Very rude. Terrible customer service. I would have walked out and went to another shop for my custom shirts if I didn't need them right away. Good customer service goes a long way- I definitely won't be back. read more

LOVE this place! We own a small company here in Seattle and they have been doing our company t-shirts since we had only one employee (now we are up to 23!). They're a local business, and the owner treats you like family -- which is VERY important to me and the way I choose who I work with for all of my business dealings. They are straight shooters, have great prices, care about what they do -- and it shows in their beautiful work. You will not be disappointed if you have them do your work! read more

After my own failed attempts with Michael's Arts & Crafts iron-ons, I called Snap last minute (and very frustrated). Ibad said he'd be able to do it in no time. They had the shirt color I wanted, he had great fonts, and really worked with me to make the perfect custom shirt for me. It turned out amazing and such a big hit. I came back the following week to make gag shirts for a birthday and all of them turned out so well. Ibad does a great job! He seemed a little annoyed by our indecisiveness the second time around but overall was really helpful & creative. If you have an idea, he can really help you make it come to life. read more

They were awesome. I was laughed at by five other stores who specialize in screen printing clothing. 3 sweatshirts, 3 different sayings in a short turnaround - I know it's not the ideal order but Snap made it happen. The staff (owners/managers) at both locations were incredibly helpful and so nice. The outcome was fantastic. The sweatshirts look fantastic. And the price was great, even more so because no one else would do it. read more

These guys are terrific. Sooooo helpful. Did a great job. Helped design even though it was holiday busy. Can't say enough good stuff. Thank you!! read more

We went in the store and asked for samples of custom shirts. We were shown high-quality, rubberized imprints. When shirts were delivered, they were done with a washed-out ink and looked very cheap. The owner claims that it was our fault as the images we provided were not "vector" files, so essentially our fault. $30 for cheap looking t shirts - a big rip-off. Be advised - all sales are final and if you use PayPal to pay, their Consumer Protection does not cover custom products. read more

Our DIVA shirts were printed in a timely fashion and look as fabulous as our ladies. The estimated completion time was 4 days and they were done in less than 1! I highly recommend Snap for your printing needs. read more

A colleague of mine was moving to a different city and our team wanted to get a shirt with messages from all of us wishing him good luck. It was a last moment decision and I talked to multiple stores in Seattle hoping to get it done in a day. This is probably the only place that guaranteed "same day delivery". The lady in the store was very courteous and patiently answered my questions. I gave her 4 A-4 sheets full of messages and she managed to put them together on one small sized men's t-shirt. She also honestly said that a T-shirt would be better than a sweat shirt for this kind of design (although the latter would probably be a little costlier). She did the design herself and managed to give the perfect T-shirt within a day as promised. They worked overtime to deliver it on time. I also got two mugs - they were prepared in less than a couple of hours. Overall, I could not be any happier. Great place, excellent staff, very reasonable prices. read more

Ibad has done quite a bit of work for me over the past 2 years, his prices are very reasonable (often well below what I was expecting to pay) he's friendly and easy to work with as well as flexible with last minute orders. read more

Great customer service! The ladies working at SNAP! helped me design and print my tank tops for an impromptu bachelorette weekend with the greatest of ease. They were knowledgeable, helpful, and super nice. I will definitely come back if I ever have custom clothing to make! read more

I went in last wednesday and needed 9 shirts made for a bachelor party by Friday. Chris jumped right on the task and helped me (for 30+ minutes) design the shirts with pictures and wording, and promised to have them done by thursday evening. True to his word, I got a call Thurs night that the shirts were ready for pickup! They looked great and were a huge hit at the party. Awesome customer service, affordable, high quality work, and very fast turnaround on my shirts. Big thanks to these guys read more

My fiancée and I wanted to get a gag gift for a friend. We called Ibad at Snap! at 6:00 and he told us to come on in and he would create the design right then and there. True to his word, he got the image off the internet we wanted and had the shirt ready to go in about 10 minutes. But then I said, wow, he is so good with photoshop, he could probably photoshop this image with a picture of our friend. Ibad didn't miss a beat, he got us to sign onto Facebook, find a picture, then he and another employee spent time photoshoppinng the photo until it was perfect. They were incredible. And the price was the most reasonable I could have imagined! I would recommend anyone to go to this place if they want excellent custom work done for a reasonable price. read more

I needed last minute printing for a teenager's birthday party tomorrow, and Ibad is making is HAPPEN. I called and Chris in the Westlake store was so friendly and helpful - then I spoke with Ibad (sp?) and he moved mountains to accommodate me. I will refer everyone I know that needs last-minute printing done to SNAP!. I can't believe how lucky I was today to find these guys. Awesome customer service, accommodating, great sense of humor. I work in the video game industry, so I work with a lot of vendors and know good customer service. Awesome service!!! Thank you Ibad!!!! read more

When no one else could deliver on a small short turn around print order, these guys pulled it off! I called the 24 customer service number at 11:30 on a Tuesday night and received a prompt and honest response to my inquiry. The next day I brought in my own shirts and they were able to tweak the design on the fly and deliver by Saturday. Staff was great! Thanks Ibad read more

Fabulous place for custom shirts,Luke was extremely friendly and helpful,he also works at the Northgate location,I highly recommend visiting either store for all ur custom shirt needs read more

Not happy. Bought a shirt and brought it in to get a shirt made for a bachelorette party. I worked with the CS rep and stressed that I had to place this last minute order because I was leaving for Mexico the next day and my online order didn't show up in time. I went over and confirmed the wedding date I wanted printed multiple times both hand written and on the computer mock up. I went to pick up the shirt, got home and noticed he'd printed the wrong date. How can you make a mistake like that when that's your one job?? He ruined the brides shirt so we basically had to tuck the date under and make it a crop top. What a waste of time and money. Won't be back! read more

I had good communication from the start by emailing them. I went to visit the store to see the actual shirts. Hadn't realized it is a store in the Northgate mall. If I knew the reviews were from a mall store, I probably would not have bothered. There were two employees, and one was serving a customer with an important order. The other employee was putting merchandise on the floor. I waited by the counter for, literally, 30 minutes before someone asked if I needed help. By that time she had already approached another customer that walked in and helped him right away. She asked that I wait another ten minutes while she finished making his order, when I had already been waiting way before the guy walked in. Sorry- I'm a customer and I want good customer service.. This place won't be getting orders for my business. read more

It was a pleasure to work with Ibad! I had a very last minute bulk order to print a 13"x15" photo on pillowcases as gifts for my non-profit. He was the only one who responded right away and it turns out that many other shops didn't offer the specific service I needed. He's personable, funny, and offers great prices. Will definitely work with him again! read more

Michael was extremely friendly, patient, and helpful. He helped me tweak my design and I'm glad that I trusted his judgement. My shirts came out excellent. read more

I'll keep it simple. A conversation with a friend on Facebook led to the formation of a new wave band which led to the need for shirts to commemorate our band which led to this vendor. The shirts came out awesome and I get complimented every time I wear mine. If our fictional band ever has a fictional tour we will get our tour shirts from Snap! read more

We needed some shirts done for a friend's 40th bday party and these guys turned them around quickly and exactly as we needed. The price was right and they took good care of us. The party was a huge hit and the shirts made it so. Btw...we're buying another shirt this week for late Xmas gift for my nephew as we found a $50 certificate for $25 thru a company called dealmeo.com we are subscribed too. They do some really good custom work, so hoping my nephew will dig on the cool factor of an original logo'd shirt. read more

I wanted our organizations logo embroidered on a couple sweatshirts I had. I was actually looking for a different place in Northgate Mall, and instead accidentally ran into SNAP! They took my eps file, and suggested I use vinyl print and they made it happen. I was hoping for a 3 day turnaround and they did it in 20 minutes! I browsed the mall and came back. Looked phenomenal. What i walked out with was WAY better than I was looking for. I'll be back. read more

Great service, speed, and price! I had a jacket printed on front and back. Other printing places wanted to charge all sorts of fees, but Snap! charged a low, set fee for the front and back. Ibad communicated quickly and effectively over email before I picked up my order. He ended up having to spend extra time on the logo, but did not charge any extra. I was very happy with the jacket and would definitely use Snap! again. read more

Poor customer service. The guy just about beat his employees and blamed them for his mistakes!

This is the second time I have gotten crew gear for our sailboat here. I got t shirts made the day before I left Seattle where I was for a business trip. Ibad made the name from a specialized font and silver ink for the front and an outline of the sailboat for the back from a graphic I gave him. The shirts were a real hit and looked great for two sailing seasons. I tried to get the same service from five diifferent businesses in SF Bay area where I live. No deal. I emailed Snap and Ibad said he could do the order, and agreed to look at additional foul weather gear to see if he could do a similar job on them. Outstanding. The post office only managed to deliver one of two packages (and then delayed delivery on that one until 12/21!) Ibad was aware I was hoping to give the gear to crew and managed to get out the items he did receive- plus the crew shirts and sent back to me by 12/23!!! read more