Service and selection were great! Ladies were extremely helpful and gave great advice on the…read moremultitude of selection available helping me narrow down to what I would like!

I've been a customer at this Vape Shop in Jacksonville Illinois for about a year now. While…read morethey've had a lot of turnover, communication regarding their points program was consistent the last year with every employee. While their system wasn't allowing awards yet regardless all your points were accumulating with purchases which was NOT the case. i wasn't that worried about it but i was told to call the number on their website and they'd had other customers do the same. Well, today i encountered a guy named Nick and when i brought up points with him, which was the first time i've ever seen this dude. he literally unhinged on me, and i'm not real sure if he thought i was someone else but he said, nobody has points, basically that's the end of the conversation and that's what his boss told him to tell customers. he wouldn't allow me to get a word in and added if you don't like it, go spend your money somewhere else. Then he refused to allow me to make a purchase. So, this guy is a terrible representative at this vape location ... i've never had someone act like that, ever. i even said, I've spent thousands of dollars at this location and i'll never go back. ever. i know there is a lot of turn over but i hope they get this person out of there representing their company or they'll be toasted by the competition. he was a total jerk with absolutely no customer skills at all and didn't give a shit! That's the worst! basically told me to get lost. all over points. If i owned this store? i'd be horrified how many customers this dude is literally driving away! i took my $100 down to Tripple Vapor and had a great experience..... i'll never go back.

The service has always been great. Connor had a great, well trained team. If they don't have the…read moreanswer, they'll get it for you. The selection is always great and plentiful. When it comes to health versus value, health wins, but these costs- it's worth it.

Stopped by for a couple of things and couldn't be more pleased with the customer service I received…read morefrom the moment I walked in. I was greeted by both Rob and Cassie upon walking in. They were both extremely knowledgeable regarding product, dosage and usage. They had great recommendations that ended up being exactly what I was looking for. Rob was even knowledgeable about the glass that the chillums were constructed with. I definitely will be coming back!

Walked in here late on a Sunday night because I wasn't happy with my current vaping device (Orion…read moreQ) The owner, Tom, was very friendly and more than willing to show me different mods and devices without making me feel stupid. I chose an Aegis Mini and he took it out of the package after I bought it and proceeded to show me how to use and assemble it. He showed me how to prime the coil and use the settings. I have been back several times and haven't seen Tom, but the crew he has working there are always willing to help and are very knowledgeable about what they sell. They have many mod kits, Juuls, coils, many premium vape juice flavors to choose from, including salt nics. Many can sample with a mod on their sample wall. They also carry CBD products to help with anxiety/pain. This is THE place to go if you are 21+ and needing vape products in West County.

The people are just doing their job. But all their products are trash and overpriced. My vape died…read morethe same day and I paid 18 for it. Go to Night Owl in south county. It's worth the drive.

I will no longer purchase products from any of these stores. I will go to anyone else. I bought a…read morepipe less than 3 days ago and the hole in the bowl blew out. And no refund. I spend a lot of money and now I won't and make sure I tell everyone I know not to shop here. Not even expensive pipe but nope. Ridiculous that I'm responsible for something that clearly was a defect. All I did was put a toothpick through the hole and it busted. Now I have nothing. And mine is for medical reasons but owner doesn't care.

Great products, plenty of deals and great customer service . Everything was how expected and would…read morerecommend to new shoppers.

I love this company! Unfortunately I have been a chronic pain patient for many years now and sadly…read moremy doctor decided that I would have to have my original pain regimen removed. Unfortunately I was cut off and I was left not knowing what I was going to do to get through this debilitating pain that I have been living with for many years now. You see I've had five lower back surgeries. A triple fusion and bone transplant. So I was completely terrified about this. That was until I read that another pain patient who had also been going through a similar situation and they heard that Kratom helps with pain. So I did some research and I found this awesome company called The Green Dragon. I'm so happy that I did too! The Green Dragon has many Tested products to help with not only pain but also anxiety,, depression, fatigue etc. I am so happy that I gave them a try. I am so Thankful that I have them to go to, especially when I'm in serious need of pain relief. They have great products!Unfortunately the doctors do not help when it comes down to dealing with serious chronic pain.

Shipment was 4 business days delayed with no notice/explanation…read more They were out of half of my order and only told me when I reached out proactively. Staff called and repeatedly very rudely insulted me over the phone for daring to ask them to do their job. I did not shop in hopes of getting free bonus verbal abuse from shop staff. Particularly awful considering I use their products to help treat a disability that their bad behavior exacerbates. Unacceptable.