I was asked to come in for an interview and everything went fine but, at the end of it Stephen made sure to tell me unlike other businesses he will let me know whether or not I'm getting the job. He made it a big point as I left that he would contact me and in this job market that means a lot. Two weeks go by and I hear nothing and there is no email, no call, nothing of the sort. It's disappointing that you pride yourself on decades of customer service and serving this community but you can't even give a candidate a call back after ENSURING that you will. Disappointed in this businesses management. -Sadie read more

The store has always been friendly and the staff courteous. They Glady order what my younger brother wants for him each month. Despite my younger brother having developmental delays, the staff is kind and patient with him. Appreciate the customer service provided. read more

Had WE Garrett snuffs as well as some McChrystal's tins. Great service. Nice folk. read more

This locations sucks due to their staffs bad attitude. Walked in and asked for a couple rolls of chewing tobacco and my total came to $87 and some change. Pulled out a $100 dollar bill and the employee (don't know his name but has a beard) saw it and immediately responded that he couldn't break a $100. Keep in mind my change would've been about $13. I looked at him with a puzzled look on my face and asked "are you sure" he responded that the lady in front of me just used 2 $100 dollar bills and he couldnt help me. I think this guy was either too lazy to realize that my change was a $10 and 3 $1s or just didn't want to help me. (I think it was a combination of both). I can understand if I was trying to buy a pop and use a $100 bill but my total was $87. To top it off, as I was driving away, Dude steps out of the store to flip me off. I'm sure he won't care about this review but avoid this place and go to another location for your needs. read more

Walked into the store and owner (Rachel Issac) and another employee weren't wearing masks. I didn't approach the counter and said "you should wear masks" and then left. Owner then came through the door with half of her mask on and started yelling. I drove away, called the business to ask to speak to the owner: Rachel spoke with me but instead of apologizing like she said she was trying to do: started calling me a Karen: I simply explained that It's the law to wear a mask: she replied and told me I wasn't the mask police. WEAR A MASK, and I'll spend money. It's not a crippling concept. read more

Very bad customer service and just all around awkward experience , I went in to get a 14 mm bucket and the woman was unable to tell what sizes the buckets were and told me the manager wouldnt know either.... I ended up walking out and back in to try and just pick one out myself, the man helping me was also unable to locate the buckets, I had to tell him where his buckets were in his shop... he picked up the container and just held it without looking through it or letting me look at it, i asked if i could hold the container for a better view of what I was going to buy and he said "absoluetly not", he just awkwardly held the little container of buckets and I had to point at one hoping its a 14 mm. I said I hope it the right size, he replied " good luck " . they were both really awkward with their body language and when i was leaving i turned to look back and the woman was starring at me in the eyes like she had a problem, so i just stared back ( welcome to denver) ! worse smoke shop expereince in ... 10 years!!! read more

We checked this place out to find loose tobacco for rolling. Jonathan, the employee who helped us, was very helpful and informative. Very impressed! read more

Went in needing to find replacement coils, left feeling incredibly frustrated. The guy behind the counter either knew nothing about what he was selling or he just chose to be incrediibly unhelpful to me. I won't waste my time at this establishment again. Incompetent, unhelpful and unfriendly. read more