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Smok'n Ray's Smoke Shop

2.8 (26 reviews)
Open • 8:00 am - 10:00 pm

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Do your research, and don't let them scam anyone else.  Please.
Kelly O.

READ THIS FIRST!!! Out of 13 reviews, 7 of them are regarding defective products not being exchanged or returned. Brought in a receipt with the product, that was missing a piece AND never worked. Didn't work at all. Went in the next day, and was told that only the manager has access to the cash drawer, and to come back the next day. They clearly just did want confrontation, because they knew damn well that nothing will be done about it. Went back the next day (3rd visit now), and was rudely told that they won't accept ANY fault. No return, no exchange, no store credit. I've done my research, and this is in violation of the FTC ACT. I encourage EVERYONE who has experienced this to report fraud to the FTC. There are enough complaints on here to open a local investigation. Also, I encourage you all to go to small claims court. For the small court fee, it's worth it to stop this place from ripping off Reno locals. Oh yeah, don't believe what they say about going back to the manufacturer. They only deal with purchases from their own website.

The 16$ I spent on a coil.

Sold me a wrong sized Vape Pod. Didn't fit in the end and she made me buy another one. Good customer service would be to comp the mistake. Horrible goth service. Won't be returning

Chaz R.

I have been buying flumes here for the last couple weeks. I decided to get a refillable vape. I came in and the girl helped me pick one out. When I got home I noticed it didn't work. So I called to ask some questions about if I was using it right, the manger answered and asked me to wait one second. Well she forgot about me and another employee came over and was like is someone on the phone?! I was still on the phone, they said I need a receipt to exchange it. I asked if my bank statement would work they took my name and number.... Didn't get a call back. So I went in, they called a manger who said won't help me. The level of unprofessionalism for this small business was a joke. I didn't want money I just wanted a product that worked, they were the ones that recommended this item. I will never be shopping here again. The smoke shop directly across the street sierra smoke shop is cheaper. For anyone looking for a smoke shop near here I highly don't recommend smok'n rays. They called the woman who sold me the vape she also remembered me from yesterday.

Showing the receipt and how the discount was not applied!!! Please avoid KELLY S. At all costs

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3 months ago

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2 years ago

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5 years ago

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6 years ago

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3 years ago

They sold me a broken vape and wouldn't let me exchange I will never do business with this place again

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8 years ago

Business owner information

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Curtis L.

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6 years ago

The sales associates and management suck. They are rude, crass and unprofessional. I feel ripped off

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4 years ago

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7 years ago

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5 years ago

Same bongs they've had for 3+ years, overpriced, constantly switching between selling to minors or not.

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6 years ago

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7 years ago

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8 years ago

Business owner information

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Curtis L.

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8 years ago

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Curtis L.

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8 years ago

Met the owner. Very friendly. This location is a but better than the other because they are quicker to help you here.

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Ask the Community - Smok'n Ray's Smoke Shop

Do they accept Apple Pay?

Yes!

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Still Smokin

Still Smokin

3.2(39 reviews)
1.5 mi
•$$$

So I stopped in to pick up some supplies and I have to say I was impressed by the selection, the…read moreway the store is set up and the cleanliness. The person who helped me was knowledgeable, helpful and didn't try to sell me anything I didn't want or need. He made it a point to show me different items and not just push the most expensive item. He then answered every question I had, gave me good advice then also let me know what replacement items they carry and how much they will cost me. All in all I walked out with a reasonably priced item, and more knowledge then when I walked in. I will definitely be back when I need anything else.

I went in just to browse and ended up buying a Puffco and some other glass, spending over $500. The…read morestaff had little to no knowledge about their products or how they work--one even sold me an attachment that didn't do what I thought it would do. When I came back a few days later to request a refund or exchange, I was told flat out that they don't do refunds under any circumstance. This accessory was unused and still in the box. What makes it worse is that if I had purchased directly from Puffco, it would have been cheaper and I would have had a 15-day refund window. If they had simply worked with me on a refund or exchange, I probably would have stayed a customer and purchased more from them in the future. Instead, they lost me completely. On top of that, their prices are inflated and their glass selection is weak. Save yourself the headache and shop anywhere else. I will never support small business if this is how they treat a customer that could be a long term business. I buy a lot of glass and stupid shit at these shops but this will never be one of them again.

Photos
Still Smokin - Still Smokin' 5890 S. Virginia St. Suite 4H, Reno, Nevada

Still Smokin' 5890 S. Virginia St. Suite 4H, Reno, Nevada

Still Smokin - We're Still Vapin' too!

We're Still Vapin' too!

Still Smokin - Hookah hookup!

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Hookah hookup!

Lavi's Smoke Shop - Carb caps for dab rigs!!

Lavi's Smoke Shop

3.7(21 reviews)
1.9 mi•Midtown
•$$

The only reason I am giving this place an extra star is because of its location, and also a…read moredecently sized variety of glass/head shop products. But I went in to buy a new Suorin (edge) vape. They had two left, and the first box on top was open already (there was no plastic wrap on it) and the guy insisted (probably because I took a few minutes to look at the others) that I just buy that one. It gets much much better (worse). I said I'd really like to get the one underneath it, as it had the plastic wrap on it. After some sighs he grabbed the one underneath and quickly went to the counter and I bought it for $40 flat. When I get out to my car, the plastic wrap was only made to look like it was sealed. Inside the vape is there... but there is no pod and there are 2 batteries just like all smoke shops, doesn't matter sales are final. So I have a sourin edge with two battery packs, and no pods to fill my juice with. Now buying a disposable one (forgot their name) until I can get some pods for this sourin edge. Even if the pod was in there and it was sealed, I would have only added a star, for the employee was rushing me the whole time. And, now I see why.

Went in at 1:45, employee was opening boxes, I was trying to get a new e-nail since mine broke…read more Wouldn't acknowledge me, so I guess they don't need business anymore. ¯\_(ツ)_/¯ I used to love this shop too

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Lavi's Smoke Shop
Lavi's Smoke Shop
Lavi's Smoke Shop

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Reno-Sparks Indian Colony Smokeshop Reno - 9/21/23 Mini cigars

Reno-Sparks Indian Colony Smokeshop Reno

4.0(29 reviews)
2.4 mi
•$

We drove to this location due to the OG being shut down…read more This spot had just what we needed at a good price.

Cut and pasted from their website: "The Reno-Sparks Indian…read moreColony formed a federally recognized government in 1936 under the Indian Reorganization Act. Located in Reno, Nev., the RSIC consists of 1,296 members from three Great Basin Tribes - the Paiute, the Shoshone and the Washoe." Quality/Quantity - Got another 10 cartons of cigarettes for our very good CA friend. No surprise, due to CA restrictions, this brand and type of smokes are not sold in CA. I know, I know - I should not be supporting my friend's smoking habit. Also available are snacks, drinks, etc. Atmosphere - Very dated location, but still neat, clean, and organized. See pictures. Good selection. Plenty of parking. No restrooms. Open 7 days a week from 7am to 7pm, and on Sundays from 7am to 6pm. Yelp hours differ slightly. Closed holidays, see website. Service - 4 stars on this trip. The young girl was more friendly than the young boy. He seemed burned out, maybe working with the public too much...? Lots of rules and laws to comply with, see pictures. Price - $1,124 for ten cartoons. Sadly, no more volume discounts. Owner Comment - Congrats on your success since 1971 with your 6 locations. Thanks to my friend, we will probably be regular customers. What I find interesting are some of your values (from your website): #2 We value healthy families. Supporting value, we value an alcohol and drug free community. Yet you own and manage 6 smoke shops?!?!

Photos
Reno-Sparks Indian Colony Smokeshop Reno - 8/6/25 FYI. Interior entrance

8/6/25 FYI. Interior entrance

Reno-Sparks Indian Colony Smokeshop Reno - 8/6/25 FYI. New outdoor sign.

8/6/25 FYI. New outdoor sign.

Reno-Sparks Indian Colony Smokeshop Reno - 9/21/23 Exterior, entrance

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9/21/23 Exterior, entrance

Smok'n Ray's Smoke Shop - vapeshops - Updated May 2026

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