to the car and checked the craigslist ad and it had no mention of it being over at 1:00 . I really think that if you were going to use them you should really think about it because it didn't appear like it was something that I would want to have anything to do with anyway that's my POV.

Please know that there is a new owner for Queen Bee now; Neel!…read more He is a pleasure to work with; very caring and professional. Many of his staff stayed when he bought the business; each one a delight and each has their own "specialties" when it comes to handling your items. We decided to have an Estate Sale; I was amazed how they displayed everything! Sorry to say it rained the weekend of our sale; we live on the dead end of our street and folks had to park in our field. We were amazed how early some folks showed up; 6am! At the end of the sale the Queen Bee team did an amazing job as well. I hope not to "downsize" or move again anytime soon but I certainly Neel and his team!!!

While we have been using this service for 8+ YEARS, we are not using them anymore…read more PROS: the ladies who do the cleaning, especially Patricia CONS: Juan, the owner, scheduler. He's an absolute pill, but we dealt with it because the ladies were pleasant and did a good job. Juan was consistently soliciting us to do *more work with them. We were supposed to have monthly cleaning. Frequently Juan would just *forget about us?* (and even SAID so) that sometimes it would go months between cleanings. There was NEVER a fixed day or time. When they would come, Juan called/txt me the night before and expect me to just drop what I have scheduled for the day and be available to them?? I suspect the issue might have been money. I'm retired and on fixed income. If Juan didn't wanted to do cleaning here he could have just said "not interested". Very surly on the phone. We also had deep cleaning which really wasn't all that different from regular cleaning, just cost a whole lot more. Oh well!

Juan and his employee did a wonderful job washing windows, screens, and the underside of the porch…read moreroof. It looked brand new when he finished, and he was on time and very professional. I would recommend Juan and his company for anyone's cleaning needs. I also had his cleaning staff clean my house and my home was immaculate when I returned. Call him, you won't be disappointed. Chris J.

Owner quoted me $35 an hour for deep cleaning. Then she sends bill for $340. When I ask this isn't…read more$35/ hour she says this is $35/ hour for nine hours. She sent two cleaners for five hours and a third cleaner for three hours. The cleaners covered the laminate floors with powdered comet! Who cleans flooring with comet? The floors weren't rinsed throughout and had a thick coating on them. I spent an hour recleaning floors. Carpets weren't vacuumed throughout ( just a quick vacuum). Furniture skipped or missed dusting. Would not recommend this business. I could've cleaned better and faster myself.

I had Fresh Start clean my house two days ago and the two ladies that came did an excellent job. I…read morehave 2,700 sf and 4 bedrooms and 3 baths and 3 levels.... And dog hair everywhere. I had my in laws coming for the weekend and I wanted things to Look really clean - as I am very casual about my home on most days :). Both fresh start ladies worked with great detail on things that I could not seem to change - like cleaning the glass top stove. All marks were gone... Hard to believe but they did it. The cleaning estimate was free - and the bill that came was exactly the estimate amount. My only complaint is - they need to create cards that they leave for customers with their social media links so more folks can review them. Gracious kind employees and very hard working!

These cleaners went above and beyond My rental needed a deep…read morecleaning and they left it sparkling Very worth the time and money to hire this awesome crew

I recently contacted Housekeeping Express to inquire about Housekeeping services. Michelle…read morecontacted me quickly and we discussed our options. We decided to do an initial deep cleaning with continuing bi-weekly cleaning. Michelle and Maranda arrived on time and proceeded to give my house the deep cleaning it needed after a remodel. Work was performed efficiently, effectively and with great communication. I feel that the cost was reasonable given the work performed. I look forward to working with Michelle and Maranda on a continuing basis. I highly recommend contacting Housekeeping Express for your cleaning needs.

blown away by not only the amazing communication but also customer service! Jennifer was prompt,…read morefit us in quickly and did an amazing job at a super affordable price. we will definitely be using sparkling with elegance again! thank you!

We went with Jennifer and her staff for a deep clean after getting quotes from other cleaners in…read morethe area. They were able to schedule a deep clean that same week. They were very punctual and professional. I think they did an excellent job. They spent about 5 hours doing the deep clean (2 staff members). They focused on the areas I was most concerned about! I think for the value, quick communication and service they provided, I would 100% recommend them.

I can't comment on their cleaning. They cancelled my scheduled move-out cleaning less than 24…read morehours in advance even though I received confirmation days ago. I know I'm not a regular customer, but don't think they will be successful getting new regular customers if this the way the relationship starts.

They were prompt, courteous, professional, goal oriented, polite, gracious, no personal…read morechatter/gossip, requested clarification on requested job, replaced most items in original orientation/direction. It was a bit more expensive than expected/quoted, but my mom gave me money to get it done, since I'm recovering from surgery and can't do it.

I wanted my apartment cleaned…read more Damnation... there's two of them, and they got less done than the one cleaner I hired previously off the Internet, AND I was charged more. Let's start out with arrival. I was told they'd start at 10:30 AM. No mention of there being "a fudge factor of an hour." They arrived 45 minutes late. I called them and they told me that "they had an hour window to arrive"... that would have been OK had they mentioned it when I signed up, but they didn't. I was told that the cleaners would work until the job was done, 60 to 90 minutes. Fine. They get here, and the first thing the lady in charge tells me is that they are leaving in an hour regardless of how much work was done. Not only that, but no attempt was made to "let me down easy"- she showed no people skills whatsoever. They get to work... They did work? And the bathroom and the kitchen did look better than they did before the crew arrived. However, I'm not entirely sure the lady cleaned the bathtub, something you would think would be a high priority if you are cleaning the bathroom. The kitchen was worse. I think she took a lot of time cleaning the top of the oven? GREAT. Except I hardly use the oven. The sink wasn't cleaned, and neither were the dishes. And all the dirty dishes were piled into the sink- the sink was less usable after they left than before the arrived. All in all, it was a lousy experience. I'm not hiring them again, and if you are smart, you won't hire them either.

It's always a pleasure when the ladies arrive. Been using them for just over a year and no…read morecomplaints so far.