Man that guy changed my windshield wipers out fast! It was a bitter cold day, so his speed was much…read moreappreciated. We got helped quickly, received inventory promptly, and were out the door before I knew it. Fastest autozone experience yet! Thanks to the good service, I wasn't here long enough to make any further observations.

i came in a few nights ago, i was loosing air. and a young lady and man where thankfully at the…read morestore. it was coming close to closing time. but the young lady came out and helped me with my tire in any way she could. she even let me barrow her toque wrench she let me barrow her tools. she even went above and beyond and helped me loosen my lug nuts. she helped me find where my spare tire was. even noticed where the actual issue was on my original tire and then helped me plug it and loosened my lug nuts again for me and even aired my tire back up. i was heading to west Virginia and in need of help and they went above and beyond for me. I could not be more grateful they where there to help me. and the young man helped me select the exact stuff i needed in store. i believe the names where Paul and Desiree. i just want them to get a shout out they really deserve it. you got some great compassionate staff here at 3651 Massillon rd. Uniontown oh.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Unprofessional staff, poor communication, and a very frustrating experience from start to finish.read more

Went to purchase a fuel gauge, and the woman insisted on not charging it as a gauge, but as a…read morecluster (which it isn't). She wouldn't budge, so unfortunately we walked away from the sale. Both Pull-A-Part and the customer lost out.

Really happy with my experience with the folks at Fred Martin…read more Everything was performed on time, I received timely updates and follow-ups, and everything was the way they said it would be. Thanks

I took my wife's Rogue in for an oil change. While waiting in the lobby, the service advisor hands…read moreme their, "Automobile Status Report." She informs me that they are recommending "rear differential service" & "transfer case service." Instead of a $79.95 oil change, they wanted me to authorize the work on their recommendations with an out the door price of $289.44. I politely informed the service advisor that my wife's Rogue doesn't have a REAR DIFFERNTIAL or a TRANSFER CASE. Advisor said I was wrong. I invited her to check the VIN. She checked her computer and came back with, "Oh, I am sorry. You're right." I thought about this all the way home. I called and asked to speak with the service manager. When he called back, I explained. I was left with the impression he wasn't too concerned about why I would never set foot in that dealership ever again. I will leave it to you to decide whether this is a reputable business or not.

This is the only place I will buy my car. Mark is so helpful and friendly! He came to my house and…read moreprogrammed my garage door for me. His customer service is impeccable.

Robert is so unprofessional, the service manager is extremely rude. I went in for an interview, and…read morelets just say I will NEVER be coming back. I will never recommend anyone to this store.

Today being 10/24 was picking up a very large part order that Bob T created for our company and…read morebeing a large order checked order and corrected what was missing and Bob T took time with me to verify all were correct which his individual attention showed me how valuable I felt as a customer with respect and patience!! Thanks for the awesome help!!!

This lady right here her name is Theresa is by far the rudest person I have ever dealt with in my…read moreentire automotive career, I ordered the part online I was billed for the part, who ever took our order put the order under a different business. When I showed up to pick up the part they advised me that this is fraud and I am committing fraud, I was shocked and offended, they said that they couldn't accept my card because of the fraudulent activity. The forced me to go get cash from the nearest chase. I came back and they have to re bill me on another part so I didn't even get the same part that I paid for ! Thank god for another individual stepping in and helping otherwise I would of wasted a 2 hour drive 60 in gasoline and no part !! Will never return to do business with this place ever again as they are super mediocre

Worst auto parts suppliers will not stand by their warranty. Would not recommend to anyone. Save…read moreyour money and your time.

My lady friend made an appointment to get 2,50 amp fuses replaced. The hatch wouldn't open and a…read morefee warning lights were also on. I took the Mazda for her.The woman, Ally or something, surprised me a $169 diagnostics charge that wasn't mentioned when she made the appointment, 21/2 hours later she told me they didn't have the fuses in stock and it would be 3days out, now 5 days and no call, and she would call me when their in and would install them for an additional charge of $58. There for absolutely nothing was done. Not much that a person can do. Maybe because I'm a senior citizen she thought it would easy to snuggle me. I put the fuses in for her. 5 fuses for $6 so her final price $186 including the Serra Mazda $180 With tax and what ever. Unethical employee.

My Mazda CX-5 was towed to the 3363 S. Arlington Rd location after hitting a piece of concrete…read morelaying in the middle of the street. I called Serra to ask if they could work my vehicle in. I also asked about an ETA and was told that they had room to fit me in. I was told that they needed one day to order the tire. I dropped my car off on Wednesday I did not get it back until the next Tuesday. Meaning it took them 6 days to change a tire and clarify their own warranty contract. The customer service is a joke; no one, and I mean no one, knows what they are doing there. Save yourself the headache and hassle. That location, in particular, is trash. I hope word of mouth gets around on how disorganized, unprofessional, and incompetent this store is. I purchased three vehicles from Classic Mazda Westside, located at 13930 Brookpark Rd, Cleveland, OH 44135. Trust me, it is worth the 45-minute drive from the Serra Arlington Rd dealership. It is a quick trip right up 77. As a Transportation Insurance Specialist, these are things I deal with every day! This is simple stuff, folks! Using a warranty should be as easy as buying one. Good luck if you go there! What a nightmare. My best advice is to steer clear of them unless you love a big hassle and headache! Thay away from Serra's mayhem!