This is going to be long but I think this story is worth being told so it doesn't happen to anybody else.....
Mother's Day wknd Snickersdoodles posted 2 girl F1b mini goldendoodles for sale on their site. I reached out to the owner Becky, she said she was out of town and that her daughter was selling the puppies that wknd but "green" girl was already claimed. I talked to her daughter and came up with a time to pick up the "yellow" girl. An hour before our pickup she texts that somebody else made it there before us to get the "yellow" girl and that she was sold. I asked about the "green" girl and she said "somebody is on their way to get her." I was a little upset bc we were on our way to get the "yellow" girl but as per the daughter it was first come first serve. But yet the "green" girl wasn't picked up and we could have come much earlier in the day if we had known that was the rules.
Now the terrible part....
Yesterday a different girl from that same litter was on Snickersdoodles site for sale. It said that somebody backed out on purchasing her. I immediately reached out to Becky and told her we wanted her. She told me that I could come pick her up the next day. She then preceded to send me the weekly update emails. We bought lots of stuff for our new fur baby. Next day my husband and I left work early to go pick her up. Our 3 kids were ecstatic. We get there, we PayPal Becky the money, and we leave (the kids are fighting over who gets to kiss and hold our fur baby) We get 5 mins down the road and Becky calls me, and says "I think you have the wrong puppy, come back and we can sort this out" Being the good people we are, we turned around and headed back. (Our first mistake, we should have kept driving) We get back and she comes out of the kennel and doesn't say a word to me. Instead she is frantically scrolling/looking at her phone. This silence last another 5 mins while I'm holding our puppy and the kids are screaming in the car that they wanna hold her. She then tells me "that's the wrong dog". I proceed with telling her no this is the exact dog from the pictures. (She sent me 4 pics, all of the same dog the day before.) She is silent again for a while. She then tells me "I'm going to take her inside and scan the DOGS microchips just to see what the problem is." She takes the puppy from me (our second mistake, we should have never let Becky take her out of our possession). She is inside for 10 mins and then comes out with no dog. Without looking me in the eyes she tells us she is sorry, but that our dog is already sold and we can't have her. I tell her absolutely not, that dog was sold to us and is ours. She then says "I already refunded you your money." So she took our dog out of my possession under false pretense and then cowardly while inside refunded me my money. Turns out there was never any other dogs from the same litter in the kennel, so she knew exactly what she was doing when she took her back inside. I told her "I don't want the money back, I just want our puppy." Again she says she made a mistake and she is sorry. Again, I say I don't want an apology or my money back, I want my dog, the dog that I purchased and was stolen from me. I also remind her of the first come first serve rule from Mother's Day wknd. She states this family already had a deposit down and I remind her that I ,as well, have had a deposit since feb 2023. She then starts getting upset and says "I'm human, I made a mistake" Now not only has she stolen our puppy but she is upset at us!! By this point my kids are crying and asking where their puppy is. She again states she sent the money back on PayPal. I ask her what about the gas to get down here (45 mins away) and the $68 PayPal fee (that's not even mentioning the 2 hours of leave for both of us leaving work early) She then without saying anything goes inside and grabs a $100 and tries to give it to me. I tell her no, I want our dog. She throws the $ at the drivers window of our car and stomps away. I quickly look at my PayPal and see she shorted us $100 of what we paid for the puppy. So she made it seem like she was reimbursing us for the gas and PayPal fee but actually she already shorted us $100 on PayPal.
My kids screamed and cried the entire way home. I cried over how heartbroken they were. We had already named her and bought her a tag and collar with her name on them.
I'm mostly writing this because I never ever want any kid to have to go through what my 3 kids did. It's my job as their parent to protect them but yet I let this happen. I felt so helpless in the whole situation and I'm upset with myself. I should have never handed our puppy back. I called PD just to get clarification and yes, once Becky took the dog (even if under false pretense) and refunded the money (without our consent) we lost possession of our puppy.
The puppy was gorgeous (I attached a pic) and I really hope whoever purchases her gives her a good life. I know we would have. read more