WHAT?! I CAN'T HEAR YOU EVEN GREET ME! If a customer comes in and is having a hard time hearing you, the music is too loud. If a customer says, "Wow, the music is so loud in here" And the young woman at the register just nods and smiles; the music is too loud. If a customer can't read the menu because the music is so loud it is messing with her senses; the music is too loud. When the lovely young woman asks what you want and the reply is, "I am not even sure, because the music is too damn loud. I will just go somewhere else, Thank you." guess what; the Music Is Too Loud. If the employees have so little regard for the people coming in to your establishment that they won't stop for a moment to turn the music down to hear their customers; they clearly don't care and clearly don't want my business. Yes, I am a middle aged white woman who doesn't go out very often and doesn't want young whipper snappers on my lawn, but... for those of you who couldn't hear it in the back; The Music Is TOO LOUD! read more

Smoothie King - too loud - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

They are rude as hell at this location. No greeting when you walk in...no one asked if they could help. It's literally four people working behind this counter all on MUTE! Luckily the order wasn't for me because I definitely would've walked out read more

I come to the Smoothie King from time to time and I've often had to ask them to remake my smoothie because I like them THICK. Per my request in the drive through when I received it the smoothie was not to my liking. Very nicely I requested them to remake it. **Jamiya**the assistant manager snatched my cup and quickly remade it. I received it again and the taste was not what I requested chocolate shredder thick add strawberry's and peanut butter. She quickly shut the door before I could make sure it this was my correct order and ran back to the counter. I then went inside to receive a refund. This will be my last time going to this location. I will drive the extra mile to go to Jonesboro Rd. They always get it right there! read more

I went into this location today...wasn't greeted and no one even bothered to look up when I walked in or approached the register to order. It was a total of 5 employees working..not one was a wearing a mask or gloves. My smoothie was made correctly..thank goodness! I may try this location again to see if Customer Service improves. I hope next time around everyone is wearing a mask. read more

Smoothie King - Smoothie King Eagles Landing - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

I love this smoothie king because of the drive thru convenience and this store is pretty fast with their service most of the time. Today I came in and attempted to order through the drive thru like I normally do when I come here. It is lunch time so I expected the wait time to be longer than usual. I get to the speaker and was told they will be with me just a moment. I waited about 5 minutes then someone came on speaker and asked me for my order. Placed the order and did not get a response. Again I waited a few minutes before I asked if they got my order. I was then told to hold on again and they would be with me shortly. This time I waited about for another 5 minutes to ask if they were ready for my order. No response. I waited a few more minutes (during this time the line was long and people behind me were leaving the line). I patiently remains at the speaker and waited for the person to come back to proceed with my order. After another few minutes I checked back with them to see if they were ready. Once I didn't get a response again, I drove up to the window, the line in front of me had already been cleared out. When I got to the window I sat there for a few minutes and overheard the person getting the order for the car that was behind me. Once she finished taking that order to opened the window and asked if she could help me. I explained to her I was waiting at the speaker for over 10 minutes so since the line had cleared out I just pulled up. She explained to me that they were busy and that's why she told me to hold on. I explained to her that I understood them being busy and the wait time being long but after sitting there for a long time and continuously asking at the speaker if they were ready and I did not get a response I came to the window. She then proceeded to tell me that they do not take orders at the window and she already took the persons order that was behind me. She continued to say I can get your order now but we don't take orders at the window. I gave her my order and paid at the window. She told me to pull to the front parking area and they will bring it to me. I then waited in the parking lot for another 10 or so minutes and decided to go in since I seen the volume of customers building up. When I went in I did not see any sign of my order. I finally went up to the line in store to inquire about my order and was greeted by another employee and she asked me was I looking for something. I explained to her the situation and she said she would make it for me. She saved the day but unfortunately the first employee left a lasting impression that I can't forget. Thank you to the wonderful lady who helped at the end but after today I am not sure if this will be my go to smoothie king any longer. read more

O.M.G. if you want to get a smoothie ANYWHERE, get it here! the special store menu has such great is a great addition to the main one. my current favorite is the cinnamon toast crunch smoothie (highly recommend). and the really sweet part about the whole experience is how welcoming the staff is! everytime i come in i go straight to kaylin and jocelyn! i can chat with them about anything while they make my smoothie. i honestly feel like i'm just chilling with my friends with a tasty smoothie as a bonus lol! seriously, the customer service with those two is through the roof! and they make my smoothie even better every time. shouts out to those two! keep up the great work! read more

Smoothie King - cinnamon toast crunch smoothie - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

I ordered a smoothie online at the Marietta location on 280 Cobb Parkway and the service was extremely terrible. The lady that made my smoothie made it so liquidy that it looked like water. I was not satisfied with the product and I asked could she make another one, and she told me no, I asked her to give me a refund and she told me that she could not. I asked to speak to her manager, she went in the back and took a long time coming back I sent a message to Smoothie King on their website, and I haven't heard anything back. Needless to say I would not be shopping at smoothie king for smoothies again as a result of poor customer, service, and management. I have reached out to the feedback site and awaiting contact. read more

I was so disappointed after purchasing a smoothie 08/05/2021 at 8:27 PM. It was extremely thick and I was unable to sip it through the straw. There were chunks I've not crushed and large bits of fruit not crushed. At 10:30 PM, that smoothie was still thick. I'm not sure what all was put in it but i felt a string in my mouth and initially thought it was from the mango but when i pulled it out, it was string, not from mango. The employee that rang me up was Jamiah C. Not sure who made the smoothie. The employee at the window was laughing when she was taking my order and when i asked if she had my order there was a long pause before she finally spoke, still chuckling. read more

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I got the strawberry gladiator smoothie with kale and banana and added a muscle enhancement and it was INCREDIBLE! I went through the drive thru and was in and out less than 10 minutes. The smoothie was blended perfectly, fit my macros perfectly and was really tasty. I'll definitely be back! Employee working the drive thru was so sweet and speedy! read more

Smoothie King - Strawberry gladiator smoothie - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

I very seldom leave reviews, but today that changed for me. I placed an online order for a 32 oz smoothie. I received a 20oz instead. After driving off and drinking the smoothie, I realized it was the incorrect size. I immediately returned to the establishment to advise them of the mistake. I was then told it was my responsibility to notice and correct their mistake while still on-site; they could not accommodate me by rectifying the situation. The manager also advised the owner would not make up the difference but offered me a pack of almonds instead. It's bothersome the onsite manager is not empowered to make critical customer service decisions. I was appalled that I was made to feel as if I was wrong for requesting a refund to offset the price paid for a 32 oz vs. the 20 oz for the given smoothie. The onsite manager did refund me out of his pocket, which he should not have needed to do. Although his attitude was lackluster, I appreciate his willingness to rectify the situation even though the owner did not. I live right around the corner in Eagles Landing and frequent this location 2x weekly. I will NEVER EVER return to this location! #Rudestaff #nocustomerservice #customersdontmatter read more

Smoothie King - Copy of my receipt vs. the 20 oz smoothie given. - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

The service was wonderful, I only come to Stockbridge on Thursdays for clinical and this is by far my favorite smoothie king. The young lady that made my bowl made sure I got my moneys worth !!! Wish I took a picture but I was to excited to eat it. read more

The customer service here is HORRIBLE. Smoothies may be good but the services ends up leaving a horrible taste.

I ordered four smoothies and they all tasted like 99.9% powder, when it should taste like fruit. I couldn't even finish mine. I even attempted to improve upon it at home by adding some orange juice (they don't include OJ here as a base juice) and other fruit. Unfortunately, the powder taste is SOOOOO strong it's all I could taste still. I wasted almost $40 and my own groceries trying to salvage the smoothie. Although the service was nice and fast, the smoothie left a terrible taste in my mouth and I don't think I will be returning. read more

I love coming here on Fridays because it's $5 !!! It's so busy in here and ONLY 3 young ladies. The drive thru and the inside are crowded and these ladies are handling all of it like a pro! Under pressure they are still maintaining their professionalism and a smile. Shoutout to them. read more

Smoothie King - They are rolling - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

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Stopped in to get my smoothie today all 4 employees Didn't have on no mask or gloves with COVID-19 On the rise I think we all have to be careful I did ask one of the girls no one wears mask today she said hers was in her bag. she went in the back to get it, that took awhile To get I waited patiently when she finally did come back I stated to her when I came I the other day Everyone was wearing a mask and gloves I was Confused I apologize if I a fender her ‍ read more

Today 8/26/2022, I had a bad experience with the management team. She literally spoke to me like I was her kid when I explained to her how I wanted my smoothie. This is not the first time. This matter has been ongoing with the same manager. The manager represents the owner and the brand. As a customer, service is one of the most important parts of experience. Please retrain the staff in management. read more

Now, if you want a smoothie, go here or Tropical Smoothie Café. But anyways, this place is really good. I usually get the Raspberry Collider, which is really good if you ask me. One thing I do not like is that they don't blend the smoothie enough, and so there will be big chunks of ice inside your smoothie. Trust me, it gets annoying sometimes. Inside, it is very nice and clean and is almost spotless. Overall, this Smoothie King is pretty good. read more

Smoothie King - Juice Bars & Smoothies Near Me - Stockbridge, Georgia

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Customer service is horrible...At 9:57 am on 6/23/2022, I ordered a vegan kale mango smoothie for my daughter at Smoothie King in Stockbridge GA. The smoothie was not made properly and my daughter was unable to consume it. We immediately asked for our smoothie to be remade; at which time, our experience turned sour. The cashier made my daughter wait 10 minutes before even being acknowledged. The staff then proceeded to tell us, in an aggressive tone, that they wouldn't remake our smoothie. Other staff preparing smoothies were not wearing gloves or hair coverings. I asked to speak to a manager/supervisor that came out to the front desk dressed and speaking to me and my daughter very unprofessionally. The manager refused to remake our smoothie or give us a refund. read more

What can I say? They just can't seem to figure it out at this location. I often place call in orders because I have a very small window of time to get to work. On this particular morning I decided to call the eagles landing location because it's closer to my job. When I arrived, 15 minutes after calling, they had not even pulled my ticket to begin making my smoothie. This is not the first incident that has occurred. On other occasions I have waited an excessive amount of time for my order. Another time, the young lady had no idea how to work the register and rung my order up to a ridiculous amount. 5 digit ridiculous. The manager was so shook that he gave me his personal phone number for me to call if I had any problems on my account. I think I'm going to stick to the Hwy 20 location going forward. read more

Do not go to this location, I go to Smoothie king every Friday for the special. My daughter gets the lemon ginger spinach. Today she went in to place her order and it took almost 20 minutes. She looked very upset and said that her smoothie was overpowered with ginger, I tasted it and it was awful. She let them know that they put too much ginger in and they refused to remake it. She asked to speak to a manager and the employee came back and said that they do not remake them which, is a lie because my daughter used to work there. We ended up going to the location on highway 20 in McDonough. She went in and took the smoothie and explained it to the cashier and she was pleasant enough to remake it like it was supposed to be made. I will service this location but not the Eagles landing location. Bad attitudes and poor customer service. read more

While the smoothies are good the service is BEYOND terrible. Can't wait for the location on Hwy 81 to open. The people here are slow and their customer service is terrible. I thought it was just the first time I went but after going back several more times nothing changed. Too many young people with bad attitudes. I wish I could remember the guy who helped me tonight, he was horrible. I will not return to this location because of the service alone. read more

Today was my first day at Smoothie King and the ladies were so nice and helpful. I felt very welcome and would definitely recommend this location. Also, my smoothie tastes great! read more

The smoothies are good although I really get the same thing every time. I hate to say that yes, the service here is very slow. 90% of the time I wait at the very least 7 - 10 minutes although yesterday I went right through. The service is usually good, I haven't had any problems. I always go through the drive thru. Waiting on the Hwy. 138 in Stockbridge new location to open. BTW I hate the new app. read more

Slow service and a lot of teens working here. They were loud and not professional. Had their own conversation going on instead of assisting customers. read more

I went to smoothie king on fri evening! Customer service was terrible! I downloaded the app to receive the $2 off, I showed to cash she even pressed redeem for me! She didn't even take it off my receipt! I have my receipt. Y make me redeem and don't take off! I don't have money to waste! I purchased to MR nutty and vegan pine! I was a loyal customer! The smoothie wasn't even delicious, usually there are great! I always get them didn't even know about app. I miss the 1 on flat shoals pkwy! Very friendly on flat shoals! I was treated with disrespect and I'm spending my money! That young girl was so unprofessional! Loud scratchy her hair phone on counter! So dissatisfied read more

This location absolutely sucks.!.I went in to simply purchase a smoothie.. there wasn't a long line or any line for that matter ....Employee AURIAN P...took my order..I ordered a uber..once I placed my order..A waited and waited and waited...I couldn't understand why..it took so long!A client...Caucasian came in after me..She was able to have her product not only made ,packaged and served ..while I was still waiting...I was absolutely apauled!!I immediately asked how that could be possible..AurainP...stated..Oh the other girl just made hers first!!! I said give me a refund..asked her name multiple times and was ignored..luckily..its on the receipt..Asked for the manager..she said she wasn't there and she doesn't know how to do a refund...so she has to call the manager!!!! All this time ...I have a uber waiting outside...with no resolution ..so I asked her coworker...who said she didn't know her coworkers name or her manager name !!! Let me be very clear... This is the last time I will ever ever step foot in that location..I am absolutely disgusted.. That is blatant discrimination... blatant disrespect on all levels....No apology, didn't want to give her name andwalked away to the back of the store while I was speaking to her.. all three employees..no refund....this is Disgusting....poor service, disrespectful and overall unacceptable.... read more