Two stars for the response... From the Store Manager I find it a bit cliché to receive this response now considering I already shared my concerns directly and never received any follow-up or resolution. However, once a public review is posted, suddenly there's a commitment to improving service and addressing the issue "directly." My concern was never just frustration, it was the lack of attention to order modifications involving food sensitivities, which could seriously affect someone. I just hope more accountability is actually taken moving forward beyond generic responses. read more

Smoothie King - Go coconut Go Coconuts Bowl ™ - Juice Bars & Smoothies Near Me - Atlanta, Georgia

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I really wanted to love this place, but... yikes. I get it ; it was early, we're all tired, coffee hasn't kicked in yet ..but the two employees working looked like they'd rather be in a dentist's chair than serving customers. I ordered a $15 coconut açaí bowl (because I enjoy pretending I'm a tropical health goddess on weekdays), and... well... let's just say my bowl was suffering from base shortage syndrome. The "coconut base" ...you know, the part that's supposed to fill you up -- was basically MIA. You can see it in the picture: that little white layer at the bottom? Yeah... that's it. If I'm paying $15 for frozen fruit concentrate, please, I beg you, fill that bad boy up! Don't make me go home and stare longingly into the freezer for backup fruit. Great concept, but between the "I hate my job" vibes and the skimpy serving, I left feeling like I paid luxury prices for snack-size energy. read more

Smoothie King - Coco Colada Bowl - Juice Bars & Smoothies Near Me - Atlanta, Georgia

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Came here for the free watermelon hydration smoothie. Smoothie was delicious. Location was clean. Free parking available. read more

Smoothie King - Juice Bars & Smoothies Near Me - Atlanta, Georgia

The score should say enough, unfortunately I was in a rush and placed a pickup order through door dash since it was on the way to my destination. I received a notification that my order for pickup was ready after about 10-15 minutes. I got there about 5-10 minutes after that notification and immediately smelled the store. Not so pleasant smell but here we are. I give them my name and they didn't even make my order. The woman up front looked up my order and printed it out to start making it. Through the app, I ordered an açaí bowl and made a couple of modifications. Little did I know she didn't see them on her end. When she handed it to me I told her of the modifications and she very patiently offered to fix it (very kind of her). Then I got it and it still wasn't right. No biggie, but off the score alone, I probably wouldn't come back to this location. Upon eating the bowl, it was very delicious but soupy as the açaí had melted. read more

Smoothie King - Inside and health score - Juice Bars & Smoothies Near Me - Atlanta, Georgia

That smoothie they made me was so disrespectful! Keto Chocolate smoothie was just water in a cup! I ordered but the 5 people behind me got their drinks first. Service some ass cheeks, everybody behind the counter just ready to argue and leave! Smell like sewer in here, never again! read more

Food: 5 Customer Service: 5 Affordability: 5 Location/ Parking: 5 Cleanliness: 5 This is a smaller location. Friendly and professional service. They are short staffed so service was slow. No customer bathrooms, so go next door to the donut shop, Lol! My smoothie was yummy as expected. My advice if you need a healthy fulfilling option, try them! Dont forget try kindness! read more

Walk up to owner screaming at employees outside. Should have turned around then. Employee inside was rude when I had issues with payment and couldn't help me. The store was so dirty. I could see the powders and they were caked up with days of not being washed. Employee inside had the same gloves on after using the register, opening the front door to yell for help and touch other non food items. Just was so dirty. PLEASE do yourself a favor and go to Planet Smoothie read more

Worst service, took more than 30min to get a smoothie. Workers are slowwwww. Don't waste your time here

This location, by far, has the worst service. I have been to this location several times because it is close to my job, and each time has been unpleasant. I walked into the store around 12:40 pm on 8/6/2024, and a store associate looked me in my face with no greeting and proceeded to fulfill an online order. I stood there for about two to three minutes to see if he would acknowledge me or call someone from the back to assist me, and he did not. I decided to leave the store because why would I give my money to a store location that does not put customer service first? Please hire better members of your team. I understand that good help is hard to find, but the wrong hires will run your business down, which is happening at this location. read more

This is my first time here, it's smaller which is not an issue at all. Customer service is non existent. There was no greeting, no communication. It was not busy at least from what I could see. There were only 2 customers inside , and this location does not have a drive through so I'm confused why a simple hello or one second could not be said. If you don't take care of your customers I doubt you are taking care of what we are consuming. Needs better hospitality. read more

girls behind the counter were helpful and funny. smoothie was good :) went on Monday 5/12 around 4:15 read more

I put in a mobile order for one small smoothie 15 to 20 minutes before I arrived when it said it would be ready in 10. When I arrived, the employee working had not even begun my smoothie and there was no line or many people inside so no reason for it to not have been ready. I thought placing a mobile order would make sure I didn't waste my time standing around waiting for it to be made but clearly it makes no difference. If you go to this smoothie king be prepared to wait and don't expect timeliness. Very disappointing read more

I like this particular location...they are fast and friendly. I never have a problem with my order and each smoothie I receive is always blended perfectly. I usually take advantage of the $5 Fridays on the 32oz which is a great deal. read more

Smoothie King - Menu board - Juice Bars & Smoothies Near Me - Atlanta, Georgia

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little girl with brown hair was very rude and messed up my order several times I truly have never had worse service in my life.

Service was great. My first smoothie did not taste right, I brought it back and staff was happy to remake it and the remake was great. Cleanliness- 5 read more

I wish I could give zero stars. Walked in and I wasn't greeted. The server just yelled "are you Rachael?" and when I said no she just went back to making a smoothie. So I waited, and waited and waited. She didn't ask me if I was picking up or placing an order. Nothing. I guess she was making multiple online orders but I wouldn't know because she never spoke to any of the four people standing there waiting to place an order. She didn't apologize for the delay. Just ignored us like we weren't even there. Finally two of us just left. And on top of that the place was filthy. ALL of the blenders were dirty and just sitting out needing to be washed. ALL of the containers for the powders that you can add to your drink were open and sitting on top of the counter with dirty measuring cups in them. Quite unsanitary. The lobby floors are sticky and I it smells like dirty mop water in there. Save you time and money. Very poor customer service. This place needs a new employee and a visit from the health inspector! read more

Very friendly and personable staff! Very impressed! Highly recommend. Staff seemed to sincerely appreciate my business read more

Smoothie King - Gladiator Chocolate - Juice Bars & Smoothies Near Me - Atlanta, Georgia

Right when you walk in the smell is absolutely terrible, it smells like something died in there. There's 4 people here working and they still can't make orders in time. The guy before us waited over 10 minutes for a smoothie when there's 0 people in line. They messed up both our smoothies and had to remake it. Look at all the other reviews, they speak about the quality of this place. I rarely leave reviews but this was ridiculous. Train the staff better and change the management. read more

Surprised by the reviews for this location. I ordered from here twice in 2 days while visiting and it was ready on time and one of the best Peanut Butter Power I've had; better than my Smoothie King at home locally. I always ordered ahead. It was very busy and people at the register did have to wait several minutes to place their order. I'd definitely go back. read more

Placed order at 8:29am on the mobile app and got there at 8:40am. The order said it would be ready at 8:44am but the first smoothie didn't come out until 8:45 and it which the employee didn't know I had placed an order for a bowl on the same order. I told her there was a bowl as well and she looked confused. She finally went to start making the bowl but kept getting distracted with everyone else order. As I noticed she was trying to make a blender full of smoothie bowl base instead of making them individually as normal. People were walking in and placing there orders and getting them before mines was completed. I was just about to walk up to the counter and cancel the bowl at 8:55 when she hands it to me! This is my 2nd time at this location and both times were very bad with timing and poor attitude. Definitely will not be going back!! The first smoothie that came out was like water because of the wait read more

Smoothie King - Receipt for smoothie bowl - Juice Bars & Smoothies Near Me - Atlanta, Georgia

Do not bother to place an online/mobile order for the Powers Ferry location. There is no guarantee that they'll be open or even have whats needed to complete your order. Customer service is horrible or non existent. Twice I've had issues with my mobile order and this location due to them being unable to complete my order. Both times the staff had no remorse or sympathy and instead of refunding my money then and there, they refered me to my bank to dispute the funds. RIDICULOUS!!! It's all always an issue no matter what staffing they have. Do not waste your time and money here. read more

Worker on phone sign says closed. It's 4:40pm and it's meant to be open from 9am to 8pm read more

Smoothie King - Juice Bars & Smoothies Near Me - Atlanta, Georgia

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Don't have all the ingredients so don't waste your time. Poor customer service. I won't be back. Update, just went to planet smoothie up the road and customer service was great and even friendly and smoothie tasted great read more

Whenever I'm craving a snack that's fresh, healthy, fruity, and refreshing, I usually go for a smoothie and Smoothie King is the standard when it comes to smoothies. They've been around for over 30 years and have hundreds of locations worldwide. This Smoothie King location is tiny. It really just amounts to one small room, but that's all you really need to get in and get out with your smoothie. Smoothies come in three sizes: small (20 oz), medium (32 oz), and large (40 oz) and range in price from approximately $4-8. I usually get mediums and they come out to over $6 including tax -- kind of expensive for what amounts to crushed ice, blended fruit, and flavoring. I do find the smoothies satisfying though. The menu can be daunting as there are over 70 different fruit and flavor combinations to choose from. To make it easier, Smoothie King categorizes their smoothies into functions such as "Stay Healthy," "Trim Down," and "Get Energy." I just find the fruits I'm craving and go with that. In addition to smoothies, this location also sells various healthy vacuum-sealed snacks and supplements. read more

genuinely one of the worst experiences i've ever had in a restaurant like this. i came in with my dad and sister and had to wait 30 minutes to order even though there was only one other person there. there was one employee working because the other was on her phone in the back. we ordered and had to wait another 30 minutes to get our food. the reasons we came there in the first place was to get a quick meal because we had somewhere to be. would not recommend this location to anyone, ever. read more

placed a mobile order which the staff has recommended every time i come in to try that option instead of just ordering at the counter. won't do it again, the bowl is only half way full and the bottom was melted, and i placed my order in the parking lot then walked in 5 mins later to grab it. the girl working was so rude, and felt the need to ask if i was a doordasher or if it was my personal order.. don't see why it matters. read more

Smoothie King - pb swizzle - Juice Bars & Smoothies Near Me - Atlanta, Georgia

I just walked into this store 20 minutes ago and ordered a Strawberry Hulk. While the 3 woman joked around about someone being drunk at a party, they made a drink for a customer that walked in just before me. The employees seemed to be confused about my strawberry hulk since two orders printed. One woman made a strawberry hulk and another woman threw out the one she started to make. As she handed me my drink, a man walked in and the same woman that handed me my drink asked him if he ordered a strawberry hulk and he said yes. She realized that is why they had two orders. I thought nothing of it and kept walking to my car. Once I got to work and took my first sip I realized this was not a regular strawberry hulk. It looked pink but tasted like peanut butter! I called the store immediately, directly from the app at (770) 612-2919. After 4 rings a recording comes on stating there isn't enough memory to leave a message. I called 3 more times and no one answered. I personally do not like peanut butter so there is no way I'm drinking this. Additionally, if I were allergic... this could have had a horrible outcome. Especially had I decided to drink it while driving on my way to work. At the very least, I expect to get my money back. I can't leave work to drive back another 20 minutes to the store and no one will answer the phone. This is irritating and highly disappointing. read more

Smoothie King - Strawberry hulk with peanut butter - Juice Bars & Smoothies Near Me - Atlanta, Georgia

HORRIBLE AND UN-SANITARY They have an employee name Diamond. I witnessed did not wash her hands. Utensils are kept inside fruit and servings. Not Clean inside store employees not clean. Stay away. If Diamond fix your shake make sure she wash her hands. When you walk in look at spider webs in ceiling and dirt on floor, counters dirty. Work employee uniforms dirty..... Go to smoothie King in Acworth or east'west connector. read more

Smoothie King - Unsanitary - Juice Bars & Smoothies Near Me - Atlanta, Georgia

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Waited for 30 minutes and there was no remourse. Those who came in after us got served first. Unfortunately needs better service.

Nice attentive customer service. I like this location. Some electronic issues scanning points but overall my smoothies tastes great every time read more

Handwritten note on door that says "store closed until 3PM" on 05/09/19 at 2PM. Will never go back - complete waste of my time because they don't know how to schedule. Wonder if the franchise owner knows his unit is closed in the middle of the day? read more

My high schooler ordered a power punch plus which he regularly gets at the sandy springs location. This location must have different ingredients bc it has no sweetness/flavor at all. I even tried it. We returned explaining that he's a regular customer at another location and they made another. Still had no flavor! read more

They fill orders fast,maybe too fast because it feels like half the ingredients are missing when you receive an order. Last two trips 1) fixed the wrong proportions(half a smoothie), reblended and came out thick like batter. 2)had to have forgotten some of the ingredients because my smoothie tasted like ice with protein powder. Every now and then my order comes out perfect, but often there's something missing. read more

I Normally go to this location but I've never spent the time to check behind the glass. This time I did and I saw several concerning things. For one, The utensils stayed in the fruit and had caked on fruit on them, Several fruits were mixed together and the containers were dirty. It looked like they hadn't changed the fruit out all day. Everything looked super unsanitary and no one had on gloves. The Smoothie I got taste good but based on the environment, I'm worried I might get sick. No smoothie for me. read more

Went to this location while I was in Atlanta. I normally order the Veggie Slim and Trim 32oz, which is what I ordered. The service was good and the staff was helpful. I like the fact the prices were slightly lower than my location in Irving Texas. I had to use the restroom l, but this location doesn't have public restrooms read more

Whats the hype about Smoothie King? ( definitely not hyped at this location. Previous reviews at kinda spot on) came here because its in between my job & home. Thank god i got it on $5 Monday because if i would of spent more, i would honestly be very upset. Smoothie was watered down. I had the Island Impact and it was okay. Nothing special. The young lady wasnt really friendly. I mean I didn't expect her to sing a welcome in song BUT geesh ! The young man was nice tho. Wont be back tho. & the traffic going 3.7 miles here to my home took me 30 mins... definitely wasn't worth it. read more

Omg every time I come to this location I am let down, before I even walk into the establishment. There is always an employee sitting outside on their phone. You always have to wait for them to come in the store and no one greets you.. I can come here on a Monday, Tuesday, whichever day. The whole staff needs training. I can't believe this area even has a store operating like this. One girl even has on house shoes while working.... wow smoothing king woowwww read more

A closing time isn't a suggestion, last time I checked. I'm on my way to this place and attempt to call ahead, since I know they'd close in 15 minutes. All numbers for them online takes me to a dead answering machine.. I get there 7 minutes before close and these two young girls inside have the door locked, the 'open' sign turned off and run to the back when they see me approach. Usually I'm a fan of SK's, but I won't be frequenting this bootleg one. read more

It's a serviceable location when you are in a pinch. Don't see how the owner makes money, clearly the staff doesn't know how to use the right amount of product. I order medium and there is so much left over for another large. Next time I ordered two smalls, and there was still more than half a pitcher left. Keep this mind when you ask for add one. If you need a carb fix before the gym it will do. Nothing nutritious about this place. read more

I come here every 2 weeks. Just because my office is so close and I get lazy about meals sometimes haha. Parking - there are several spots available. BUT Smoothie King shares the lot with other shops. It may look impossible to get a spot, but just need to be patient. :) Inside - your usual smoothie place. Just order and pay. Not that complicated. It's smaller than the other I've been to, but hey, I'm not one to hang around that long. Service - I've never had a bad time here. I can honestly say this Smoothie King has not disappointed in my ~2 years of coming here. Weird, I know. I'm a regular haha. ALSO, their cup sizes are huge. I get a small and that fills me up the entire day. My guy co workers who come here get the Medium and are satisfied. Most of the girls that come here usually get the smalls too. Their cookies aren't that bad either. I get one each time I come here. Yay Chocolate Chip! My fav: Raspberry Collider. YUM. read more