Always friendly and knowledgable staff. Very convenient location! A definite yes for…read morerecommendation.

I was happy with this store, across all of their locations, until late 2025. Out of nowhere, they…read moretell me I can no longer get my membership discount at the register. I now have to download some app and preorder to get the same discount. While they may think this is saving them money by making it more difficult for their customers to acquire rewards, I can tell you they have lost my weekly business as the discount app is too much of a pain and I am irritated. It was great doing business with you, until you got greedy! UPDATE: Within 12 hours, the store manager responded. I do not agree that this was a "misunderstanding", as several drive through employees at the East Longview and Henderson locations have flat out (but apologetically) refused to accept my Iron Horse Rewards cards at the register. But based on her response that they will accept it, I returned to the East Longview store. The clerk started to say they would not...but I interrupted to let her know the manager said they will, and she did. So I got $7 off my purchase (since it has been months since I could redeem discounts). Upgrading from 2-stars back to 5-stars unless they repeat this "misunderstanding".

While visiting family in the area, I had time to kill and money to spend. I'm a seasoned cigar…read moresmoker and I was very unimpressed with this shop. First, you have false advertising stating " largest humidor in Texas". Cigar International in Conroe and FtW beats your square footing. Granted, it's a large humidor- but it's not properly humidified. Your Perdomo 10th anniversary felt like a dry twig. I picked up other brands and noticed that most felt dry. I've been in enough shops to know the feel of a properly maintained walk-in. I should have not have been surprised bc you are selling over priced dry sticks along with Swisher Sweets and vape supplies! Let's talk about customer service- in an era where most cigar shops are competing with online retailers, your service is what should set you apart. I sat in the under- humidified space for 10 minutes before one of your associates came into the walk-in. Dip in his mouth, he asked if I needed help. I said I had time to kill and was looking to smoke a cigar. He told me I had to pay a day pass to access the lounge! That was the final straw. Your retail prices are at least a dollar more than most brick/ mortar cigar shops. Your inventory is dry and customer service is lacking. I left. While driving in Gilmer I noticed that you have another shop. I decided to try again. That shop smelled of weed and body odor. I left. Next time I visit East Texas, I'll remember to bring my own cigars!

I moved to Houston after living in Center for almost 15 years.. since traveling back to visit my…read morefamily I was driving all the way to Nacogdoches for a full smoke shop experience when necessary.. I went into Smoke Center yesterday and am highly impressed with the huge variety provided in this small town shop. I saw all of my smoke essentials I typically buy while I'm home in Houston. FINALLY. Customer service was also great. He threw in a pack of grape cones after expressing my obsession with grape flavored (thanks to the OG grape swisher) Thanks again!

I am proud to say I have always supported local businesses in my community; but very disappointed…read moreto have my small town shopping experience spoiled by my recent unpleasant encounter at the Smoke Center on North Street. I like to think of myself as a guy who is a casual, but savvy consumer, so when I decided to start vaping I saved my money, considered my options, and went into the Smoke Center in Nacogdoches planning to spend $250.00-$300.00; I LEFT WITH ALL OF MY MONEY. Although the Smoke Center has an excellent selection, and is staffed by at least one friendly face; during the course of my visit a man claiming to be the owner interrupted the salesperson assisting me, culminating with this mysterious proprietor saying "you are wasting my time" and "asking too many questions . . . as if I have nothing else to do" and that I would need to leave if I was not immediately interested in buying his merchandise (my apparent - active - interest seemed to give no indication that I was interested in buying in the same; or so it seems). Having never been spoken to so rudely by - any - shopkeeper in - any town- I gladly complied; and will not be visiting this gentleman's place of business again.

I just love the new look in your store and thank for your…read morekindness that you give me and Everybody that comes in the store....‼

It is hard to rate donut places because so much is alike in these locally owned ones…read more These are not Krispy Kreme or Southern Maid. We do like this one best in all of Marshall for several reasons: 1) they make here a huge Apple fritter which no one else we have seen does. 2) the owner was nice and just gave us a donut to try since it was our first time in....see, people notice this stuff. 3) the bread, the croissant, was baked in such a way it was thinner and crispier and better than what we have tried at other places. 4) and last, the name is "Dragon Donut!" ....I would go to Dragon Donut any day over places named royal or palace or whatever...just because "Dragon" is in the name.

Great amazing place. The amazing vibe was off the charts amazingly as soon as you walked through…read morethe doors!!!!

This place has everything your smoking needs could want. Excellent customer service, Anthony was…read morevery knowledgeable and patient. They also gave me some great tips for Hookah.