The store is clean is bright. There is a table that seats 4-5, bar seating and outdoor tables. To…read moreplace an order, there are 2 kiosks and a register. The ladies working were busy but no so much that they couldn't welcome patrons. Overall, the service was unremarkable. My daughter ordered the Coffee Dream Machine and likes it. I ordered the Caribbean Passion. I tried to modify it to an old menu item, Caribbean Craze and failed. lol Overall, the smoothies are pricey (what isn't) but Jamba is a staple in the smoothie sphere.

It was ok, we came all the way from Mt Juliet, because smoothie king makes my stomach hurt, but…read moreanyway , I have nothing bad to say but we probably wont be back.

Amazing customer service. You also get a free juice when you sign up for membership rewards for…read morefree. I came in yesterday and now I'm hooked and coming back today. I love how convenient it is and it's extremely fast service. I'm out the door in five minutes after ordering. Thank you all !

Decent smoothie.. a little sweet for me. Service was quick. I wish they had a basic smoothie with…read moreblueberries, bananas, strawberries, almond milk.

I have been driving down Cool Springs Boulevard for close to 4 years now and never knew that this…read moreTropical Smoothie was there! I've even been to the neighboring 7 eleven and PF Changs...and still never noticed! Well all that changed this week when I was leaving the office and had a craving for something that wasn't just a coffee...or water. I was resigned to just swing by Starbucks and scoop up a cold brew when out the corner of my eye I saw this Tropical Smoothie...I made a left at the next light and whipped on in with delight! Funny thing is I ended up getting the Mocha Madness, which is a coffee based smoothie, but it wasn't just a cold brew...and it was extra delicious and healthy-ish, so win-win! The interior of the store is bright and larger than it appears from the outside. They have several tables lining the walls and a spacious ordering area/counter. Inside was well kept and clean. The staff were friendly and helpful. I couldn't remember what I had gotten last time I visited a TS, so I gave them what I was after taste profile wise and they helped point me back to the Mocha Madness. Overall, happy to now know that this place is here - Certainly will be added to my weekly rotation!

It just overall is not a good environment workers are highly disrespectful and takes forever for…read morethe food to be cooked.

The big island bowl is hands down my FAVORITE! I ordered the small which is plenty for a meal…read more However, it is 80% toppings and 20% smoothie so if you are wanting more smoothie then I would suggest ordering a large. Right now the Factory is undergoing some major construction so Franklin Juice is temporarily located way in back separate from the main hallway of stores. You actually have to go outside around back to find it. Once the renovations finish it sounds like the storefront will combine with Honest Roasters coffee. With it being a temporary location, I can't judge too hard but there is still a decent amount of indoor seating and a huge patio of outdoor seating. The staff is super nice. I had a gift card that was causing some troubles and the cashier was very helpful and accommodating in getting it to work.

Yes stopped into The Factory while visiting Franklin, on our way to BNA. I saw Franklin Juice also…read moreoffered acai bowls which was perfect especially since it was so hot while we were there. I was pleasantly surprised by the size of the menu. I ordered the bombom bowl which came with: - acai blend - granola - cacao powder - banana - strawberry - cacao nibs - almonds - honey It was super busy but my food didn't take long which was nice! The bowl itself was solid, I wish there had been less granola and more fruit but that's just personal preference. I also ordered a GF muffin which was ok, kind of dry which is sometimes to be expected with GF baked goods. Overall this definitely did the trick and I was thankful to have found it on such a hot day in Franklin.

Stopped by on my way to work today because I always see a long line of cars but I never have time…read more I can see why they're so popular! I had a hot pumpkin campfire latte and it was actually so delicious! The staff working were all very sweet and clearly working as efficiently as possible. I hope I have some extra time more often on my morning commute!

My husband and I visited Southerner's on Royal Oaks this morning on the way to an errand. We waited…read moreabout 30 minutes for 2 lattes and a breakfast sandwich, which felt quite long for a drive-thru. Our order was for 1/2 sweet lattes (correctly written on the cups), but both came out much sweeter than requested--my husband's was so sweet he couldn't drink it. The breakfast sandwich, which was around $4, seemed heavily microwaved and was very hard around the edges, making it difficult to eat. While waiting at the front, we could hear the baristas chatting and laughing quite a bit. It gave the impression that there wasn't much urgency, even though several cars were waiting in line. We really do love what this business stands for and genuinely want to support local places like this. However, based on this experience, the long wait time, lack of order accuracy, and food quality makes it difficult for us to justify returning. :(

This Smoothie King is located in a small shopping center a block off of Cool Springs Boulevard and…read moresits amongst local shops and eateries. For a SK located in a plaza, it is decent size with a few tables inside and a spacious area to order, shop the shelves and wait on your smoothie. There are also dedicated parking spots up front for pick-up. I work not to far, so at least a few of my morning commutes include popping in and grabbing my favorite smoothie, which happens to be the Coffee High Protein Almond Mocha! Service is always stellar here as well. Whether ordering at the counter or just swinging by to scoop up my online order, the staff is always friendly. Overall, great Smoothie King. Only thing that would make it better would be a drive thru!

The store was clean, the servers were friendly and the coffee espresso smoothie was delicious. I'll…read morebe back to try the avocado toast and smoothie.

Pizza team do better. As a former small business owner, I hate to give out poor reviews…read more Unfortunately I've had multiple horrible experiences with the pizza counter and their employees. I believe this makes 5x in a row so I thought I'd step up and say something. I won't go through all of them, but here is a synopsis of the last two. My nephew had a football game at Centennial High this last fall, so we went to grab a pizza from the counter (you know how high school boys can eat). It was fairly late so they had several partial pizzas available by the slice. My wife and I tried to order a pizza and were told it was too late (really!!) so we asked if they could put together a whole pizza for the slices that were being sold "by the slice." We were also told no. I was dumbfounded, they said we had to order them by the slice only. They looked like they were sitting for a bit so I thought I was doing them a favor. Not to mention, they had what looked like four employees just conversing and on their phones. This morning my elderly parents were craving pizza so even though we have had multiple negative experiences, I thought; what the hell, we haven't tried them since last fall. I called, a woman with a kind voice answered and I thought finally a positive. I apologize for not being able to find the different pizza options on your website and she transferred me to the "ready to eat" counter. Unfortunately, they weren't ready to answer the phone because after several minutes on hold we were hung up on. If this was just a one time occurrence I would be fine but this seems to be their common practice. Customer facing employees must have better customer service. I will just grab a few pizzas from another place, I don't know if this is a reflexion on Whole Foods or just that Ready to Eat crew. Either way we probably won't be back for a while.

The Whole Foods in Franklin is the anchor store for a large multi-use plaza on McEwen and is easily…read moreone of my favorite places to stop in the area. Whole Foods in general are always so refreshing to be in from the condition of the store to the cleanliness, service, fresh food and of course...the hot food stations! I have popped into this location many times over the years, sometimes for full shopping experiences, other times for a quick lunch and on occasion, for an Amazon return. Each visit is fairly effortless and stress-free. The only part that can be slightly painful is parking, and getting in and out of the place...this complex is very busy! Service is always stellar whether on the floor, behind a counter or at the registers. Overall, while I am a Kroger loyalist, I make it point to swing by this Whole Foods anytime I need...or want!

Wow, this place has healthy food and great salads. Loved to see the market with a variety of…read more foods & healthy items. Service was great, everyone was kind and accommodating. Modern rustic market style with a modern cool bar in the middle. Glad we stopped by on our way out of town

Delicious! The chicken Caesar wrap was the best I've ever…read morehad. My husband loved his turkey melt and potato salad. I also needed a sweet treat and the Brown Butter chocolate chip cookie was quite tasty. It's VERY busy and quite hectic inside and on the porch. Not really a leisurely, quiet Sunday sit down and relax atmosphere, but this is more about their popularity I think. The staff were helpful and friendly...well done! We were amazed at the prompt arrival of our food on a busy Sunday. A great place for a healthy meal option that is also delicious!

Discovered this place while walking the dogs... The staff…read moreis extremely friendly and knowledgeable of the products offered. Very clean on the inside, bright and cheerful. The coffee was pretty tasty. A hidden gem.

Nice location and definitely has the business! I can't wait to check The Well Coffeehouse out a…read morelittle longer the next time I'm in the area!

I've had this food twice (once via delivery and once at a catered lunch) and unfortunately, nothing…read morereally stands out. The chicken is bland and lacks seasoning. The vinaigrette is overly vinegary, while the ranch tastes too heavy on mayonnaise. The purple rice is also bland. The ingredients are fresh and the lettuce is clearly high quality, but nothing on the menu makes me want to come back. Healthy, clean eating doesn't have to be boring, yet the overall experience here is underwhelming...more yawn than wow.

Fresh food. Fast service. Made to order. Diet friendly options. Drinks are different and delicious!…read moreYou can choose particular ingredients for your menu selection, or have it the same as listed. My favorite is the Tuna Poke Fire Bowl. It's a bed of kale with ahi tuna, shredded cabbage,quinoa, carrots, cucumber, scallions, avocado, and almonds. It's tossed in a miso ginger and sesame Sriracha dressing. Pretty healthy and very yummy!!