We are blessed and grateful to have been referred to Dena and to have had our children be taught by…read moreher! She gave us the greatest gift ever--confidence in the water for our kids and all-around swim safety. We are forever thankful for this experience with her. She's the greatest swim instructor, and we will continue to refer her to others. Thank you, Dena!!!!

There is no possible way to describe how much joy and comfort Dena has given our family. She was…read moreable to get a VERY fearful and reluctant 5 year old into the water and somehow get him to swim and actually go under-water. Some children take to water like fish, ours was definitely not one of those. Dena teaches self-confidence and self-awareness to even the most resistant of us. And, to top it off, she was able to teach my wife to swim, just simply amazing and grateful. Thank you Dena, you are very special.

Swim team and individual lessons are great! Staff is very helpful and patient with all levels of…read moreswimmers. You're welcomed into the swim family warmly and kids make friends fast. It's just a great place to be, to learn and grow, and to have fun being part of a team and swim family.

I have never heard from Ms. Daland until I wrote my review. So, I'm skeptical of her apology…read morebelow, as she made no attempt to write or call me after I repeatedly requested to speak to her. However, her staff called me immediately that I owed about $7-$8 for a snack and toy after my debit card was lost and the charge didn't process. By then, I was owed over $1000 in special needs recreational funding that this school would not process, but they gave me one day to pay when the debit card was reported lost, and the $7-$8 didn't go through. This is a true story-and even the staff member seemed uncomfortable saying I had to pay when she knew I was owed a lot of money in funding due to their failures. Then, months later, another staff member offered me one month of free tuition for all of our trouble due to the discrepancies in the financials and my constant attempts to get ahold of someone. Then, get this- they came back and reneged on the free tuition and demanded the one month of tuition and said I must pay it. I said you offered me one free month's tuition, and I am now about $1100 in funding that is missing due to your own failures to file. They wouldn't even upload a simple tax document (very telling) for 8 months, until Aveanna's (a 3rd-party) finance department conducted another investigation with a higher-up in the claims department. Even then, they still never bothered to upload the rest of the financials. Then they BANNED my autistic 7-year-old from swim lessons because I didn't pay the one month that they offered for free, then reneged without notice, when I was owed at least $1100 in funding and was now chasing a 3rd party to investigate their financial claims when they refused to respond to me and to my caseworker. My RC caseworker, who supports children with special needs, told me he can't keep calling them to no avail. He had numerous other special-needs clients to contact and really tried to support us. But as soon as I write a bad review on Yelp, Leslie comes running. Had she made ANY attempt to contact me and express remorse over how things went down (even if I never get paid back, just say sorry or acknowledge what happened-some communication from her), this review never would have been posted. I didn't know this woman existed until this review hit; now she's accessible. My autistic child is STILL BANNED from this swim school for me not paying one month's tuition that was offered for free after I was in the hole of maybe $1100 plus in lost funding. I had to explain to her why she can't go, and she cried thinking she did something wrong while I waited for another swim school's waiting list for special needs clients to open. Thanks! This is literally the only negative review I've ever written.

We love Gale! We brought our son Rory starting when he was just about six months old, and we're so…read moreimpressed with not only how she cared for him in the water, but how much he learned! You wouldn't think such a little one could pick up something so fast and that is a testament to Gale. If we were teaching him ourselves, it definitely wouldn't have been the case! She is so professional and focused, and truly cares for her clients. We are so excited to go back one sessions start again in March!

I never write reviews. Truly I've written 1 bad review in my life on Amazon. I wanted so badly to…read morehave a good experience with Gale because she has so much experience but this is the last straw. Honestly, I was already getting frustrated with Gale as she was very irritated and impatient with my 2 year old. He was anxious, and he's speech delayed so he has a hard time verbally communicating that. I tried getting him excited for swim lessons by talking about the cool pool toys she had, and it actually kind of worked. I told her before the lesson how he's so excited to play with the ducks. She said ducks are exciting! Then didn't bring the toys out that lesson of the 2 following it. She also multiple times complained about other customers to me. I find that pretty unprofessional. But I thought maybe I'm just being overly sensitive. She's from a different generation. They do things differently. It's just hard to hear your baby crying for you. I thought we just needed to push through. But while he's upset she just kept telling him NO STOP. You're not going to cry. You're FINE. With so much annoyance. Honestly it reminds me of the jaded nurses I work with in the hospital who have been doing it forever and get annoyed with patients for needing anything extra or for being any level of difficult. Just so unsympathetic. He's 2. He's scared. This is still new to him. But I pressed on despite thinking maybe this isn't a good match of personalities. But half way through our month of swim lessons my son caught hand foot and mouth disease and so did our entire house. It was awful. I informed Gale and after calling out x2 she said I've taken you off the daily schedule just let us know when you're better. To me this communicates you don't need to keep calling out. Now she's telling me we no showed 3 times. Called out 2 times. Implying we can only reschedule 2 lessons. I'm sorry that's crazy. These lessons are expensive $85 a lesson. What a waste of money, and yet I'm relieved to take my business elsewhere.

We've been part of the water wings family the last few years as both my kids needed lessons. Bryce…read morethe manager is amazing, helpful, and so accommodating. We've had the pleasure of having multiple great instructors over the years. Both my girls have become confident and strong swimmers and are always smiling during their lessons. Before water wings we had tried a competitor in Thousand Oaks and my daughter dreaded going, was never progressing, and anytime she connected with an instructor they were gone weeks later. So happy we made the switch.

I was really looking forward to taking my son to swim lessons and sadly I was very disappointed…read morewith our experience. Considering this was our first time, I was expecting some kind of orientation or introduction to their facility and class options. The girl who checked us in, simply just had us sign the electronic waiver and told us who our instructor was. The swim instructor only had us do 3 of the same moves multiple times. She also didn't provide any insight as a first timer. I understand there's only so much you can do in 30-minutes but it seemed very basic, something I could simply do myself. I also noticed she kept looking at the clock and at some point a male instructor came and he seemed to be more experienced. At the end, no one even asked how our experience was and if we were interested in any packages. Not to mention, the facility wasn't as clean as I hoped it would be. The water was murky, the changing rooms were dirty with black water marks on the bench. They only had 1 blow drawer and nothing to put wet swim suits in. The windows all had hard water stains so you can tell they didn't clean them appropriately. I wouldn't recommend walking barefoot in this place.

My almost 5 year old son has a slight fear of getting his face wet and had previously attended 3…read moresessions at crpd last summer. He did not learn or retain much from those sessions, between his fear of putting his face in the water, inability to keep warm (a neoprene shorty was still too cold in the summer) and short attention span. When I signed up for Connect the dots l picked lessons at midday to ensure it was warm enough for him. The main difference I noticed was that lessons were very focused. There were learning goals to be met each day, and most of the time it was exciting and fun but sometimes the kids reach an area outside of their comfort zone and the teachers at connect the dots don't back off. They firmly but gently keep working on it. That's why these 1-on-1 lessons cost more. My son had McKenna, the new lady teacher and he did well. Not a tear in the end but of course, if we don't keep practicing he will forget what he learned. Other things that will help your child to maximize learning at these lessons (not requirement but helps) -Sufficient upper body strength to push/lift themselves out of edge of pool -Able to understand/follow instruction in English -Able to handle being in and out of water in outdoor environment for 25 mins (my son needed neoprene suit and midday lessons) -Ability to coordinate limbs I watched a 6 year old learn to thread water, and swim the length of the pool (12 feet?) and he came in with some fear of water like my son.

What a wonderful swimming class! It was worth every penny, and worth taking the time. My son is a…read moreconfident swimmer, and is ready to take on this summer! I would recommend this place to everybody.

4 dollars for free swim at a fab pool is pretty sweet…read more What more is there to say? The outside shower is fab, and so is the shaded area.

I definitely underestimated this pool! For some reason I expected it to be super crowded and…read morecrammed, but it was actually the opposite, there was a good amount of people and it was a very large pool where you had enough space in the recreation area. The amount of lanes were you able to get your lane if you wanted to do laps. Had multiple lifeguards onduty on top of safety and the place was clean. I will say the bathrooms could've been better, but overall the rest is really good. They had pool toys for you to use and my son really loved the water basketball hoop. It was also pretty neat that you can bring your own food or order your food for delivery. Four dollars per person is a great price! They also have summer movie nights and Sunday evenings with the inflatable pool jumper which I thought was pretty cool. Definitely plan to come back .

Eddie is hands down the best swim instructor in the Conejo Valley! My 4 year old daughter was…read moreafraid to put her face in the water on the first day of swim lessons and by the end of our 2 week session with Eddie, she was jumping into the water and swimming! :) Eddie is calm, but direct with the kids. He gives simple instructions, encourages the kids to continue to try new things, and helps them work through their fears. Our daughter completely made a 180 and now loves the water and loves swimming because of Eddie. Highly recommend you use him for your kiddos! I already can't wait for my son to start swim lessons with Eddie next year when he turns 2.

Eddie is amazing. Patient, creative. Really cares about the kids. Guarantee the kids will swim…read morein nine lessons and when they say all the kids will mostly cry the first couple days and stopped. He was so on cue. My grandbaby is 2 1/2 years old. She did cry the first three lessons, but she listened to everything he said to her and on day four she took off swimming. She took her lessons with her cousins, so there were three of them for 30 minutes and they each take turns. Water safety is #1.

I've been using 805 LifeGuard for my daughter's swim lessons and also used one of their lifeguards…read morefor her birthday pool party. Jasper is so responsive and helpful while coordinating us with the best guard or instructor based on our needs. Highly recommend anyone for lessons of all ages. Babies too!!!

What amazing service and safety! Jaden was fantastic at our party we hosted. There were 30 kids…read morefrom 3-11 years old and Jaden was very engaged with the kids and coaching them on safety while still having fun. Also a bonus that all the kids loved when he was suggesting different pool games to play.

Doug Green is the extraordinary swim coach. He can watch you swim for a few seconds and immediately…read moreknow the corrections you need to make and the drills you will need to practice to perfect your stroke. He is deeply committed to his swimmers and knows what it takes to help them excel. I will always be indebted to Doug Green for making me a much better competitive swimmer. Diane S

This the best place to come work on your swim technique. The endless pool offers the benefit of…read morewatching yourself swim so you can make appropriate corrections. The instant feedback is great. Also you can adjust the speed/current to accommodate all levels as well as do interval work. as a triathlete you also have the added benefit of continuous swimming which is great training for open water swimming. But the best part of UP Swim Studio is Doug Green. With years of experience coaching all levels and ages he brings his expertise combined with his charm to provide a valuable and fun swimming experience. I highly recommend UP Swim Studio.

Trever is an incredible swimming trainer and very friendly too. My son was 3 y/o when he first…read morestarted swimming classes and learned how to swim in just 4-5 classes. I'm really happy with hiring him as our swimming instructor. Highly recommended

From the owner: It’s never too early or late to learn how to swim! With safeguard and Swim you can learn from the…read morecomfort of your backyard pool! Swim lessons available all year!! Check out our website or call us to book a lesson today!!