Smith&#x27;s Home Hardware

I went to Cowan's on Topsail Road for an eye exam and to purchase my new glasses. The service I…read morereceived from Cathy was above and beyond! She took such care and patience in helping me find the perfect frames for my new glasses! I love them! Thanks again Cathy for all your help!!! :)

This place is AWFUL. The actual eye doctors here seem fine, but some of the desk staff needs basic…read moretraining in manners. There is a receptionist here with short, dark hair, that is the reason I will never return and advise others to do the same, unless they would like to have a very poor experience. I have never encountered a receptionist as rude as this person in my entire life. Threw my insurance card back at me after asking who I had insurance with without even looking at it, and asked me again who I was with. Got extremely rude, telling me they do not do direct billing with my insurance (I didn't even ask). I originally had booked with a particular Dr as I heard she was very thorough, they called and changed my appointment to the next day, and did not mention a change in Dr. I would have been fine with this, but I was still under the impression it was with the same doctor as I was not advised otherwise. When I was checking in I said my name, time of appointment, and who it was booked with. The receptionist replied very rudely and told me that my appointment was with Dr___ (I don't remember the names), not that Dr. I got confused, thinking they had me mixed up with someone else, and I responded saying I thought my appointment was with "_____". Well that was a mistake... the receptionist make a very snappy remark and reiterated in a very rude way that they changed my appointment. I told her I was aware my appointment was changed, but was not told it was changed to another Dr. They then rolled their eyes at me in response and basically told me "well it's with this doctor now". If I did not NEED to get an updated prescription I would have left immediately. I would advise your staff to not roll their eyes in response to your clients.. that is of course if you would like to keep any of them. All of the frames offered are very expensive as they are brand name, when I asked if they offered any cheaper frames that weren't branded I felt that they seemed annoyed. Unfortunately I had to come back to pick up my prescription, and although I was acknowledged, I was not served until 2 people that walked in after me were. I do not have a phone, and I was there alone, therefore I was not preoccupied and was actually waiting directly in front of the desk. I did not feel like I could even say I was there first as I felt the receptionist would say something snappy in return. This was not my first visit to an eye doctor and have seen most around town, I recommend going to any of the other ones as I have never encountered receptionists as rude as they have here at any of the others. I ended up buying my glasses and contacts elsewhere.

Freeride Mountain Sports

3.7

(6 reviews)

It had great customer service and I lot of good bike.I see a lot of bad reviews but I think it's a…read moregreat store and never had any problems with customer service every time I go there everyone is never nice and ready to help

The Worst service and custmer support I've ever encountered. Brought perfectly operating bikes in…read morefor a spring service to ensure a summer of trouble free riding and these guys near ruined my bikes. After 4 returns due to pieces literally falling off my bikes I called asking for a refund on the service and the owner Chris hung up on me. He claims 25 years of experience. I've learned more about bikes in 25 minutes of YouTube videos than his acclaimed expertise. Complete muppets. Please do you research and due diligence on these Muppets before spending your money there.

The Salvation Army Thrift Store

4.6

(5 reviews)

Magasin bien situé, près du d'Avalon Mall. Beaucoup de…read morevêtements hommes, femmes et enfants à des prix abordables. L'économie circulaire est au service d'une organisation caritative très présente auprès des publics les plus fragiles. Bonne visite.

Charity of choice feels good to shop here. Prices are great and the staff are friendly.read more

Craft Council

4.5

When Gayle and I are travelling in a "foreign land", I try to find the regional crafts co-op…read more These shops offer a nice variety of high quality items from local artists, and at a fair price. In St. John's (in their current location on Water Street), I found the Newfoundland Crafts Council store and had the pleasure of visiting it a couple times during our stay here. The selection did not disappoint, as I came away with a nice forged letter opener from the Green Family Forge (Trinity) and a nice St. John's house magnet from Northeastern Folk Art. I could have easily done more "damage", but it was early in our trip and I needed to pace myself.

Love this place. It is more than just a craft shop, or gift store. It's a house filled to the…read morebrim with art. A heritage home. Judge your time well and give yourself opportunity to check out all that there is on the various floors. It is very easy to get stuck in an area of the house which contains all manner of wonderous things - and then you lose all sense of time and before you know it you've spent an hour looking at the rug hooking kits and have less time elsewhere. True story! Happened to a, uhm, friend of mine.... Perfect place to get a gift for someone away. Or for someone local. Or for yourself. Follow them on Facebook. They have a wonderful page which introduces you to not only the art, but the staff and artisans who create this amazing space. http://www.facebook.com/craft.council.5?sk=wall

Jessica Head

NeedEd help with my glasses but was told they dont serve people who haven't bought glasses in this…read moreoptometrist.

I haven't had my eyes checked in a while. I was glad I did. Great friendly service from all the…read morestaff.

Smith's Furniture & Appliances

Bought my Ashley bedroom set and sofa set here and saved over $400.00 totally amazing!!!read more

Over the last few years I purchased several items from smiths furniture. I recently purchased a…read moresofa and love seat from them. When it was being delivered, the delivery men did some damage to my home, and they also put the sofa together incorrectly. My hardwood floor was scratched and dented and they loosened my banister by pushing the sofa against it. I called to make a complaint. I was not asking them for anything. I just wanted to speak with someone about it. They sent someone out to take pictures. Then this morning I received a call from a man who was exceptionally rude. He spoke down to me and acted as if I was an imbecile He treated me so poorly that they have lost a customer. He said that when they delivered the set there was nothing else in that room and insinuated that someone else did the damage. I tried to tell him there still isn't anything else in that room. He just spoke over me. Anytime I tried to interject he spoke over me. He pretty much called me a liar and said they would not be able to do anything to help me. However I never once asked for anything. All I asked was to put in a complaint in the hopes that the next time they would send so who would be more careful. Now there will not be a next time. I will be going elsewhere. I have never been treated so poorly by a store that was trying to get my business.

Brewery Lane Ltd

5.0

(1 review)

Service at both their stores is knowledgeable, friendly and helpful. We shop mostly for wine kits…read moreand wine-making supplies and find an excellent selection of premium kits. The stores are wheelchair accessible.

Michaels

(1 review)

Staff is always quite courteous and helpful when I visit in person. However, there is seemingly no…read moreway to check if an item is in stock online or over the phone. I have tried calling many times over the years to check on items, but so far, no one has ever picked up, regardless of the time of day. As a former retail worker, I understand that things sometimes get busy and its hard to answer the phones, but this is a little absurd.

Downhome Shoppe and Gallery

4.2

(5 reviews)

This is a nice sized souvenir shop in the heart of downtown. They have a good selection of tshirts,…read moresweaters, & all the standard souvenir stuff. Prices were the same as all the other souvenir stores. They were friendly at this store. I ended up buying some tshirts for people back home.

My favourite little touristy shop in Downtown St. John's. The staff are friendly, very welcoming…read moreof kids, and they never hassle you to hurry up and buy something. They have everything from all sorts of trinkets to clothing plus the usual postcards/magnets/lapel pins!

Alexis Templeton Studio

4.5