Hands down one of the best smoke shops around! Everything is well organized, the employees actually…read moreknow their products, and they treat every customer like a regular. You can tell they take pride in their business. Highly recommend checking this place out! Great value and selection! Prices are good!

Good variety, but prices were a little steep plus nothing was marked with pricing. I didn't like…read morethat because depending on what you look like they could possibly give you a alternative price.

The assistant was more than helpful. He gave me great advice and went above and beyond. After…read morementioning I would like to buy a new one he took time to show me the one he thought I would like. A button to actually be shut off for carrying around, and a lot of cool features. I vape a lot but haven't bought one in a long time. I am going back to buy it. But my salesman was not only pleasant friendly and very knowledge it made it nice experience. Will be in asap I want it so bad. If is hard for me to get out Thank you for being professional. It was a great experience. I live very close. Your store in every way is awesome!

Spoke with Kevin, he was very knowledgeable and friendly and, despite the flavor ban going on here…read more(I'm visiting from out of state), was able to suggest recommendations to help with my needs. 5-stars, would highly recommend.

One of the worst customer service i've experienced. I was looking for just a coil for my atomizer…read more The elderly lady working around 8:30am was unprofessional (rude). I would have understood if she had no knowledge on Ecig or Vapes. But it gives her no right to treat a customer that way. Never coming back. First impression was very unprofessional

The guy that was working there was kind of a jerk and he was not knowledgable about any of the…read moreE-Cig products. I will not being coming back here again

If you vape, come here! These guys know what they are talking about and are always friendly. They…read morealways have discount coupons on an app called "Folk". If you don't feel like going in, they do deliveries!!

This place is amazing. I live in Marion, working in Columbus, and pass more vape shops than I can…read morecount, but this is the ONLY place I get my hardware and juices at. Everyone gets treated with the same level of respect, it's clean, and new stock is always being brought in

My father in law turned to vaping to ween from cigarettes. After going to two separate vape places…read morein downtown Columbus and getting ripped off and uneducated we found Top Notch Vape. Jess was absolutely amazing. She spent an hour with us picking out the perfect vape for his lifestyle and then proceeded to educate us on how to put together and maintain his new vape. The care and patience she had was unreal. My husband, who has been vaping for years even learned a thing or two! Thank you so much Jess and the Top Notch Vape Team for being awesome!!

Decent selection, but terrible customer service. With so many vape shops around town, I'd look for…read morea better option if I was you. I came here for the first time today, looked like a nice shop. The space is big and open with lots of racks of juice and a wide selection of devices to choose from. I have a eleaf trim mod that only goes up to 20w and I was looking for a larger tank to go with it. The guy at the counter suggested the tobeco super mini tank and said it should work fine with my device. I bought it, and tried it out and was unhappy to discover it leaked everywhere! I came back in and they said well maybe it was my device or my juice, and that it was "normal" to have juice go in your mouth when you inhale. Um no it's not, but ok then. So I asked for a return and store credit at the least. The guy went and talked to the manager and said sorry nothing we can do. So you sell me a faulty device, try and make up excuses why it doesn't function properly, and then just say sorry too bad? Shops could probably get away with this back in the day, but with so many vape shops around and so many online stores available, customers have too many options to shop at a store with such disregard for the customer. It's sad that a local business would rather lose a customer than even consider giving a partial refund of a measly $20. Is losing a new customer really worth $20 to this shop? What a bad way to run a business. Even if they had zero fault in this situation I would still expect them to try and work with me. So it's really sad that they would sell me a device that doesn't work properly and be so unwilling to do anything to make the situation right. Avoid this place, there are better options ,

Amazing Service! They have everything you need at the price you want it! I've been coming here for…read morea while now and this is by far the best vape shop around! Their glass prices are also very affordable and the staff is as helpful as they come!

From the owner: Find quality products, new flavors, and much more at Vape Star. We are your local vape shop in…read moreColumbus, OH, offering disposable vapes, CBD, kratom, and more. Whether you are exploring CBD or vaping for the first time or looking for your next favorite product, our welcoming staff will help you navigate our extensive inventory to find your perfect match. You'll find everything you need in our shop, from vape juices to glassware, so you're guaranteed to find something you'll enjoy. We work with many reputable manufacturers to deliver the very best. Visit our smoke shop today!

Walked in needing a vape, but also seeking information for future purchases. I got EVERYTHING I was…read morelooking for. The gentleman that helped me, mad I can't remember his name thats on me he introduced himself and all, was extremely knowledgeable and helpful. I had always used disposable vapes but had been thinking about going refillable. He let me know the best route in his opinion for me to take and why such was the case, based upon the information I'd given him. When I was ready to make my purchase I let me know if the current discounts and price ranges of the items, also explaining the price if to longevity ratio which was extremely helpful in my purchase accuracy. Real talk 5/5 Peace and love til all are one. Dragon-OUT

I get all of my Vape supplies at vapor five especially the Polaris location they even special order…read moremy juice and have it on hand waiting for me every two weeks when I refill my stockpile. They were there to assist me whenever I was having issues with anything and went above and beyond to make sure that my vaping experience was what I was paying for. They know me by name when I walk in and even recognize me out in public and make it a point to say hello and to check on me to see if I need any assistance. I suggest everyone who wants to Vape or is looking for a CBD product to check this place out their staff will take care of you every single time without failure

It is a small store with a lot to offer. There is basically any kind of bong, tobacco or vape…read moreproduct you are looking for. They also sell random store foods such as flour and cereal. The man that works there was patient but not very knowledgeable about what he was selling. My husband and I ended up having to Google most of the things we were potentially interested in. He was very nice though. Prices were decent - no complaints there. We ended up not buying anything because we needed help picking out the right products. I would return if I knew exactly what I wanted