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    Smoothie King

    2.7 (33 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 2 months ago

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    Bee berry sting

    I rarely leave negative reviews, but my experience with this smoothie king location was incredibly frustrating. The customer service completely ruined it for me. Mr. Ron was rude and unprofessional, and when I reached out with a simple mistake about my order instead of helping me, Mr. Ron became argumentative and dismissive. Rather than taking accountability for the mistake, he insisted that it was correct and spoke to me in a condescending tone. I wasn't rude, I just wanted what I paid for and tried to explain it was incorrect. But the way Mr. Ron handled it was completely unprofessional. I felt more like I was in an argument than a customer being helped. It's not just about the mistake, it's how you handle it, and Mr. Ron clearly doesn't value the customers enough to do that respectfully. I was met with attitude and sarcasm when I pointed out a mistake in my order. Rather than trying to resolve the problem, he acted like I was inconveniencing him. It felt more like a face to face debate than a customer service interaction. I've never dealt with a business/manager so unwilling to accept responsibility or listen to feedback. I asked for a refund and luckily the store owner Mr. Stacy Johnson was there to assist. He informed me that there was a mistake and asked me if I wanted my bowl. Unfortunately, I was no longer interested in the bowl and only wanted a refund after feeling like I had to defend my dissertation.

    Inspection score

    Super friendly staff and very clean, too. Ron the new manager was very nice and helped me get a $3 discount via smoothie king's app. I love that they have a drive thru. It's super convenient when I'm coming by with my kids. Definitely recommend stopping by now that they're under new ownership.

    Super friendly staff and very clean, too. Ron the new manager was very nice and helped me get a $3 discount via smoothie king's app. I love that they have a drive thru. It's super convenient when I'm coming by with my kids. Definitely recommend stopping by now that they're under new ownership.

    Caribbean Way + Strawberry Slim 'n Trim (Stevia sweetened)
    Gretchen S.

    I've never really been to a bad Smoothie King yet. I think the one in Tucker by Lavista Road is the slowest location I've been to, but the product is always good. This location and the one on Holcomb Bridge Road have both done a good job so far. My fiancé and I have only been to these two locations one time each but no issues so far. I like that they have so many health conscious options. Recently, we got a Caribbean Way and Strawberry Slim 'n Trim - both 20 ounce smoothies. The Strawberry Slim 'n Trim is Stevia sweetened and tastes great but without all the added sugar. It's also nice to have the drive-thru option that not all smoothie places have. I grew up with Jamba Juice as a chain, but so far I think Smoothie King is superior. I would definitely come back to this location and try more drinks.

    Kevin G.

    This has pretty much been my go-to Smoothie King stop the past few months when I needed that Meal Replacement after a workout. This Smoothie King sits off the Indian Trail exit on 85, in a very tiny shopping plaza by an Oil Lube Shop. I've noticed that a lot of Smoothie Kings tend to set-up shop beside Oil Change locations. We all know the services that Smoothie King provides, The main and only reason I hit this one up is b/c of the drive-thru service. I typically don't feel like going inside after a work-out, and this location is on my way home from Lifetime Fitness. The convenience of the drive-thru at this location is why I give them 4 stars. I never have a long wait here, and there's typically no other cars in line. It is a tight squeeze on the drive thru, so if you drive a Hummer you might need to rethink this spot. I always get the Hulk, and recommend the Strawberry over the Vanilla & Chocolate (got the Chocolate on this last visit, and it tasted chalky - made me more thirsty). Great spot if you are on the go.

    Metabolism Boost Mango Ginger
    Douglas H.

    I've been doing more smoothie meal replacement lately. I enjoy how this place has so options - which may seem overwhelming at first. Usually I have been getting under HIIT menu - Veggie Mango is my current favorite one. Decided to try the Mango Ginger and definitely has a nice kick to it. Aside from the menu, service is a hit or miss. Some who work there seems bothered if you try to customize or have questions. Also, I have had problems with the app where it never scanned or gave me my points. I have even emailed them about them, but to know avail.

    a person holding a few tickets
    Hue T.

    I love smoothies. I have to say I'm hooked on Smoothie King. I've tried all the other smoothie and juice bars and Smoothie King is the best value. Their small is like a large at most juice bars and the price is lower. This is a brand new location on Indian Trail that has a drive-thru as well as walk-ins. I think this is definitely a great place to grab something refreshing. The smoothie menu is equally varied with high protein smoothies as well as blended fruit concoctions. So far my favs have been the Strawberry X-Treme, Angel Food, and Acai Adventure. Overall, service is friendly and fairly swift. I like how fast and accurate they are because I'm usually visiting on my way to work. Delicious and nutritious! Check them out!

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    4 months ago

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    1 year ago

    New staff and management. Drive through isn't at many locations. Worth the trip amd the wait.

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    1 year ago

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    1 year ago

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    6 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    Great folks, good smoothies, fast service.. it's all we can really ask for ! Thank you, and please, keep it going !!

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    5 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    2 years ago

    Great customer service at this location! Staff is always friendly and pleasant. One of my favorite locations

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    6 years ago

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    9 years ago

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    4 years ago

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    2 years ago

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    9 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    8 years ago

    Simple question: How do you run out of peanut butter AND bananas? Also when ask said question you roll your eyes and laugh?

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    8 years ago

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    7 years ago

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    Review Highlights - Smoothie King

    It is a tight squeeze on the drive thru, so if you drive a Hummer you might need to rethink this spot.

    Mentioned in 6 reviews

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