The nicest folks you could ever do business with. There word…read moreis there bond! Can't say enough nice things about these people. Check it out today.

09/29/2017 - Neil Lambert contacted me to discuss my concerns with the truck and agreed to discuss…read morethe matter with the service team. He then reached back out to me and had me scheduled to have the front leveling kit removed from the truck and reimbursed to me. 10/05/2017 - The team removed the front leveler and restored the truck to OEM original specs. I'd be remiss if I did not update my review to say that Neil and the rest of the team at Deacon Jones did not satisfy my concerns fully. Certainly appreciated.

Worst customer service I've ever had. I paid cash for a truck in September and had to take it back…read moremore than 10 times. They said it was from an up fit problem which they had installed and was included in the price. One time when we called the service manager asked us what we wanted him to do. Extremely disappointed and will not deal with them again.

I paid a visit to CFoS to get my company vehicle (2021 Ford Escape) serviced. It began making a…read morehorrible noise under the hood, so I got it in the next morning. The issue was quickly diagnosed to be a faulty alternator and belt. Now mind you the vehicle is only 3 years old and only had 65,000 miles on it. Total price out the door was $1700. A bit higher than other places, but I needed it fixed ASAP and CFoS was able to fix it right then. All I will say is that Ford vehicles seem to have a shorter period before planned obsolescence kicks in than my Hondas and Toyotas ever have. That said, from a dealership perspective, they were kind and accurate with their diagnosis and got it fixed quickly. For that, the 4 stars.

Customer service was great! Everyone was friendly and helpful. Would recommend for sales or service!read more