I've been drinking smoothies from smoothie king since I was a kid but I've never been to a location quite like this one. The service is confusingly bad and the inside is never open. So even if you make an order online you have to wait 20-30 minutes in the drive thru line of the worst parking lot in America to get your smoothie. I was a teen who worked at a restaurant as well in my past life but we never had people waiting like this. I truly don't understand because it's just smoothies. A little fruit, maybe some veggies, a protein or two. And no one in the building is apologetic. Never a "sorry for the long wait" or a "we appreciate your patience." I know I'm probably just old school but simple customer service should be taught even at the teen level. It's unfortunate being I know they would get more business if the service was better but it's been like this for the last year and a half. I've seen so many frustrated people park and try to get in just to realize there's a small sign on the door that says drive thru only. At least maybe the sign could be bigger. Idk but I hope something changes with this location soon. read more

Smoothie King - This is ridiculous. Because the inside isn't open - Juice Bars & Smoothies Near Me - Duluth, Georgia

BIG fan of Smoothie King! This location isn't my favorite location, the CUSTOMER SERVICE IS NOT all that. Most of the time I use apple pay & go thru the drive thru, well lately INSTEAD of them:: greeting you & telling you the apple pay in the drive thru is down they'll let you order come to the window & THEN say oh our apple pay isnt working. A few weeks ago they must have run out of an ingredient that's used for the smoothie I like...when I tell yall I was pissed b/c my smoothie is normally pink & to be a red like color & the taste was off....they need to do better here at this location!! read more

Best smoothie ever. Not sure what I'm ordering staff doesn't get annoyed with me, like you know who B read more

Right on awesome service, even when they ran out of an ingredient, they recommended an alternate. Great staff

Came to the store 3/17/21 at 645 pm No body available at drive thru Parked my car look through the door employee was sitting with feet up on table chatting on the phone , I tried to open the door it was locked She was laughing giggling on the phone And didn't even bother to say or point to any thing I left , how can this type business stay open All the review here are 1 stars read more

Smoothie King - a storefront with a sign in the window - Juice Bars & Smoothies Near Me - Duluth, Georgia

The service here is horrible. I walked in.. no greeting. Got my order.. no nothing. She sat my drink down and walked away. The young ladies that worked today on 8/15/20 @ 10:45 AM clearly doesn't want to be at work today and it shows with their non pleasant attitudes. It's service like this that makes me not ever want to visit here again. read more

In the store it smelled terrible.But the taste is awesome,also the service was kinda great?

Store usually sucks but Ashley made the experience a lot better and made my smoothie perfect! Didn't have to wait forever like usual. Definitely worth the experience! read more

There is not a smoothie king here, but the farmers market was very nice and the fruits looked fresh. Also the food smelled good. But again NO SMOOTHIE KING. read more

Worst customer service!!! They don't want to tell you the total after you place your order! They all got attitudes!

My idea of a drive-thru is fast and convenient, well NOT this place!! 20 minutes sitting in my car blocked from the front and back without the option to leave. Finally I get my smoothie, get to work extremely late with a $15 ticket on my door for not opening on time. Finally start drinking my smoothie that I LOVE (green tea tango) and there are small pieces of plastic in the smoothie very frustrating!!! read more

Smoothie King - Juice Bars & Smoothies Near Me - Duluth, Georgia

Come to this location if you would like the worst Smoothie King experience possible. The drive-thru is conveniently located next to smelly dumpsters, the employees all seem to be stoned and/or idiots. The last time I went to this location (also _the_ last time I will ever come to this location), I waited in the drive-thru line with 3 other cars for 20 minutes. When I finally reached the window, I was greeted by the wrong smoothie. When i let them know they had the order wrong, she gave me attitude and I got a brand new 5-10 minute wait at the window. When they FINALLY got my order right, ms attitude told me that it took so long because "they had to remake it." No, you didn't make it right the first time! How hard is it to blend fruit and ice? Never again read more

Came here today @4:00 & the girl in the drive thru had the worst attitude! She was very rude and over talked me when i asked a question. I will not be back smh! On top of that my drink was supposed to be a 40 oz and i got a 20 oz! SMH I didnt want to even go back to fix it because of the attitude read more

I don't normally write reviews but ZERO! No greeting when I walked in. They looked at me and made me wait like five extra minutes to greet me. Then had the nerve to have an attitude like I was an inconvenience. The place was dead! Placed my drink on the counter without saying a word and walked away smh. DO BETTER and hire people that care! read more

Not my favorite Smoothie King to come to. Their employees are sooooo slow and they have attitudes when you ask them questions about nutrition. Also, their scanner must not me working, because I've tried to add points and was unable to redeem any via the Smoothie King app. But it's right across from LA Fitness....so I have it 1 star for convenience and 1 more because I love the strawberry Hulk. read more

Great smoothies. Customer service not so well. I had just added the app to receive a 2 dollars off for some reason I never receive the reward in the app. Client didn't give me a receipt nor added points he seem to have an attitude as well RUDE!. I'm Very disappointed! Definitely changing locations. read more

Smoothie King - a smoothie in a plastic cup - Juice Bars & Smoothies Near Me - Duluth, Georgia

I came 15 mins before they closed and they have a sign saying they can't take orders. It looks like they closed earlier than they were supposed to. This is the second time I have been by here and they've had this sign up close to closing time. read more

this store needs help like crazy man. this is the most inefficient operation ive seen in a place of service. expect to wait at least 10minutes for ur order. the workers are all young kids in their teens and early 20's with no supervision. one server even gave my debit card to someone in the freaking drive thru. had i not asked for it after about 5 minutes. the smoothies always come out tasting good. but servise wise they are gutter trash read more

Smoothie King - cars parked in front of a convenience store - Juice Bars & Smoothies Near Me - Duluth, Georgia

Hands down for the worst smoothie king branch in the USA, I traveled all cross different states Nd tried smoothies king everywhere they all taste similar and tasty expect this branch, if you want your smoothie that looks like color water then go to this branch and let these un responsible kids make you one with an attitude. Hours of operation is a joke they suppose to close at 9:00, but by 8:30 they lock the door and will not take drive thru orders read more

They do not wear masks while taking your orders and making your drink. I would not go here during a pandemic their managers need to regulate their staff. It's disgusting that they are in the FOOD industry and not wearing a single mask. read more

Being how so many businesses are fighting to keep the business afloat I tried to get a smoothie through drive through window on foot cause their lobby is closed they wouldnt sell me one and the lady said that I had to be in a car so I had to pay a taxi to drive me through the window what a shame if i wasnt craving a smoothie i would have said fck u lol read more

Smoothie King - Juice Bars & Smoothies Near Me - Duluth, Georgia

I love Smoothie King, especially on Monday's for their 5$ Mediums ;) great deal, plenty of parking, and a DRIVE-thru. Service is always pleasant for me. read more

Smoothie King - Addicted to the thrills - Juice Bars & Smoothies Near Me - Duluth, Georgia

I went through drive thru we first said hello someone their head out through the window thinking they were going to come and take our order but no reply , we waited for 10 mins we went to the front doors were locked bc it was only drive thru but there were two teens inside just talking not helping us out at all terrible service. read more

I ordered the mango kale smoothie. First: My order was incorrect I asked for blueberries and I got apple juice. That makes no sense. Second: The dude at the counter didn't know how to say sorbet so I corrected him twice and he still said sor-bet and not sor-bay. Third: I had to argue with him about how my order was incorrect and how to adjust the ingredients to make it correctly. Tip: Don't have employees who don't know how to treat customers or pronounce your products. read more

Let's talk about how rude the employees are. Thy don't speak or say anything when you get to the window. They open the window look at you and wait for you to have them your card , no total , no no how are you ? Nothing! Today Rafael took my money didn't speak and was arguing with another employee, cursing at another employee. So unprofessional! read more

Such a pleasant visit today, my order was accurate and time efficient! William and Destiny were super friendly and definitely different than most of the associates that I've come across at this location. read more

This is one of the worst Smoothie Kings I've ever been to! Ran by kids who don't have any concern about true customer service! The only reason I come here is bc it's the only one near my home. The drive-thru was full with 10 cars and they closed the inside to walk-in customers??? If I could give them ZERO stars I would! read more

Ordered online for curbside service. After waiting for 10 mins, my fiancé suggested I call. Good thing, because they DIDN'T MAKE our smoothies AT ALL. They rudely said they were out of the "ice cream". When we ordered again and waited AGAIN, no response, one person sitting at a table and another in the parking lot, doors locked because of COVID. So we decide to head to the drive thru even tho we selected " CURBSIDE" delivery. We ended up getting completely wrong flavors, sizes, etc from the chic in the parking lot with no apology or offer to fix it! read more

I placed an online order today (1/27/21) for this location and once I arrived to pick it up, the doors were locked. I go through the drive-thru, only to be told, they are out of all ingredients to make smoothies. I asked for a refund and was told to go back online & there should be an option online to refund the order. Well, that was not accurate either. I had to call back to the store & was then told the manager would be issuing a refund back to my card & it would take up to 3 business days. Ridiculous!!! I will be calling corporate. read more

Third car in line 20 minute wait to pay, then smoothie was made. Ask for discount due to wait. No manager on duty and no employee on staff can take administrative control to do so. This isn't the line workers issue, managers should give lower employees the power to help patrons if no manager is on site. Ridiculous. read more

Rude and slow- Always! Worst smoothie king experience - consistently! They even had the nerve to tell me they were closed before the posted closing time with other employees laughing at their rudeness in the background. They really need better employee training at this location. It's just smoothies, I don't understand the attitudes. read more

Good smoothies, as expected from any smoothie king location. This location was nice because it had a decent sized parking lot (not always the case at locations around Atlanta), large and neat interior, and a drive through! We still went inside for service so we could look at the menu. Service seemed a tiny bit slow, but we did order 3 smoothies. But we didn't really have any issues with customer service, as other yelpers report. read more

Went to get a smoothie at 8:02, door was locked, open sign off. Come here often and they are supposed to close at 9. Made a trip to just go here for them to close early? The front door hours say 9, Website says 9, all smoothie kings close at 9. And the people inside shooed me away when I pointed at the 9pm sign on the door, and didn't even come to the door! Contacting corporate, wow. read more

The people here were just sooo rude to my family and I. We thought they closed at 9pm since that was the time on google, yelp, and their door. Apparently they now close at 8pm. We arrive at 7:55pm and they refused to give us service even though we were under the impression they'd be open for awhile. I even told them that my kids won a card from school for a free smoothie and they wanted to use it since it expired the next day. Those two girls still refused us service. My kids were so disappointed. read more

If I could give them less than 1 star, I would. My friend wanted to show up how nice smoothie king was. He always goes to the other locations. but we were around this location. It was April 2, 2021, at 17:30 we wanted to try and have some time together chatting inside. we ordered 3 awful smoothies we could not even finish them. we were not sure if we could stay inside. So we looked around and realized young workers didn't wear masks. one was a young black girl who did not even bother to wear a mask, and a young black boy did wear a mask but not properly. He put the mask on his chin and kept talking while he was making smoothies. they were tasted wired also feel uncomfortable to drink them. I do not think they handle the food right. they do not even wear gloves nor wiped the cup right. he wiped the overfilled drink with the other cup's bottom. we can not even call wiped but try to hide overfill with my cup's bottom to wipe of my friend's cup lid. it was so weird. When I saw that, he said I was going to wipe it then he wipes it right(?) Now the worst thing I ever experienced. we were trying to ignore all their no manners, and had a seat and talked, the black girl was shouting and cursing. actually kept cursing and used F words for a while. we were not happy and we just decided to walk away and we mentioned we never come back to this place ever. Only one employee among three, who looked Spanish young girl was quiet and kept working with properly wearing mask on. She was the only one who worked right. I am pretty sure this location is operated by corporate this Place, please manager or owner, please check all the reviews and please manage right. I have never seen these kinds of bad reviews ever. read more

They was a little on the slow side in the drive thru, but other than them that my green tea tango with Mango was good as usual!!

The drive through was so long. The staff Xavier G was so professional. He let me know they are only him and another staff. I feel like management needs too hire more staff it's a Saturday and busy time. As a customer i should get fast service. I wait 40 min from drive through.So Manager please hire more staff and not burn them out. So things can run faster and smoother. read more

Drive-thru wait is atrocious. Waited over 5 minutes for someone to take order over the speaker and then another 10 minutes to get to the drive-thru window (only one car ahead of me). When I got to the window, no one was there to greet me. Took another 5 minutes for someone to come to the window. No apology for the wait and the associate's attitude was 'IDGAF'. The lack of customer service will definitely keep me from returning... read more

Let me start by saying, the customer service here is terrible. There's a young lady here who takes orders who always sounds unpleasant when taking orders. This is not the first time, but today I felt like writing a review. You would think that she had beef with you the way she takes your order. I placed my order at the drive thru and after saying what I wanted there was complete silence. Someone else had to come and take my order again because she wanted to have a silence contest. Honey, if you don't want to be at work, GO HOME, expeditiously. No one made you work here, you CHOSE to work here so act like you want to be there. I see the owner commenting on people's reviews saying they will address the issue, yet the issue is still unresolved. FIX IT. It's ridiculous. Either get new management and employees or this location will definitely go out of business soon. Do better. Treat people how you want to be treated! read more

Waited over 20 minutes at the window for smoothies that ended up not being what we ordered. We did get a "sorry for the wait". It's not always this bad, but it's definitely not one of smoothie kings best run locations. read more