I stopped into the shop on a whim, and I'm honestly so glad I did. The manager went above and…read morebeyond to help me. He was super friendly, funny, and just one of those people who makes you feel welcome right away. And Audrey was such a bright spot in my day. She was incredibly kind, patient, and had this warm energy that genuinely lifted my mood. It's not often you walk into a store and leave feeling better than when you came in, but that's exactly what happened here. I can stop at a smoke shop anywhere, but from now on it's High Life off Central only

high must stand for highest prices in town. in addition the staff was a bit snarky or just too…read morehigh to be kind. poor selection of product too. not going back!

I would give zero stars but I can't. The guy that acts like a manager that always wears the NY…read moreYankees hat sold me a product that was busted and refused to exchange it. Every time I have went in, someone in there is being unprofessional and obnoxious, always an employee. Go somewhere else, their prices are jacked and they just talk crap about you when you leave. I once heard one of the women call me a honkey once, so that's cool.

There are newer and better shops in the area that offer more competitive pricing, more convenient…read morehours, and a bigger selection. I've been going here regularly for more than a year - and it is now officially a bad head shop. Recently, when I went to return an item in the original packaging, they wouldn't allow me to. I won't be going back!

Earlier today our son ordered three Subs To Go. The…read moresandwiches were like always very good. When my son used my bank card to pay for them and the first time he inserted the card it stated in didn't make the transaction. The second attempt completed the purchase. I happened to look into my bank account for a completely different reason and noticed two recent identical charges on my bank card. My son called your store on New Years Eve just after they had closed and Austin took the call. Austin took actions right then to make the correction then called me on my cell phone to explain to me he had just pulled the two transactions and had refunded the second transaction. Five Stars for Austin who was very polite and one to take quick actions which I explained to Austin this kind of customer service is rare these days. Austin said, I understand! You have a very good employee I hope you can keep him a while. He could very likely get hired by someone like me. Thank you Austin Troy Thomas Joseph Fitch Harrisburg, NC

I've been supporting One Love and driven out of my way to buy from them, monthly, for years since…read morethey've opened, regardless of all the new competition in the neighborhood. I bought novo pods and juice today. When I got home I noticed the pods were too big. I didn't even take them out of the package. I called and asked if I could switch them out and they gave me a hard "no returns or exchanges". however this was clearly their fault. I can understand if it was opened, or a pipe etc. Switching these out would've been pretty effortless. I won't be back, and I won't be recommending them to others as I have in the past.

Great service and selection!!! Staff is always attentive and knowledgeable. The rewards program is…read moregreat too. Love stacking and the coupons.

Very nice employees and clean store. They have Kratom which saved my trip to North Carolina from…read morebeing bed ridden. The GPS had me running around, call to get the actual land marks to the store.

Absolutely amazing experience. The associate was kind, knowledgeable, and genuinely cared about…read morehelping me find exactly what I needed. From the moment I walked in, I felt welcomed and taken care of. Quality products, great vibes, and real people who know their stuff. Thank you, thank you, thank you.

Very cool place to hang out with friends or alone with a book. Lots of products to look at and…read morebecome informed about. They even have a slushie machine! The employee made sure all questions were answered and was super friendly. I'll be back!

Ray was so nice. Customer experience was 1000%. He knew exactly what I wanted and gave me excellent…read morecare.

Hands down the worst vape shop in the city. All of their disposables and juices are counterfeit…read more I've given this place a try, multiple times, and it's always awful. They're not even good fakes-- it's blatantly obvious. On top of it, the employees are incredibly rude and make it very clear that they don't want the business. I guess doing legitimate business is simply too difficult for these people. Save your money, time, and self respect, and avoid this place at all costs. There's a reason why this place is constantly empty.

Love this location. Super convinient off independence blvd. It's such a quirky store, but I LOVE…read moreIT! they have everything you will need for hookah, smoking, CBDs, clothing, piercings, candles, chakra, tarot, crystals, you name it! Employees are super nice and efficient. Big layout with open floor plan! It's located in a shopping center with plenty of parking spaces to choose from! They do have another location but don't really remember where (fail). Check it out for sure!

Everyone here was quick to help us and we appreciate the wide selection. They have a little bit of…read moreeverything, nice rocks and witchy books. The only place I've been able to find good jade stone.

never been in before and the nice lady was able to help me and super friendly highly recommendread more

Half a star should be an option…read more Cashier was nice, even though he knowingly sold me a puck of $50 reclaim. Store manager wouldn't exchange it even though it was spoiled reclaim sold as $50 hash rosin. Can't get someone on the phone to tell them they should probably pull the rest of them since it's expired. 0/5 Regardless, I'm not receiving a refund or even half value store credit which I was willing to accept. I left the product with them, essentially making a $50 donation. Hopefully they use the donation towards product improvements.

Love their disposables and the customer service is always excellent!! this has been my place for…read moreover a year, best in chapel hill/carrboro area

Rudeness from the person who answered the phone today. Introduced myself and he straight hung up…read moreon me. Called back & fax line picked up. First impression is a BAD one.