Had to go back to pick up a new dishwasher recently and they always have great deals for one offs…read moreand have a decent cash and carry and clearance section. I didn't know that they sold Miele and after my rep (Homer again) explained the features and benefits I was sold. The pricing on Miele is the same as other places but it was the information provided that made the difference and why I only buy my appliances from Coast. Hopefully not for a while though..:)

They are in bankruptcy. No refunds, exchanges, or customer service will be provided. Buyer beware!…read morehttps://www.pwc.com/ca/coastappliances

Dmytro Chornyi served us very promptly and blew us away about his knowledge of the product(…read morerefrigerators) on the floor. He determined what our space was and showed us only what he knew would fit. He knew the dimensions of the fridges without needing to check a manual, and easily and quickly listed the pros and cons of the appliances we looked at. He found us a heavily discounted fridge ( some very minor dents) which was exactly the same as the one we liked on the floor. He found the history of why the fridge had been returned and printed us up a complete manual. He is a salesperson any company would be very fortunate to have in its employ The checkout process was handled smoothly by Kadence despite the computer system being down. She apologized for the delay and thanked us for our patience

Complaint Regarding Poor Service and Communication - Trail Appliances (Langley/Aldergrove Location)…read more I am extremely dissatisfied with the service and communication I received from Trail Appliances in Langley/Aldergrove following the purchase of several major appliances, including a refrigerator, oven range, dishwasher, and microwave with fan. The issues began immediately after we paid for the order. First, the store had our delivery address recorded incorrectly, which caused confusion and delays. More frustratingly, we were not informed that the oven range would not be delivered with the rest of our appliances. As a result, we were left without a stove for two weeks. Attempts to get in touch with our salesperson were unsuccessful--our calls were not returned. When I tried to speak with a manager, I was told one would return my call, but that never happened. On a subsequent attempt, I was told no managers were available. Only after I expressed serious dissatisfaction did someone make a manager available to speak with me. After several back-and-forth discussions with the manager, Roger, we were offered a mere $75 in compensation for all the inconvenience we experienced. Given the lack of communication, the delayed delivery, and the repeated address errors, this offer felt inadequate. Even after confirming the new delivery date for our oven, the company again had the wrong address on file. I had to call once more to correct this--despite having previously reported the issue. Overall, I am extremely disappointed with Trail Appliances' customer service and lack of accountability. I will not shop there again and cannot recommend them to others.

I purchased an item that was received and never taken out of the box to be advised that the…read morerestocking fee would be 50%. This was my first experience with Jeromes and competitors had advised that their return policy for the same item if purchased through them would be 10%. I will not be purchasing another item from Jerome's again.

Great service & competitive prices. The delivery men for our appliance were very friendly &…read moreprofessional. Thanks Marcel & team!

Saw this HD and decided to see if they have the lights we were looking for…read more The staff was great in directing us to lighting. Lo and behold they had the lights!! Glad we stopped in!! The price was okay Plenty of parking for a busy location

The people at this store go above and beyond. They are so helpful, every one of them. I have never…read morefound someone working there that has been unpleasant.

Calgary this is a hidden gem!! The name may be deceiving they sell all kinds of home appliances…read more Pretty much any appliance manufactured in the world you can get it here. This place is unique because they are non-commissioned sales. The sales people genuinely want to know your needs and what you are looking for. They have an abundance of knowledge of the products in the market and want to find something suitable for you. Unlike other appliance stores that may try to upsell you on more features you don't need. We were in there on a Saturday afternoon and our salesman spent about an hour with us helping us select the right washer & dryer, and dishwasher for us. He did a great job of telling us about all of the different options that could work for us. That kind of service you will not get at your big box store. Best of all the prices here are very reasonable. I think we got lucky finding this place at the home & design show combined with a bunch of sales going on at the time. At the home show they had given out coupons to save the gst which we also took advantage of. This is the only place I will shop for appliances for in the future!

Very impressed with The Laundry Store! We were shopping for a new washer-dryer combo unit; we…read morethought we had settled on a model from LG, and were calling around to determine local availability. Unfortunately, most stores would not even answer the phone, and Sears said they would not have it in stock til late September. Enter The Laundry Store, who not only answered the phone AND had the model in stock, but also informed us that a far cheaper model was every bit as good, and would be a better replacement for our old Malber. They saved us nearly $1000, and delivered our new machine around noon the very next weekday. Delivery, installation and removal of our old model was quite affordable, and took only a few minutes. We've called them once since with an operating question, and received an answer immediately. The machine works well, so we are very happy we took the staff's advice to save some money!

The staff are slow, careless, and go on their own time. when I was ready to get a bed frame and…read moretable I told the sales associate and he took a phone call right infront of me, instead of helping me right there. Then once I needed my stuff loaded, they took 40 minutes to load one table, After promising 10 minutes. This place needs investigation into it as something is up.

Purchased a couch in aug and got told will be delivered by sep 18th…read more Nothing arrived or no call back. When we called they told us it's backed order and few more weeks. After 3 months we still have not got our couch and when visit to get the money back it was a back and forth mission and made us wait more then an hour.

I had an excellent experience here. I had to get laundry…read moredrawers for a Samsung washer and dryer. The store manager Rasheed and Kim in appliances were incredibly helpful, professional, and knowledgeable.... Very happy with the results and have been back again, and will continue to shop at this location on Macleod Trail. The staff are fabulous!

You can never find what they say is in stock per their website!! Where is the inventory control ?…read moreSuch a gong show -ensue being 45 min for a 10 pickup and then having to go to another store. This has happened numerous times. Advice: inventory control is important here !!

Had to cancel an important family thing to wait for delivery of washer/dryer- can't provide times,…read moreso just wait. Then they come and refuse to hook them up because it may need extensions on the hose from washer. They offered to send a more qualified technician if I pay and wait another week. Awful service- they should discuss all these things when they jump to sell you appliances so you are prepared for all of this. I would have bought elsewhere

Casey at Bowest is the best. Her knowledge and customer service are absolutely top notch. I hadn't…read moreshopped for an appliance in 30 years. She helped in every way, from my needs, to the best washer/dryer sets available, and value for any and every possible purchase I could have made. Her no nonsense approach was quite refreshing. They have a great reputation in the industry, known far and wide. I would absolutely recommend Bowest to anyone. Thanks for a great experience.

This week I walked into Cricklewood ( which looks amazing, new owners made it even better!) and…read morespoke to Ellana. She was attentive and all ears as I told her our beautiful Canadel table was still not closing properly. She gave me Ron the Warehouse Managers direct number which I called the next day. We talked and I sent him our receipts and photo of the Canadel sticker under the table. He sent Jee to our home and by yesterday it was fixed! Jee had to come back with another young man, so this was a two day adventure BTW. Thank you so much for taking such good care of us! As new owners, I feared you'd tell me sorry, but no, you did not. This table was bought Nov. 2019, and the previous owners sent someone out May 2022, leaving replacement rails in case what he did didn't fix it. Now hopefully it has been rectified properly. I will feel very comfortable shopping at Cricklewood in future, as they are amazing all around! Thank you so much!

I love my new special order coffee table. Wonderful staff helped me choose this new design made in…read moreQuebec Canada. Beautifully constructed. Great customer service at Crickelwood Interiors. I will continue to purchase all furniture from them.