I'm so disappointed in the customer service my mother received. She had been a loyal customer for…read moreover 5 years, spending $1,000's and buying all of her oil from this establishment. She's 76 years old and needed a new mod. All she's used in the past was simple mods. They sold her a $120+ dollar model with all the bells and whistles which was much more then she needed and when showing her how to use it the salesman/owner had issues getting it to work. When my mom got it home and the batteries needed to be changed she couldn't get it working again. She called and they told her to return it and they'd replace it or refund her money. We drove the 20 miles back to the store and they managed to get it working again and told her if she had any more problems to bring it back and they'd replace it or refund her money. Again, after the battery died the first time she had the exact same issue so we drove back the 20 miles to the store. They again got it working and refused to replace or refund her money. There is obviously an issue but told her because they could get it working they wouldn't refund or replace it. She's 76 years old! They shouldn't expect her to have to "play around with" a mod to get it to work. If the issue is that the mod is to complicated for her then they shouldn't have sold her more then she needed and once they realized she was unable to operate it they should have replaced or refunded her money but they were very unprofessional and refused to make the situation right. I was stunned that this is how they would treat a long time loyal customer. They've lost any business from our family and I wouldn't recommend giving this business any support. There are better vape shops in town, with better prices and much better customer service. Buyer Beware if you purchase anything from them, you may be stuck with junk that only works part of the time.

These guys were extremely helpful in helping me make a purchase decision! They listened to my…read moreconcerns, answered all of my questions, and got sold me products that I'm really happy with!

Great staff. Fun place to look at. They have cool things. All the guys were really nice.I will be…read moreback when I come back in town

Not sure why people have a problem with this place. They have a great selection of Vape bars as…read morewell as vape juice. Plenty of rigs and vape mods. I've been going here for thr last year, never disappointed. It's a smoke shop, the vibe is a smoke shop. Not sure why you would send your mom into a smoke shop for you. That's sus within itself.

I love the service at EC Blend. One dude and 2 gals were up beat, fun and very helpful! I get…read moretreated well and usually find what I need. If I can not get what I want, it meanders they anticipate a shipment soon 12/21 ECBlend, continues to be a wonderful source for vaping needs. The girls are lovely and so helpful! Thanks

Collin went above and beyond for me when I was having a tough day! I love ECBlend. Customer service…read morefrom all these folks is bomb

Buyer beware. Worst service ever. Guy working counter was a real jerk. Bought 2 cds a couple days…read moreago & one wouldn't play in car cd. Was in read only mode. Took cd back to exchange it & was given a lame excuse saying it was my cd player & wouldn't let me exchange it. I had no problem with the other cd. A reputable store would stand behind their product. I won't be buying from them again.

On our way back north to Seattle, we stopped in downtown Grants Pass. While my wife hit a nearby…read moreantique store, I happened into this shop to see if they had a bowl attachment for a smoking device I had. The friendly guys asked me to bring my piece in from the car so they could get the right fit. The first man that helped me lined up a selection of items that all worked and I went with his top recommendation. Great selection of glass smoking items and accessories. They wrapped up my purchase in bubble wrap. I plan to pop in on our next road trip that way. Nice, chill spot in the downtown retail area. We were surprised what a cool vibe this section of town has.

I haven't been to Ashland in 4 years since I graduated from SOU. I drove back today to visit and…read moredecided to go this smoke shop as I remember coming here years back. There is a huge selection of juices with some great sales on a bunch that I got out of a basket. Great customer service and great prices. I'll definitely be back the next time I visit.

This is a great store to visit. Lots if inventory and I thought Mike was very helpful and pleasant…read moreto deal with, something you would expect from a local shop. I feel his prices are mor4 then fair.

This shop has a great selection of hand blown glass- lots of pipes, bubblers, steamrollers, bongs-…read more They have lots of accessories/ cleaning tools, solutions and a ton more. Some prices are high, but it obviously depends on the glass and the work. I had received a coupon to come in after the holidays and I thought I had come in time, but the salesperson wouldn't honor it cuz it had expired 2 days before. Bummer. Most places these days that generate their own rewards programs will honor coupons/ especially during covid- but not this visit. I then visited my favorite dispensary and they have coupons for Sky High for 20% off and no expiration. I will use this guy for sure on my next visit and maybe get the piece I couldnt get on this visit. Wish they would've just honored it to begin with though ‍

Great selection and even greater staff + ownership Staff is very knowledgeable and always nice!read more

Chad has a great Vape selection of vapes and accessories! The best vape shop in Medford! Thankyou…read moreChad!

Never have the simple things I need. Phone numbers wonky, so checking stock at locations ahead of…read moretime is a waste of time. And beyond creeptastic every last time. Goog it.