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Connect the Dots Swim

4.9 (28 reviews)
Closed 9:30 am - 7:00 pm

Services - Connect the Dots Swim

Group fitness

Virtual fitness classes

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Kevin C.

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15 years ago

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Kevin C.

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Review Highlights - Connect the Dots Swim

I am so impressed with Kevin in how he taught my 2 sons this summer and cannot wait for summer to come again.

Mentioned in 19 reviews

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Daland Swim School - My Special Needs son in a lesson. :)

Daland Swim School

4.0(127 reviews)
5.8 km

My child has attended three lessons so far. The swim instructors have been great, and overall we've…read morehad a positive experience in that regard. However, the front office team has been disappointing. They don't greet you when you walk in and don't come across as approachable or helpful. When I asked about enrolling my son in an additional lesson with the same instructor, the staff member kept repeating the same information without really trying to understand what I was asking. No one stepped in to assist or clarify, which made the interaction frustrating. I wasn't set on a specific class type. I was simply trying to have my son work with the same instructor twice a week, whether that meant private or group lessons. Additionally, out of the three lessons we've attended, the instructor we originally booked has only been present once. Each time, we receive notice the day before or even the same day that there will be a substitute, which has been disappointing. I hope the front office team can improve their customer service and communication, as it would make a big difference in the overall experience.

UPDATE: Kaylee from the TO location called my wife and we were able to discuss what happened. She…read moreempathized, apologized and assured us that our kids would be able to bring their own gear to practice and that there was absolutely a place for kids who don't want to swim competitively yet. - We shall see how their next practice goes...Kaylee will be sending us an email that recaps our call today. This review is for the Lake Lindero location. My wife was invited to bring the eldest two of our children (5 & 7 year-olds) to trial out a pilot for this location at the end of the summer. We were told that it was a non-competitive team and everything was going swimmingly (5-Stars). However that instructor moved back to Hawaii and when the official program was kicked off in the fall, we were asked to bring any friends for an unpaid trial to gauge interest. However, this is where things went downhill fast. The first incident occurred during the first trial, where the owner/swim instructor forcibly removed a swim shirt/rash guard from a 7 year-old boy, who was telling him to stop and visibly resisting him. Our friend never brought her kids back again, but sent a very kind email asking them to review this practice and ensure that they not turn off any other children to swimming in the future. The second issue that occurred was that there were not enough instructors for the 4 lanes, which were packed with 15-16 kids. Another friend of ours wanted her daughter to join, but she couldn't understand the instruction and it became clear that this was a competitive environment rather than a non-competitive environment that we were led to believe. Lastly, our children were enjoying the swimming part, but repeatedly shared that it wasn't very fun and that it was a lot of work and that there was no time to make new friends (these are kids that play multiple sports year round and are not lazy children, however we just wanted a safe place for our kids to fall in love with swimming, since we have a pool and they are strong swimmers). What pushed us over the edge was being told opposing stories regarding a swim package (~$300/child for an embroidered backpack, suit, fins, etc). We were told that it was not mandatory to swim and since our kids are not wanting to compete, investing around $1K for one month of swim sounds ludicrous. My wife paid for the first month and when she showed up with our children this afternoon, the owner refused to open the equipment room for our kids to use the fins and kick-boards. This has caused us to cancel our membership (we have asked for a full refund and if this is honored, I will revise my review and rating). This is all so unfortunate, since our kids and many families in the neighborhood are looking for a place to take our kids where they don't need to compete, but just swim for fun. We had over 10 kids, who wanted to join our kiddos, but it looks like that won't be happening anymore. My daughter summed it up best, when she got home, "Daddy...today is such a bummer day."

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Daland Swim School - Leslie & Mike

Leslie & Mike

Daland Swim School - My son waiting for his  lesson near clear pods with adjustable heaters next to the pool

My son waiting for his lesson near clear pods with adjustable heaters next to the pool

Daland Swim School - Winter loving swim with coach Sarah

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Winter loving swim with coach Sarah

ISR Wendy Kegley

ISR Wendy Kegley

4.7(35 reviews)
6.9 km

My one year old daughter took Wendy's 6 weeks ISR last summer, and was fully able to float and swim…read moreto the side of the pool by the end. Not only is she so much safer around water, but loves swimming and is always excited to go swim. We are following up with the refresher course this spring. I highly recommend Wendy if you want your child to learn to swim and learn life saving skills around water!

Too chatty. My son was fully underwater and she wasn't paying attention at all. He panicked; he was…read more2. He LOVED going to swim until this moment. Today, now 4 years old, and he is still afraid of water. I guess she taught him that. I'm not sure what is in the metal thermos, but she was shaky, and completely almost drowned my kid. He came up blowing water out of his nose, shaking, red and screaming. He only came up because I said LOOK! He needs you!! It took 2 years for me to write this. Im still so furious. I heard she closed down and was so relieved. Guess she came back. Im writing this for other parents. Dont chat, keep all focus on your child. This isn't about amusing her during her job, but teaching our babies how to survive. I hate myself for talking to her at all. She is also very gossipy about the other parents. I truly couldn't believe it. 1. I dont care 2. We are all paying you. And I should have written this sooner.

Photos
ISR Wendy Kegley - As you can see he's enjoying his big  kicks he's just learnt

As you can see he's enjoying his big kicks he's just learnt

ISR Wendy Kegley - ISR Swim Lesson

ISR Swim Lesson

ISR Wendy Kegley - Swimming with mommy at teacher Wendy's house

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Swimming with mommy at teacher Wendy's house

Connect the Dots Swim - swimminglessons - Updated May 2026

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