everyone was great until we got to the man who was working the golf carts area. He was very rude, short with us, & seemed to be upset. We were not properly informed on a few things prior to arriving, which did not sit well with him. I tried to explain a few times that I called a few days in advance to get all the information possible and he wouldn't let me speak until I went inside and spoke to a manager. he was upset saying we were supposed to be there a half an hour before our reservation, which no one explained to me when I called for information but we did get there five minutes before hand and we're ready to go. He kicked us and didn't let us play even though we paid. We tried our best to work with him even agreed to skip the first few holes to not hold anyone up per his request just for him to makes us follow out to the green and make us turn right around without getting off of the golf carts just to say we're done for the day. myself and my friends kept it very composed and together until he said we were canceled for the day after we made the effort to come all the way out there and try our best to have a good time and work with everyone once we got inside to get our refund is when of course we were already upset and, minor words were exchanged as we were getting our money. myself, and my friends did apologize to the female manager for all the confusion and the misunderstanding and for how we got upset as well, but anyone would after driving 40 minutes to a location, making sure we were all dressed appropriately and like I said, showed up before our reservation. we did everything we were told to do. No one told us to show up a half an hour before our reservation or else we would have we were all together ready to go since 10 AM. Our reservation was at 1:30. We would have left earlier if we knew no need for us to be treated that way however and not given a chance to play when we were trying our best to be accommodating and courteous until a certain point. V very unprofessional very misleading and felt personally attacked especially since no one else there looks like this if you know what I mean read more