I would give Daland Swim School 10 stars if I could! I love the staff and the instructors are…read moreamazing. We had Leslie, the owner, as our instructor for the toddler and me class. I wasn't sure what to expect, but the swim skills my daughter learned was beyond expectations. The toddlers learned skills like what to do if the fall in and to take a breath before going under water. Then there were more emerging skills like paddling and kicking. Overall, the main goal is to get them comfortable in the water. My daughter loves the school so much that we had her birthday party there as well. Once again, the staff and life guards did not disappoint! We're thinking of having her birthday there again!

Go anywhere else! Stay away! They are liars and scammers! Completely unethical and unprofessional!…read more Tarrik Daou is the executive director of the Lucile Cowle Swim School (now the Daland Swim School). This man has no conscience, no ethical compass, and does business dirty to make a profit. He is unhinged, condescending, and worships money over service, professionalism, and honesty. My child is autistic and is a Regional Center client. Lucile Cowle, also under Daland Swim School, said that they would create an account with a 3rd party payer so that they could be directly paid by the 3rd party vendor with the Lanterman Regional Center. I started communicating with Lucile Cowle Swim School on March 5, 2025. It is now July 2026 (16 months later), and I have finally been reimbursed after countless calls and emails. The only way that I was paid for adaptive swim lessons was to bypass LC completely, and Aveanna 3rd-party payers conducted a full investigation to unpack their numerous lies. Dealing with this unethical company was so traumatic and all-consuming. Aveanna had to create an internal memo to no longer deal with this company because they would often refuse to respond, say they already did without turning in the necessary paperwork, and they never responded to the Lanterman Regional Center. My Lanterman Regional Center worker constantly reached out to LC/Daland Swim School, and their statements about when they responded do not align with any of the paper trail. They have made it difficult at every turn. Read my reviews. I never posted a single negative review of a business before today. I have never posted a negative review even when the service or good wasn't great because I don't want to damage a business for having an off day. However, this took 16 months of my time, and the executive director, Tarrik Daou was so nasty, condescending, and more fearful of not covering his bases when too many outside parties (not me) came with financial questions than actually providing honest, reputable service or transparent, ethical accounting. I have a long paper trail that can back up every claim I have been as opposed to Lucile Cowle, who can't keep records or even finish setting up a business account for 8 months. This is step 1 of any financial accounting. I just can't in any good conscience recommend this awful institution or Tarrik's narcissistic personality as someone you want to deal with. Please. There are other reputable swim schools who won't lie to you. I don't call people liars easily; in fact, I literally never have before in any business review. I had to come up with a long paper trail and unravel his lies because he's such an expert gaslighter; you want to double and triple-check facts to make sure the accounting is done correctly. Please take your business elsewhere. There are swim schools that actually care about your kids, not just the money that comes with it. If your child has any special needs, please stay away. Being a special-needs parent who must advocate for your child's special needs is hard; why add to your load by constantly having to unravel one vendor's outright lies? Your time is precious, and your child can become an agile swimmer at a swim school that loves children and not just sees an opportunity to financially exploit you.

We are blessed and grateful to have been referred to Dena and to have had our children be taught by…read moreher! She gave us the greatest gift ever--confidence in the water for our kids and all-around swim safety. We are forever thankful for this experience with her. She's the greatest swim instructor, and we will continue to refer her to others. Thank you, Dena!!!!

There is no possible way to describe how much joy and comfort Dena has given our family. She was…read moreable to get a VERY fearful and reluctant 5 year old into the water and somehow get him to swim and actually go under-water. Some children take to water like fish, ours was definitely not one of those. Dena teaches self-confidence and self-awareness to even the most resistant of us. And, to top it off, she was able to teach my wife to swim, just simply amazing and grateful. Thank you Dena, you are very special.

My son's swim teacher Brad is beyond amazing!!!He is one of the best swim coaches out there!!!!…read moreAnd he really cares about his students safety in the water.Patience and Positivity: The instructor has a calming and encouraging demeanor that put my child at ease from the very first lesson. He is professional and so kind and knowledgeable.And his positive attitude and encouragement helped build confidence and made the lessons a joy.And i'am excited for my child achievements and amazed by all his progress already.Thank you Brad for all your hard work and dedication!!You are truly a top notch swim instructor.Keep up the amazing work!!I totally recommend waterworks for anyone who wants the best swim coach and experience and more importantly safety for their kiddos.

I've been using 805 LifeGuard for my daughter's swim lessons and also used one of their lifeguards…read morefor her birthday pool party. Jasper is so responsive and helpful while coordinating us with the best guard or instructor based on our needs. Highly recommend anyone for lessons of all ages. Babies too!!!

What amazing service and safety! Jaden was fantastic at our party we hosted. There were 30 kids…read morefrom 3-11 years old and Jaden was very engaged with the kids and coaching them on safety while still having fun. Also a bonus that all the kids loved when he was suggesting different pool games to play.

She's so kind and competent! We've had a wonderful time with Courtney. The kids have made huge…read moreleaps in their swimming! They're water safe and loving the water also!

Julia is a Great instructor. She Keeps my daughter engaged and learning the entire time. She got…read moreher to swim pretty quickly.

So I have cancelled my membership and am moving on from this YMCA location. It was a good run and…read moreI will miss my mornings here and my friends and nice conversations. I am moving my office to Westwood so it is no longer practical to come here in the mornings on my way to work as they do not open until 6am. If they opened at 5am I could stay but that extra hour just does not equate to a doable commute. I just updated my review to 4-stars as the Y has finally responded to some of our complaints. They have corrected the issues causing us grief and seem to have staff here now that are receptive to the members requests. This is a welcome change; so in response I have updated my rating. And thank you for finally removing the locks on the windows so 1) we can get out in an emergency; and 2) too bad we had to endure sweltering Summer with no ability to open them. Now that it is Winter, it's not much help, but nonetheless it is noticed that you all finally responded to the members request.

This Y in Thousand Oaks was badly damaged in an earthquake and a decision was made NOT to repair it…read moreor tear it down so now it sits empty. What a waste! The Conejo Valley only has ONE Y in Westlake. It's a very nice Y but a large area like this needs more than one Y in my opinion!