They sold me the wrong coils and when I went back to exchange them they blamed it on me. And it top…read moreit all off they couldn't even figure out witch coils i need after 10 minutes of trial and error. Profoundly unqualified to be running a vape shop

Drive through is sooo convenient. Great service, very helpful…read more Thanks Hussein for the suggestion.

This is a great shop! They have a wide selection and always have record of what you got the…read moreprevious visit. I drive from the South Loop there...

I've been a loyal customer and have spent a significant amount at your establishment over…read moretime--something your records or even my bank statements would confirm. Recently, I purchased a product that malfunctioned and made me feel unwell. When I requested a refund, I was informed that store policy prevents refunds for this type of product, as the store "can't take the loss." While I understand policies are in place for a reason, I believe customer service and loyalty should weigh heavily in these situations. As someone who values supporting local businesses and has consistently chosen to spend my money here, I'm disappointed by the lack of effort to make this right--even after reaching out directly. Retaining a loyal customer should mean more than sticking rigidly to a policy, and I had hoped for a resolution that reflected my long-term support for your business.

Great selection of Kratom hydroxy wonderful help from pain traveling for business. Great people…read morecome check it out.

I use to buy all my vape supplies from this store as well, until they sold me a faulty vape and…read morerefused to replace it. On July 3, 2025 I purchased a vape here, and then went out of town for the weekend for the holiday. When I opened the vape, it had no taste except a burnt taste. I could not even use it, because it tasted so horrible. When I returned on Monday, I went back to the store, and the manager was not there. I explained to the associate that was there what happened, and he called the manager/owner to review with him. I requested only to exchange the vape with the exact same brand and flavor, and did not request any money back, and showed him that the vape was still on 100% indicating I had not used it. The associate tells me "No we cannot exchange that, but I can sell you another one". I explained to him that I was in there every week/every other week, and was a loyal regular customer. He still told me no he would not exchange it for a working vape. I then told him I will not buy a new one, and that they should have a sign posted to inform customers that there are no refunds/exchanges even if the item is broken upon purchase, and that they will now lose a loyal weekly customer. The associate just shrugged his shoulders, and walked away. I walked out, and told him I would never return and I have not. If you purchase from this store, and they sell you broken items, there is no customer service at that point. Sure they are really nice when your actively buying things, but there is no accountability when they sell you broken products. Enter at your own risk with this place.

Good service at this shop. He always seems to have new products and is accommodating. I buy the…read moreNatural Hemps by the Box, which he stocked. I tried the Mamba, $20 for 4 large prerolls , packaged 2 together, 4 in a package. Good value, good product.

I had a problem with a new vape pod device I had ordered online. The person working, Mohammed,…read morespent the next 30-45 minutes trying to help me get it working. We tried different pods, opened brand new boxes of juice to let me try, he checked other nearby stores for me, we basically tried everything, all without me paying a penny. In the end we couldn't figure out what the problem was so he offered me an amazing deal for a disposable vape to use while I find a solution. Overall I was shocked at the amount of help I received. Very polite and respectful staff. They don't want you to just purchase their items, they want you to be satisfied with your purchase. Reasonable prices and they have some great deals if you like to buy in bulk. Will definitely come back if I'm in need of anything vape related.

Love this place Omar and staff are extremely friendly and helpful I come here often and today I…read morecaught Omar right after praying he told me everything was coming good for me. very good people here.

First time coming here today, passed the place up yesterday actually and noticed they sold CBD…read morewhich caught my interest. Came here today, this store is definitely clean and friendly and doesn't feel shady like most tobacco places. There's a large selection of products this place sells (mostly for tobacco purposes). Prices are a bit high, part of me feels that I got stiffed because my receipt doesn't show my purchase and what I paid. Most of the stuff is behind the shelves (which is understandable) so you have to ask the associate to check out a certain item.

They always have exactly what I'm looking for, even things that I can't find anywhere else. Their…read moreprices are fair and the quality of the items for sale is excellent. They are very knowledgeable about their products and are able to answer any and all questions.

Great team best prices in the Alsip area you can't beat it. I come here for all my needsread more

nice location and very professional, they got varieties of hemps and tobaccos, all for a good…read moreprice. And they are always up to date with new products. Friendly employees and nice service as well, best smoke shop in my neighborhood

Tried this place, the posh I purchased tasted burnt from the first hit I took. Will not be…read morereturning.

Very clean and respectable business. A nice selection of apparatus for all of your tobacco needs…read more The employees are also super social and friendly, but they never hold up the line.

Sold me a faulty battery, refused to exchange it and just had a horrible attitude overall. He was…read moresuper condescending from the jump when I just wanted to be compensated for a faulty product..