Incredible service!! Greg and his wife truly go above and beyond. Treated me like family on the…read morephone before I even went to my visit.

Greg is friendly and engaging. He is quick to thoroughly explain exactly what he sees and does. I…read morerecommend him without hesitation

4 of my children have had an appointment with this office for over 2 MONTHS, only to go in this…read moremorning to be told they no longer accept their insurance. I was told I would be given a call, if there was a change in them accepting it. I was ALSO told that I have been called SEVERAL times, but no one answered. (No voice mails left either, imagine THAT!) I checked with the front desk to verify the number they were calling was correct. Yep, my number for the past 10 yrs! Yeah so, kids out of school for no reason, STILL can't see & 3 of them continuously having migraines & will, until I can get them in somewhere ELSE. I HIGHLY do NOT recommend this office to ANYone!!

It took me 5 weeks to get the glasses I paid for up front. I was told it would take 7-10 business…read moredays. I called after the 10 days were up and was told someone would check on them and call me back which they did not. Waited another week before calling again, was told the lab manager had left for the day but that she would call me back the next day. Next day came and went without a returned phone call. Call back again 24 hours later and they say she is with a customer can she call you back, to which I finally had enough. I asked did someone forget to order them? Was something on back order? No explanation of why there was a delay just that they should be here any day. How dare they take your money up and then treat you like that! I will not return

My family members were patients of Dr. Casella's eye clinic for years; however, due to their…read morebilling staff member, Shana being rude and ugly to me on several occasions we will never return to this eye clinic. Every time we come to see him for an eye exam, we get a bill even though our insurance had stated that we are covered. Stupidly, I continued to pay even though they have shady ways of doing business. We have even called the insurance company and had 3 way conversations stating that the service was covered. This weekend I received another bill and contacted their billing department and this person was again rude and nasty telling me she was not going to resubmit the claim even though she clearly remembered having the 3 way call with my husbands insurance company. I will never ever go back to this eye clinic and hope that you choose a different eye doctor before you go and have to deal with these nasty people who work in his office's billing department. I have never been talked to by an office staff member before in this manner and I refuse to be talked to in the condescending way that I've been spoken to by this person. Dr. Casella, you really should consider getting a different person to handle claims for your office. I asked to speak with you so I could tell you myself and I was ignored.

I came to patronize this place because my last eye care center was making me pay for things that…read morethey didn't honor and never reached out to me when it was time for a new eye appointment. I honestly never heard from them again, so I guess they took my money and ran with it. So I decided to come here. My mother is a patient here and they honor my insurance here so those were all pluses!!! The staff and doctors here are very friendly and gives you the utmost respect while in their care. I had two appointment with Dr. Ben. He checked my eyes to make sure they were in tip toe shape and he fitted for contacts. The contacts that I was given were and still are the best ones I've ever used. Previous ones would dry out and kind of irritate my eyes but the one he issued me feels like I'm not wearing anything at all!!! I love that!!! I also purchased glasses here as well!!! The lady who help with the glasses purchases is super friendly and very helpful!!! I had a hard time deciding what I liked and didn't like, she gave great suggestions. I went with her suggestions and I think I will have a great pair of glasses. This business also keeps up with its customers by sending appointment reminders and letters in the mail. This is what the last place I used lacked in and I'm grateful that I found a place that didn't miss that mark!!! I think this place will do fine with all my eye care needs!!!!

Haven't been able to see worth a darn since cataract surgery, third try on rx/glasses in under a…read moreyear, -and charged me $500 to redo them this second time. Like it's my fault I can't see as well as I could before surgery. When I try to talk about what's frustrating me, everyone there just looks at me and moves on. Like you're not allowed to be dissatisfied (I am always polite, just say that I am not seeing the way I think I should be able to) .

Great staff, friendly & efficient. Drs are knowledgeable and kind. Appointments are easy and not a…read morebe lit if waiting

POV: bringing mom in for her annual exam & glasses APPT:…read more***** (5/5) Availability within 2 weeks; easy to make; multiple appointment reminders received LOCATION: ***** (5/5) convenient to Aiken or Augusta or North Augusta (all) area residents OFFICE: ***** (5/5) large, well lit, clean, beautifully decorated with art work of all types of animals wearing glasses (loved it!!); reception was warm & welcoming DOCTOR: ***** (5/5) Patient with care of my elderly mother; thorough with explanation of her eye issues both past and present; accepts most all eye insurance programs including Medicare GLASSES: ***** (4.8/5) good selection of both regular & sunglasses options; excellent help to ensure the glasses chosen would fit mom's lifestyle, hobbies and needs; they offer progressive lens, magnetic frames for easy sunglasses frame attachment, transition lens as well; only negative is the cost ; was impressed that person helping did try to find every available discount PRICE: $900+ with Medicare but no insurance for glasses/lens PARKING: (4/5) curbside, difficult backing out of spaces into traffic

Outstanding service from initial customer service to delivery and fitting of ordered glasses…read more Everyone was outstanding but Tori went above and beyond to help me out.

Absolute scammers! $129 in fees I didn't agree to (one I flat out declined and got tricked into)…read moreand didn't even get a prescription I can actual have useable glasses made from! Claim to have cutting edge technology, but use equipment I haven't seen at an optometrist's office since middle school. Discussions with a few friends mention the same issues of being tricked into racking up charges. Future complaint with licensing boards and BBB to follow.

I've been going here for 25 years. First with Dr. Geer and now Dr. Abbas. Excellent care.read more

I have been going to Tippett for a few years now, and they treated me so disrespectfully today that…read moreI never want to go back again. They were several days overdue with my glasses order, which is annoying but I can deal with that. However, they tell me that they sent it to the Augusta location instead of the Grovetown location and that I have to pick it up over there. That's annoying enough because it's an hour out of my way and I needed them to see. I drive all the way down there, and they tell me it is not there very there and it is at the Grovetown location so I have no idea where they are and Tippett clearly has no clue. I had to take off of work for this crap, and I will now not be able to get them until 4 days later due to my job. They could get their crap together and communicate and confirm where they are. I'm never going back to Tippett because I wasted gas and money due to lost wages because they royally messed up. And after all that, their staff didn't even apologize for the inconvenience or for my lost wages and refused to take any responsibility. They are unprofessional and unorganized. Plus, they make their incompetence other people's problem instead of any accountability.

Their motto is "See the Difference Quality Makes", Its True!…read more Great Staff, Exam and affordable Quality product! Do yourself a favor and visit Tippett EyeCare. You will have an eye exam like no other place in the area. The eyeglass frames range for the budget-minded to the Highest Fashion minded selections. Also has the largest selection of stocked inventory around. You get to choose. Nothing is forced on you. I will be sending my family and friends here!

Dr. Marks is a GREAT Eye Dr.; have been going to him for years. He did my cataract surgery some…read moreyears ago and it was VERY EASY! Office staff is also wonderful, nice waiting room.

Augusta Eye M.D. is the absolute BEST if you want to have the very best, top notch care by an eye…read moredoctor ( Mine is Dr. Anthony Daniel's ) + I must mention Dr. Staats too, as he has helped me too . Dr. Daniel's takes his time with you , you never feel rushed by him , he tells you everything in detail about what is wrong with your eyes in layman's terms , he cares about making sure you know exactly how to care for your eyes and recommends a solution to you even before you ask . Dr. Daniel's shows genuine care, professionalism, and makes you feel totally at ease like you are the only patient . I must add this , too, if you have an issue with your eyes and they know what it is , they ( the staff + the doctor ) save you time and money by letting them know the issue and they will call your pharmacy with a prescription to save you time too , This has been SO very helpful for me at least 3 times being a patient here ! Also , THE STAFF is , I must praise their entire staff's professionalism for making you feel comfortable and at ease from the moment you walk in the door until you walk out ! This place is so very organized, cozy , and the staff just goes many ,many extra miles to make you feel you made the right decision to be their patient ! I want to give a shout out to several that are simply the best ! First , there was Tracey who did an examination and it was exceptionally thorough! When I say Tracey is through I mean she asked every question that was needed and did a stellar assessment before I was seen by Dr. Daniel's himself after she finished with me ! YAY, TRACEY! , Then , after my awesome appointment with Dr. Daniel's , I needed new glasses and I had the most wonderful , pleasant lady named Angie who helped me with glasses ! Such a delightful woman , caring, kind, knowledgeable, she picked out glasses for me because the ones I had picked were not complimentary for me . Angie knows her skill , super knowledgeable about helping fit new glasses and explaining everything , Keep it up, Angie ! And , to top it off , there is Sharon at the front desk whenever you check out ! She is phenomenal!! Always a smile , happy to see you , asks if you need anything , Sharon is fabulous! I cannot leave out Noel , front desk , fantastic personality and I would never leave out Jennifer, who has known me forever and ever from another eye doctor , and she is superb! Jennifer, all of you are the best assets to represent Augusta Eye, MD ! One can never find a better group of employees or a finer physician than Dr. Daniel's and all this staff ! Thank you for your outstanding CARE‼‼‼‼‼