This review is almost exclusively for the Camp Store and specifically Joanna and the barista who made our day. Though we arrived close to closing, they treated us with such amazing hospitality. Joanna took time to walk us through all the products we were interested in, and while our young children sat waiting, the barista asked if they could have the last donuts from the day. They were thrilled. Amazing service. Camping was very much like other campgrounds, you're near others, you hear others, but the bathrooms/showers are very nice (individual stalls with concrete walls between you and the next stall). It's a bit of a walk to the campsites, and the carts were often all in use and I could see some people waiting for them when we were back at the parking lot. Probably easiest to rent one of their tents that's all set up or stay in one of those little tiny houses. read more

We just had the absolute best experience stopping in at Snow Peak in Long Beach! After grabbing breakfast with my nephew and coworker, we decided to check this place out. Being locals, we've heard many good things about the campground, but had never seen it for ourselves. We weren't certain that we would be able to just walk through and check it out, so we were a bit skeptical at first. That's until we met Beth, who was working in their onsite cafe/camp store. I have truly never felt more welcomed in my life! Before even entering the cafe, we felt like we were talking to someone who's a longtime friend. Not to mention, she made us the some of the best drinks we've ever had. I ordered an iced matcha latte, which was incredible. They use ceremonial matcha, it's the real deal! My coworker ordered an iced mocha, and said it was the best he's had in a long time, if not the best he's ever had. Beth was kind enough to tell us more about the property, the things they're known for and all the amenities you have access to when you book a stay. She welcomed us back whenever we would like, and told us we could hangout as long as we wanted. We decided to utilize their corn hole boards, as a huge fan of the game I was excited that they had this as an option. The game went on for a lot longer than we had anticipated, and it was quite warm outside. Beth brought us out ice waters, which was so sweet! We did some more exploring before heading out, and we were not disappointed. We checked out their sauna, which looked like it was straight out of a dream. Cold plunge, a beautiful sauna room (that I unfortunately did not get a photo of) and a huge hot tub. We didn't want to leave! Overall, this place is absolutely incredible. We were only there for around an hour and a half, but I left feeling relaxed and can't wait to go back. We already have plans to book a stay! Beth, thank you so much! You are so wonderful and we can't wait to come visit with you again! read more

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This might just be the prettiest campground! I've been wanting to check this place out since it opened. The main reason was for the Ofuro spa, which just looked absolutely stunning in photos. I booked my weekend stay very last minute so none of the cute wooden cabins were available, but plenty of field tent sites (which is the cheapest option, if you bring your own tent/gear). Check-in was easy and Jasmine was very kind and answered all my questions and helped me book my Ofuro Spa slots (they send you a link to make the reservations yourself but I didn't want to make an account). The buildings on the campfield are gorgeous. All made of wood and reflective of Japanese and nature aesthetic. The building with the restrooms and showers is perhaps the most beautiful bathroom building ever and it was always SO clean! The campstore is also beautiful with lots of windows to let the light in and sells everything snow peak, as well as provisions. The cafe part of the store sells beverages like coffee and tea, pastries, and also japanese hot dogs! The barista Beth was the loveliest person - she's local so she can tell you what things to check out in town! The terimayo hot dog was tasty! The campstore also has games and books! And outlets at the big table and also wifi! The Ofuro spa was definitely my favorite part - the architecture is stunning. There's a main pool that's like a hot tub, a cold plunge pool, and a sauna. There's also a fire pit and chairs off to the side too. There are cubbies for your stuff but no lockers. There are only four changing rooms with showers. Bring your own towel and bring slippers. Also recommend bringing your headlamp if you are going during the night time slot. The spa was really great and it was relaxing when barely anyone was there, which happened two of the times I went - which were the adult only times (first and last slots of the day). I went once I think around 5p which does allow children and they were treating it like a kiddie pool, splashing water around on the other guests, even though the parent told their kid to stop doing that. So best to go during the adult only times. Check out was easy! Forgot to mention that they have big wagon carts so you can transport your stuff to and from the car in the parking lot. I would love to come back one day and stay in the cabins! read more

This place is beautiful and magical! You can stay here and relax and go nowhere and still have a great time. They have a onsen type pool, hot tub and sauna. They have a huge camp store with a coffee shop too! We got a campsite that was already set up for us which was reaaaallly nice to just come in and unpack our stuff without worrying about setting up camp. It's a beautiful campground and just lovely during the spring season. Will definitely be back here to try the other types of camping that they offer. we also went razor clam digging at Long Beach. Lots to do (or not do). :) read more

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Just came back from an amazing 2 night stay here. Our friends saw this on social media a while back & we were all finally able to make it happen. We really wanted to bring our dogs, but we booked to late & all of the dog friendly ones were taken. We each booked a cabin & locked it in. Check in was very seamless & we were given directions & a map as to how to get to our cabin. There are little carts where you pack all your stuff in to bring to the cabin. A short walk & we were there. Very cute & cozy & I was surprised how many things that were included inside the cabin. Our friends rented the kit with the stove top, so we all brought food & cooked it over at their cabin. We booked furo times twice in one day. Tip, go during the day right after most people check out. Our second furo time was last one of the night & it was super packed in there. Regardless, it was very relaxing. Got curious & had to try the cold plunge once. Left me tingling, but it felt nice. Sauna was closed, but hopefully it will be up & running next time. The bed was actually really comfy. Aside from annoying geese outside, the views were great & it was pretty quiet. We all had a great time & would love to come back again. read more

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A little surprised about the low rating (3.5) in comparison to my experience staying on the property in December 2025 but it seems some of the low reviews are mainly related to the shop and cafe. Consider is that this property has been opened less than 2 years as of this writing so there are bound to be improvements ahead. This review will touch mainly on their lodging and spa experience. To the uninitiated, it is a Japan based outdoor and apparel brand. Snow Peak Campfield is one of several campsites that provides 3 tiers of camping experiences utilizing their well renowned products. This location is the first one in the US (all others are in Japan) and opened in 2024. This location is not at a state park or isolated area though it is designed well enough (depending on your selected site) that we felt we were in the "outdoors". We even saw some wild deer. Perfect for Snowpeak fans, curious campers, and those who like the concept of outdoors but may be unprepared (aka me). A note that while dog friendly, not all cabins or tent suites are dog friendly so prepare for that during a busy season and book ahead. We had to split our group into a Landlock tent suite as there were no remaining dog friendly cabins so our dog could stay. Also, you can't bring them in to the cafe so not all of us could join inside together for a meal. 1. Jyukabo - A mini cabin with a queen sized bed and private bathroom (linens, toiletries (except toothpaste), and towels provided) I stayed here and did not regret it. Loved that they provided towels, body soap, and shampoo. It comes stocked with coffee, tea, hair dryer, a fridge, and electric stove. It was a cold rainy season so we definitely were happy to return to a heat controlled room. No regrets! 2. Tent Suites: Rigel and Landlock. Technically Rigel is slightly higher in price and tier, but the difference I noticed was sizing but capacity seemed the same (max 4 for either option). They set this up for you, you will need to bring your own blanket, towels, and toiletries. Our other party and dog stayed here. It comes equipped with their famous stove and kitchenette set up, knives, cutlery, chopping board, wash basin-the whole gambit. The sleeping area had two cots with sleeping pads. Definitely bring a sleeping bag and blankets during the cold season. We wished we knew ahead of time that they provide a battery pack which was useful for laptop charging. We spent our time cooking meals here and were happy not to need to bring anything outside of just our meals to cook. 3. Field Sites: Bring your own tent or rent from the shop. Can max up to 6. If you wish to get more cozy and have a fire, you can rent a takibi kit and grill outside and also cover it with a takibi tent ($10 extra for them to set up for you). There are extra chairs and tables available that are complimentary. The tent suites and field sites do have ample access to several showers and toilets that are stocked with toilet paper and soap. They are not very far. If choosing this option a reminder to bring towels and shower slippers. I did appreciate the checklist they email you prior to arrival though they weren't clear in letting us know that our cabin came with towels. Bring headlamps! Ofuro spa: mainly the reason I was curious about the campsite to begin with. It is not nude, so bring a swim suit. As a guest you get to utilize the it during your stay but will need to book it ahead of time using a separate Vagaro booking link they send you ahead of your stay. There are 20 slots every 3 hours beginning at 9am through 9pm. There is a hot sauna, cold plunge, and large soaking pool. Note that the first and last slot are for ADULTS ONLY. Other times they allow children over 6. Please be respectful and follow rules! The spa is not staffed all hours, so please clean up after yourself and put away your used hand towels. They only provide hand towels (slow tide brand, mind you) in the spa and there aren't enough changing rooms so expect a wait if there is a crowd. Personally I'd recommend just bringing a robe and changing in the other bathrooms or your cabin. The camp store sold a good selection of apparel, sundries (Tylenol, mosquito repellent, sanitizer), gifts, and several alcoholic (and non alcoholic) options. Of course they had a large selection of their camping merchandise (some used at a discount) available. They didn't tell us upon check in that, as a guest we receive 10% off merchandise, until we discovered others were doing so-so make sure to take advantage. Perhaps because it was a slow season (Christmas week) food options were limited on the cafe menu (burritos for breakfast, and hotdogs for lunch/ dinner). There didn't seem to be many pastries available and the camp store didn't really have many savory cookable options so we are glad we came prepared with our own. Their coffee was delicious and we did enjoy the breakfast burritos and Japanese style hotdogs (regular and veg options available). read more

LOVE the specialty matcha lattes, the atmosphere, service and everything! They open the campstore to the public and the campground is also fun to stay at. Their apple fall carmel matcha was so good with the cold foam...even better! Perfect place to wind down, relax and enjoy nature. read more

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I had an amazing glamping experience during the springtime and was fortunate that the weather was great this time of year. I went with a large group and we split up between two large campsites. The campsites are a long walk from the parking lot/gatehouse but they provide wagons to wheel your gear over. Each site has a fireplace. The washhouse has around seven bathrooms on one side, showers on the other, and large sinks in the front for dishwashing. There are also camping chairs and tables to grab available at the washhouse. The facilities are incredibly clean and each bathroom is quite spacious. The ofuro spa was another highlight of the trip. I recommend changing into your bathing suit before you get to the ofuro spa as there are only three shower/changing rooms. It's also recommended to go back to the washhouse to shower so you don't have to wait for a shower in the ofuro to free up. The showers there do provide shampoo but there are no hairdryers. There's the ofuro spa, a sauna, and cold plunge located in the facility. They provided small towels as well. The camp store has seating area inside and outside, a cafe, and small store for supplies. I personally tried the chai latte and specialty matcha- the chai was my favorite. Overall, it was an incredible glamping experience and I would certainly come back again. read more

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We were put in the center of a childrens camp with no prior warning until arrival. Since this campground is much more expensive and has more amenities like the spa and the store, and requires you to cart in your gear because they don't want car noises and it's marketed to be relaxing and I assumed more adult friendly, I can't believe they allow organized children's camps to randomly take over the bring your own tent sites. It's just false advertising. We had parents and children walking through our campsite all night long, dogs barking, movie projectors playing. Their advice to me was to call ahead to make sure there was no camps that weekend but that was my first time staying here... and frankly the most chaotic camping experience I've ever had and I camp a lot! Overall, the grounds were beautiful, the staff was nice enough, but | would call ahead or stay in the higher end sites where there is less people it Snow Peak continues to allow large groups like this. There are also no trees for shade or really shrubs for privacy at all/ just wasn't very pretty in that loop. Overall as a veteran camper, I wouldn't stay in the standard bring your own tent sites again, call ahead to make sure your not camping with 30 children next to you. read more

We went from glamping to camping in a matter of minutes. Def wouldn't recommend camping as much during the wet season unless you're using the boujee snow peak equipment/cabin. Facilities were spotless, workers were helpful in setting up equipment and the spa was refreshing. Only complaint is that they gotta enforce reservations time for the spa cause it was mad crowded when we booked our slot for 8 and there was only supposed to be 12 people max per hour. Sh*t was more crowded than the EDC bathroom lines. Def a nice weekend getaway to the coast if you upset the girlie read more

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We had a fun, relaxing, and convenient stay at Campfield, staying at one of the field campsites. While it's not a fully immersive nature experience like state park campgrounds (so it's not exactly an apples-to-oranges comparison), it strikes a great balance between camping and modern convenience--for example, wifi is available on-site. Pros: - Camping site maintenance: The site was well-maintained, making it easy to set up tents, and the overall atmosphere was comfortable and welcoming. - Camping store: The camping store is impressive, featuring a barista (no espresso machine 'yet'), a full kitchen, and a wide selection of drinks, including non-alcoholic sodas, sake, beer, and wine. Also they have all the Snow Peak camping gears and apparels. When we visited, a local singer from Seattle performed by the fireplace, adding a really cozy and enjoyable touch to the afternoon. - Clean & Comfortable Facilities: The bathrooms and showers were exceptionally clean, warm, and spacious. - Ofuro Spa: The highlight of our stay! The spa overlooks a small lake and features a warm soaking pool, a cold plunge, and a sauna. The three changing rooms with built-in showers were very convenient. - Friendly & Helpful Staff: Every staff member we interacted with was incredibly friendly and helpful, which really enhanced the overall experience. Their hospitality made everything feel even more welcoming. Considerations: - Close Proximity of Campsites: The tent sites and Jyubaco cabins are situated very close to each other. While this isn't an issue for simply staying in a tent or cabin, the lack of spacing becomes noticeable when using the campfire. I could easily hold a conversation with campers at the next site, which may affect the sense of privacy and relaxation. - Noise from the Road: Passing car noise was noticeable at times. This is one thing I hated the most. Hopefully, as trees grow, they'll help buffer the sound. - Lighting: Although we tried to book a site not too close to the bathroom building, the bright bathroom building light was quite strong from our tent spot. A dimming option or shield could improve the experience for nearby campers. - Lack of Nearby Activities: There aren't hiking or walking trails within walking distance. While Long Beach is a short drive away, the surrounding town doesn't offer many nature-focused excursions. - Ofuro Booking System: The current booking and passcode system, which relies on the honor system, could be better managed. Some guests mentioned reusing their passcodes multiple times in a day, and I personally encountered a couple asking for the code outside the Ofuro building as I was leaving. A more structured system would help ensure fair access while maintaining the intended capacity limits for a more enjoyable spa experience. Overall, Snow Peak Campfield is a great spot for a convenient and relaxing camping experience with excellent amenities and wonderful spa experience. With a few adjustments, it could be even better and I look forward to seeing how they evolve and grow over time. read more

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When writing a review on Yelp, the question above the review box says: Amazing! What went well? In this case, I'd say everything. I had rented one of the Jyubakos, what the describe as "micro cabins." I had reserved two nights, but our foster pup needed help, so we postponed a night. I meant for us to drive out first thing in the morning, but with two teenage boys and tons to pack in, we didn't get going until 12:30. We drove to snow peak (their lack of capitalization, not mine!) though Astoria, stopping for AMAZING fish and chips. I am glad we did that - the camp store was described as having a good amount of prepared food, but back to that later... Driving in the first thing you see is the reception office. I'd love to describe more about the rich wood of the architecture and serene paths, but best you look at my pictures, or better yet, go to their site. The campsites and cabins are behind the office, not accessible by car. They have a ton of carts you can use that are easy to roll and hold a lot, but for people who have too much gear or who can't comfortably haul their stuff, there is a long golf cart they willingly call up to shuttle guests. Since we were only staying one night, and inside, to boot, we could easily get our belongings into one cart. Our jyubako (or as the boys finally insisted, as I mispronounced their name again, we call Chewbacca, was the first one after the bridge leads to the inner circle of the campgrounds. We got inside using a digital key, sliding open the clear glass door to a beautiful little place. There was a snow peak brand bench and coffee table, a small bathroom that doubles as a shower room, and a tiny kitchen with a range. The bed is a lofted queen mattress with crisp white bedding, and a wool blanket for if needed. The main window slides open for access to a double deck with chairs. To the side is a fire pit with steel table that surrounds it (see photos). We unloaded and all wandered the grounds. the circular path leads to all the other cabins in one area, with the Ofuro Spa, which has a hot pool, cold plunge, and sauna. After the spa, the accommodations transition to areas of their snow peak "suite" tents and camping areas for personal tents. Next you find what they refer to as the Camp Store. Outside snow peak brand benches, tables, and folding chairs are set up to relax on. Inside the store they have a pile of games and art supplies for campers to use. They have several cornhole sets out. You walk into the camp store and realize it is not your dinky little provisions place your used to at campgrounds. Here you can find the fanciest in chocolate, marshmallows and graham crackers for s'more's, buy also gourmet chips, crackers, spreads, and dips. They have onigiri, pre made sandwiches, meat for grilling, and other dairy items and desserts. To drink they have canned boba teas and Japanese sodas, fancy sparkling waters, and an impressive array of local beers, ciders, and wine. The store also sells a curated selection of sake. At the counter you will find fresh coffee, wine by the glass, and pastries served by super nice people. This is also where you can buy snow peak's superior, and superiorly pricey, cookware, tents, camping supplies, clothing and accessories, and even furniture. As I always say, it's not the money I want, it's all the stuff... The night we stayed they had a local market that set up in the evening and snow peak hosted a band, which set up in a mowed area near the camp store. My youngest and I sat at one of the benches with our books and drawing supplies, pulled out mancala from the store, covered the table in camp store snacks, and wiled away the afternoon and evening. The band started up around 5:30, which made our stay just about perfect. I got a glass of wine, my son a Japanese soda, and we played games, talked, read, drew, and enjoyed the sights and sounds. We did go through the market area, which seemed to be more of an afterthought and didn't draw in enough people. We left around dusk and went home to our fire pit, which we fixed up using the provided tools and wood (you can buy more wood and ice even when the store closes at 9 pm. We made fancy s'mores (see description of supplies above); then settled in for a great sleep. I'm not sure we could get in these days, but I recommend you give it a try. A real sanctuary and calming haven. read more

This review is just for the shop and cafe. We dropped into Snow Peak to check out the campsite and grab some snacks in their store. The matcha latte was decent, not amazing, but overpriced for sure, as were many things in the store. It was fun to look at though and they were doing Fukubukuro (mystery bags). Our group got two but they were basically the same, though worth what they paid since everything is basically $40+, even for a simple metal cup. Vibes are cool though. They also do Japanese topping hotdogs. Sadly they did not have the ability to do hot matcha lattes (no steamer) which seems like a massive oversight in a mostly cool area. Would I come back if in the area? Maybe, if only to try their ofuro bath experience. read more

Wow all the people giving less than 5 stars need to have their Yelp accounts revoked....What fuckin' ass hat give this place less than 5 stars?!?!? They heard car noise from the streets they say! The warm pool wasnt as hot as a hot tub one shmuck wrote! Another one cried that people took too long using the changing room, so they gave the place 1 star!?!?! We had THE MOST INCREDIBLE time here...We stayed in the I dont know how to spell them pods and it was awesome! Met so many nice people! Everyone was warm and welcoming. We lucked out with tremendous weather...I can totally see dip shits giving this heaven on earth 1 star b/c of some soggy PNW weather! Highlight of the stay, totally the Ofuro Spa! The tub was not a percolating 104 degree tub, but it was plenty warm, probably around 100 i'd bet, but the best part was it was a salt water tub! no shitty chemicals and no jets! I hate spa jets jets!! The cold plunge/sauna duo were a 10 out of 10...just perfect....felt like there were 2 Ferrari engines powering the sauna...Probably the craziest part was the spa just kinda runs itself...you get a gate code, and thats that....you hardly see eomployees, other than someone restocking towels or cleaning a bath room here and there....Even though there was no steam room, 10 out of 10 spa experience. The camp store was great. Good coffee's, nice snacks if you didnt come prepared...It was a busy ass holiday weekend and we were taken great care of just fine. Could they have better food? Sure! But not complaining at all! All in all, can't wait to come back to Campfield! And as someone who has come to Long Beach multiple times over the years, the addition of Campfield to the community has had a resoundingly positive affect on the town. I'LL BE BACK! read more

Lots of potential but struggling to meet its esthetic. They need to up their game for customer service

Nice camping spot, wish they had more bath spots and hotter baths. Nudity is not allowed. Saw some deers too.

Our visit to Campfield was fun. The crown jewel was definitely the spa area. The big hot tub, sauna and plunge pool were great - we used multiple times a day. We visited in the winter so there were fewer guests than there would be in summer - so we had no problem getting into spa. We stayed in a cottage - they were cute. Pretty tight quarters with weirdly short windows, but it worked fine. read more

We traveled by car from California to give this place a try. We brought our own Snow Peak gear and camped and also stayed two nights in their cabins. We're very impressed with the concept of this place. The grounds and buildings are beautiful. We made reservations for morning at the spa. The mornings seem to be better than evenings, it's quieter and less crowded. The showers and bathrooms are clean and big and modern and plenty of them. The dishwashing station near these showers are great to have. I'm not sure why every campground doesn't have dishwashing stations like this. It's cleaner and better for the environment. The camp store and cafe is a great place to hang out and grab a snack. Things that could be improved and in this order. 1. Asking guests to return their pull carts back to the parking lot is unnecessary as there should be cart storage stations near the bathrooms/shower building, so tent campers can drop off and grab them when needed. We got about 12K steps one day and we think it was mostly just shuttling the pull carts to and from the parking lot. Let's make that easier. 2. Reservation system for the Ofuro spa is unnecessarily difficult to use. Choose a better system. The online system they use (Vagaro) is weak. The resort should white label this. It should be a branded Snow Peak Campfield experience that works seamlessly with the campground reservation system. The spa itself is amazing, but would benefit from more towels and more maintenance/cleaning during busy times. If you ask campers to bring their own towels, there should be many hooks and ways of drying towels and swim wear. 3. We stayed 2 nights in the Jyubako Suites (micro cabins) and it was a nice departure from the tent camping we started with. It was completely silent and weather protected. It comes with heat/ac. There could be many more hooks for drying towels and swimwear from spa and for purses or backpacks. The minimal aesthetic was taken a bit far. More hooks please! Small bathroom window should be able to open for ventilation or any window/door. Would be nice to let a little outside air in. 4. Overall the customer service could be improved at the front desk and the camp store. Many campers come late and want to just grab a quick and easy breakfast at the camp store the following morning. With espresso's and simple reliable breakfast options, it would really elevate this place. Again, we love the concept of this place. It just needs a little fine tuning as most new businesses do and it will be a special place and a destination place for folks like us coming from near or far. read more

This is a lovely spot but, alas, there are some significant flaws. The front desk folks (the greeters) are very weak. Our greeter spilled her routine so fast, looking totally bored, it was impossible to understand her. Impossible. We could not decipher a word. We went at the appointed time for our spa appointment but we waited 25 minutes to get a room to change in. There are 3 "changing rooms" for all incoming and outgoing spa users. These rooms have a shower and a bathroom so people spend a long time in each room. So put your suit on under your clothes or you could end up missing part of the time you paid for. It was a cold day, not the kind of day when you would want to walk to your car or your tent wet after soaking. So the backup for the changing rooms is a problem for incoming and departing spa users. The pool, which is the key feature of the spa, is hardly warm enough. All of us in the pool agreed that it was barely warm enough to avoid feeling chilled. This is such a weak element of the experience, it feels like it is not worth the investment. The food offerings in the campstore are not the best. Don't get the cheese curds. They are weird. read more

Terrible experience, rude and dismissive front desk staff, unclear instructions, mis-advertising. I went to Snow Peak Campfield to experience the Ofuro Spa. I arrived there an hour before my spa appointment because I wanted to visit the camp store, get a coffee, and check out the grounds for a possible future stay. I saw on Instagram that the grounds would be closed after June 11, but Snow Peak's post stated clearly that the store and spa would be open on the 10th. So I planned part of my vacation around this afternoon at Snow Peak and went on the 10th. When I arrived at the desk, I was told that the store was closed as was the café. This was confusing given the IG post. The desk person gave me a discount on my spa stay, which I welcomed and thanked them for. They told me to present my ID at the spa. I said ok and walked there across the campus. The spa door was locked. I knocked. No one there. I tried calling the listed number for the front desk. No one picked up. I walked back to the front desk. No one there. I called the phone number on the paper taped to the door of the front desk. Then the person, Jacquilynn, whom I could barely hear over the crackling of their phone, and whom I told this to repeatedly, told me to go back to the spa. So I walked back. Same deal, no one there, door locked. I called again. Now they tell me that I had to present my ID at the front desk to access the spa. I have absolutely no idea why this person didn't tell me this at the very beginning as I was leaving for the spa the first time. I wasted thirty minutes and walking back and forth and back and forth across campus trying to figure out what was going on. When I finally reached them on the phone, I asked, flustered, why they didn't just tell me all of this at first. Then they tell me to " calm down ", which is the number one thing you do NOT say to a woman who is expressing frustration. It is misogynist and dismissive. Jacquilynn actually asked me to walk back again to the front desk and I said no. They finally gave me a code. I went in. Once in the spa, I sat freezing from the " hot pool " that felt like room temperature soup and wasn't even barely warm, while the sauna wasn't hot. I went to the fire pit to warm up, and sat there shivering because there was no clear way to light it. Ten minutes later a kind maintenance worker picking up towels lit it for me and said to leave it on when I left. At least someone here was kind and helpful. If he hadn't stopped by randomly to get towels, there would have been no fire. What a waste of money and a waste of a day. Even with the discount it was $17.50 totally wasted. I left early because of how cold everything is and how my day was wrecked by how Jacquilynn treated me. I emailed Snow Peak afterwards to share the above with them. They took six days to respond, gave no real apology (instead gave a gaslighting "we're sorry for any confusion you experienced"), didn't address the "calm down", the stupid and wasteful back and forth on site, the clear lack of instructions, and the gap between what they said on IG and the reality of what was happening on the grounds. Jacquilynn told me that the hot pool was 104%. I was shivering. It was not 104 degrees. The other person in the pool at the same time also left due to the cold. J. told me that the fireplace shouldn't have been on, and yet there was no way to turn it on. Stay away. This was disappointing, overpriced, mis advertised, and most of all the front desk staff, Jacquilynn, was rude, unclear, and misogynist. There's a reason this place has low ratings. Listen to them. ETA: after sending four emails and posting this review I was offered a full refund. Nice and appreciated, but way too late. Still no acknowledgement of the front desk bad behaviour. read more

Part of me is not wanting to post this review. You'll understand why in a moment. No photos here. You can visit the website. My friend and I stayed in a Jyubako micro-cabin with for several days, enjoyed the Ofuro spa, the grounds, the camp store, and local environs on the Long Beach peninsula. The Ofuro spa is beautifully crafted and really special. We're spa lovers and will go out of our way for a good soak and sauna during the PNW cool months, and this is the most well-designed and aesthetic place within a 2-hour drive of Portland, OR. The Ofuro has roomy, well-heated changing rooms with plenty of towels and baskets to store your things. The large dry sauna is really superb. The fresh redwood scent is heavenly. The outdoor soaking pool, which comfortably holds 10-12 at arms length, could be a bit warmer for my taste and there are no jets, but during the winter it will still be magical while watching the rain or snow fall. The cold pool was literally like ice. Usually I can go from hot to cold easily (like at Carson Hot Springs, WA), but couldn't get past my feet in this cold pool. I'll work on it, but turning up the heat in the sauna and soaking pool could help ;). The Jyubako cabin is super comfortable but lacks a bathroom sink. You can brosser les dents in the high and deep kitchenette sink or large private restrooms in the wash house. Each cabin has its own private WiFi network but ours lacked a USB-C port for my iPhone. Fortunately I brought my laptop and could charge my phone on that, but there are no electric outlets near the bed space that I could find. Really Snow Peak? Boo. WiFi signal was good during our stay. I'm so glad there wasn't a TV screen anywhere on site! The closest thing resembling TV is a large gas fireplace in the camp store. The camp store is well stocked with all my favorite bourgeois fare including truffle (and fried egg!) chips, packaged ramen, spices, saki, wine, micro-brews, gluten-free options, pet stuff, eco-friendly toiletries, clothes, gourmet coffees, Snow Peak brand camping equipment, firewood, charcoal, ice and more. I would humbly ask Snow Peak to provide USB-C ports for iPhones and just a few more hooks or shelves to stack things in the Jyubako micro-cabins. A small towel rack in the shower and on the side of the kitchenette is an easy addition. Visitors: bring some hand towels and/or wipes if you'll be cooking. There are 2 induction stove tops and minimal cooking supplies. The frig was a nice size, slightly larger than the standard hotel dorm sized frig, but it has no freezer for ice packs. Second privileged boo :( I will definitely come back here during off season and, hopefully, none of you will be here :D lol read more

I don't know how anyone is supposed to make a reservation! I called weeks before my planned trip and spoke to the front desk. I called because their website would not let me make a reservation. After speaking to the front desk about that I was told to call on a specific day- three days before my trip to make a reservation. I called on said day and was told by another front desk person that everything was all booked up. I asked to speak to a manager but there is no manager. After following their rules it was impossible for me to book. Very disappointed as I was proactive and did my job to make an appointment. Wish they did theirs too. read more

Website is useless for booking. Email takes forever for a response. Nothing is available, good for them if that is true and not their bad website. Poor customer service. Can't even find a spa booking. I was excited to write in my blog and organize a group but nothing is drawing me there now. Even their restaurant is closed after a kitchen fire. I agree they need to up their game, especially to draw people to a mor remote location. Advertising says it's pretty but there are many pretty places in this neck of the woods. read more