Dear Snapper Trailers Ft. Pierce: Thank you again Will Sanchez for your professional help and for going the extra mile. We had a terrifying near miss when we were in the mountains and took a sharp left turn going down a steep mountainside. Unfortunately, we hadn't attached our trailer correctly to our hitch! At the turn, we felt a sharp thud followed by the abrupt fishtailing of the trailer, which was still connected by the chains. We were surprised that we didn't feel the trailer hit the car. There was a cliff on our right, to which the trailer was heading but stopped before going over. We were able to gain control in a matter of nano-seconds and stopped. Surprisingly, our dogs and us were fine, with no injuries. We stepped out of our car expecting to see our car crushed, but amazingly it was unmarked. Even the trailer was unmarked. Only the tongue jack broke. It seemed that when the trailer detached (which was our fault), the tongue jack braced the trailer and slowed it down, saving our lives. Please realize, we were at the top of a cliff. Thank you Snapper Trailers Ft. Pierce. Thank you Will Sanchez for replacing our tongue jack and making us feel safe. read more