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    Smooth Transitions South Sound

    5.0 (1 review)
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    Services - Smooth Transitions South Sound

    Estate liquidation

    Home organization

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    8 years ago

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    Blue Nest Home

    Blue Nest Home

    (4 reviews)

    Seniors in transition need help. Who is a senior in transition? The profile will be as unique as…read moreeach individual but some characteristics are common: 1) The person(s)' capacities are less than they were recently and may be rapidly declining and need a higher level of care; 2) They may or may not have family nearby or friends to help but even the most caring close family members likely have busy lives of their own and may live far away; 3) Family or friends usually do not have the breadth and depth of skills necessary to complete the process of transition in an efficient and stress relieving manner; 4)The senior(s) have accumulated a lot of "stuff" over decades and need expert advice and physical help to inventory, describe, market, sell if possible for the highest yield the "estate sale" market will give them and distribute the rest; 5) They need trustworthy experts of all categories to give them reliable advice and options enabling them to retain their freedom of choice and control that they have exercised all their lives; 6) The advisors and those who carry out the work must have a service first outlook and take the time to communicate with the senior(s) in transition. 10,000 people per day are turning 65 years old in the United States. The demand is intimidating and the number of help options limited. I have facilitated the sale of over 550 residential homes in my career, a large fraction of them either transition or estate sales. In recent years I turned my attention to research and interview service providers to help my transitioning senior clients with their needs. I gave my comparative research to transitioning senior clients which included Blue Nest Home and in every case they understood the comprehensive value that Blue Nest provides and chose them first. My clients that did so and I are glad that they did. Sheila Perrault and her dedicated associates performed brilliantly. Blue Nest always attempts to inform their clients about the true probability of what can be sold for what yield and the cost of disposing of the rest and leaving the premises in deep clean condition. They involve all family members in the discussion even if they are far away. Their team and others they work with are experts in this specialized service. They present their menu of service options as a la carte leaving the transitioning senior(s) and their trusted advisors free to choose what they need in their opinion. Their comprehensive menu relieves stress for the transitioning senior, perhaps the most important benefit of all for someone who has diminished capacities. Sheila and everyone involved are caring, compassionate people. You can trust them. Blue Nest Home is my first choice to provide these critical services.

    I'm leaving this review because my experience with this estate sale/auction company was stressful,…read moreunnecessarily complicated, and ultimately cost us money. My husband and I won nearly $500 worth of items in their Bainbridge Island auction. We live on Camano Island, so pickup required a ferry trip and significant travel time. The night before pickup, we noticed fraudulent activity on our bank account and our bank froze our cards. On the way to pickup, we contacted the company to explain that we would pay in cash. We were told they do not accept cash (or any payment) at the pickup site and were instructed to go to Walmart, buy a gift card, and use it to pay online before we could receive our items. This was odd, but we did it, which delayed us. After payment, we called again to confirm and to say we would be late. We were told it was fine and they would wait. While waiting for the ferry, we called once more to keep them updated. At that point they asked us to come the next morning at 9:00 a.m. instead, which we agreed to. The next morning we arrived early, but the ferry filled up and we had to wait for the next sailing. We immediately contacted the company, apologized, and explained we would arrive about 20 minutes after 9:00. During the ferry ride we received a text saying we had 90 minutes to remove our items. When we arrived, the person on site repeatedly emphasized the 90-minute limit and was rude from the start. Our items were spread throughout a three-story house, and access was only through the garage, so we were running up and down stairs and working as fast as we physically could. As the 90 minutes approached, he repeatedly demanded we choose items to "leave behind," even though we were actively moving everything out and had no intention of abandoning anything we paid for. As such we attempted to remove what we could from inside the house and placed those items next to our car to load. When the 90 minutes ended, he told us we could not take any more of our purchased items and forced us to leave items behind, even the items that we had removed but were not "in our car". He began taking those items we had already carried downstairs and were loading into our car and carried them back into the house. He also ripped a box out of my husband's hands as he was placing it in our trunk. A neighbor, who witnessed what was happening, kindly offered to let us park in his driveway so we could finish packing quickly without blocking anything. The company representative then told us we could not go to the neighbor's driveway and threatened to call the police--then actually did. When the police arrived, the neighbor confirmed we had permission to be there, and the officers told us (correctly) that this was a civil issue to work out with the company, not a police matter. Once we got home and accounted for what we were allowed to take versus what we were forced to leave, we calculated that about $180 worth of items we paid for were kept from us. To make matters worse, many of the items we did receive were not as described and/or not working. I understand "as-is" policies and that estate sales operate on tight schedules, but the way this was handled was hostile and unreasonable--especially given that we were present, working quickly, and communicating throughout the entire process. Over the past 10+ years we have worked with hundreds of estate and auction sellers and have never had an experience as disturbing as this. I strongly recommend that anyone considering bidding with this company read their contract carefully and understand that they may enforce it in a way that benefits them rather than trying to find a reasonable solution. Also worth noting: they have a physical store, so items they deem "abandoned" may simply be resold.

    Sophia Cosola - John L Scott Real Estate - My house Sophia help selling

    Sophia Cosola - John L Scott Real Estate

    (13 reviews)

    Wow, I don't know where to begin. Sophia is simply amazing. Sophia represented me in a sale that…read moreclosed recently after nearly six months of paperwork. From Day 1, Sophia showed that she is passionate about helping people through this often frustrating process. She handled just about every aspect of the sale, from staging the home to battling with my mortgagor to approve the sale. She worked so hard for me and the buyer to make this deal close. I don't think it would have closed without Sophia's drive. I highly recommend Sophia to represent either side in the process!

    I wanted to make my appreciation of Sophia, a public one. recently moving out of state, we left the…read moresale of our home in Sophia's hands! My husband, a home inspector, had spent years working alongside Sophia, and when it came to selecting one of the many agents he has relationships with, Sophia was the Clear Choice! My husband has worked with Sophia and seen how she goes above and beyond for all of her clients, and we trusted the sale of our home to her without hesitation. She did an amazing job Staging our home, and kept us informed along the way with updates. At one point, she was out in the bushes with our landscaper clearing a path for the septic inspection! Sophia is highly recommended as she will take great care of your home and the process it takes to sell it at top (reasonable) dollar. Thank you Sophia for your devotion and care while listing our home, we always felt we were of priority, and I knew you were juggling multiple clients at the same time as us which just goes to show how you make every client, a top priority client!

    Smooth Transitions South Sound - home_organization - Updated May 2026

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