The dude working there charged me for 4 grams but i only got 1.5. Several people have said they…read morewon't go in if he's working the shift. Their best employee who always got me right, Maddie, is getting fired. These people do not care about what the customer wants. Before Wicki, they never were out of what I want, but now they only have it maybe 1 out of 4 times. A lesson in mismanagement.

Ok - I dont know about all these whining reviews because this is hands down the best vape shop in…read moreSan Antonio. I buy a tried & true juice - they specifically stock it in our nic for myself & 3 others (Halo Tribeca 3). Their price is $5.00 a bottle cheaper than anybody else in SA. Ive been vaping for over 10-years & know of what I speak when I tell you - these guys are solid, have a HUGE array of products & hardware, the best prices in town, & just plain give a s$¡t. Zach's a little much for us long-time vapers but he's a nice guy. (would do well selling cars,lol) Other location on 281-North is the same !

Really cool store!, with a lot of great options to choose from when it comes to products…read more 5 ! -Blake

just now New I've…read morebeen coming here for years and never had an issue with vapes but today I went home and after buying 2 vapes and only 1 worked. I called to see what they could do but they said they can't do anything because I walked out of store already. They did ask me to try it before I leave but I've never had issues with vapes ever until now. I spend a lot of money here so I feel that they should do something about it. It's very upsetting because vapes are not cheap and after spending that money and they don't work and the store is not going to do anything about it. If they will not do anything then I'll just take my business elsewhere

Cool staff. Veterans welcome. A very large selection of products to choose from and a points/…read morerewards system. I get my pre-rolls here. They're number two on my list for pre-rolls here in San Antonio.

The service is terrible, dude had an issue & was irritated with asking questions about the product…read more Questions that should be asked when buying certain products & it's astounding to me people like this work in the service industry with zero customer service skills. There are plenty of other stores I would recommend before coming here. The prices are also inflated more than they should be, I will drive out of my way to get what I need from shops from now on.

Amazing service would definitely alway shop here very helpful Sergio also was very helpful…read moreexplaining me what I needed to know

Website to order these vapes is garbage first they took my money then declined my card now won't…read moregive money back not to mention after looking further into other vapes this company is the most expensive. NEVER going back.

Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

Great inventory always good deals at all the locations. Leslie helped me out she was knowledgeable…read moreand kind. Will be back!

Everything, customer service was so unprofessional, product was terrible I opened it oil was…read moreleaking everywhere and they didn't want to get me a exchange or a refund even tho I had a video terrible store

This was my first time at the Bandera Rd location. My usual Fincks cigar locations are off Broadway…read moreor the one off West Avenue. I will say that service has been fantastic at all the locations I've been to and this one was no different. The employees here were very helpful in recommending new cigars to try. The Fincks brand of cigars are really a great value, inexpensive but they taste pretty good. They do have a smoking lounge inside the store but I prefer to smoke outside, and that's okay. They have tables and chairs outside for people like me. There are a lot of cigar stores in San Antonio but you will be hard pressed to find one that makes you feel as comfortable as Fincks. If you enjoy cigars and good conversation, try Fincks cigars. It's definitely a no cigar snob zone.

Nice selections and the staff very helpful. Would definitely go back. The lounge itself is…read morecomfortable and relaxing. Nice to be able to sip on some coffee and smoke your favorite stick and watch a football game .

We went shopping for certain things and needed help with few other things. Erin answered all of…read moreour questions and helped find everything that we needed. Such a delight and so knowledgeable

Total Wine _ Totally Awesome…read more I want to take a moment to share my heartfelt gratitude to Front End Supervisor Lori and Total Wine Associate Chris for making such a special time in my life even more memorable. As I was preparing for my upcoming wedding, I wasn't very familiar with spirits or selection, but Lori and Chris went above and beyond to guide me through the process. What truly touched me was the warmth they brought to the experience. On my second visit, Lori greeted me with the most genuine hug, something the extrovert in me absolutely loved and as stressful as this planning was, I needed it. She reassured me that she was there to support both my fiancé and me every step of the way. With their thoughtful recommendations and even spirit tastings, what could have been stressful turned into something seamless and joyful. I am deeply grateful for their kindness, patience, and care. They didn't just help me pick out drinks, they made me feel celebrated. Highly Recommended~

Tim is a delight and they always have what I need and great products to choose from! Always clean…read moreand neat friendly atmosphere as well! I've gone to MANY smoke shops in the area and this will be my forever spot and I love the couple at the H‑E‑B guilbeau for this location! The point system is great too because we all want to save money anywhere we can

Love this place! Prices are great and there is a big selection of items to choose from. Erik and…read moreMalik are both very knowledgeable, courteous, welcoming, friendly and they definitely show pride in this family owned business. I love how you can sample vapes because they offer soooo many! If only I could rate higher than 5 stars. Thank you for being awesome! Keep up the good work:)