Did a great job replacing my shutters for a fair price. Would hire them again and recommend.read more

This experience was unexpected, especially since I had previously used Miguel's services to install…read moreseveral cameras, and that transaction went very smoothly. Approximately one year later, I contacted the company to have the cameras reset, as I did not have a ladder tall enough to reach them, and to install an under-cabinet ducted vent hood. The microwave previously installed in that location had already been removed, the duct opening was prepared for the vent hood installation, a 120V receptacle was already in place, and no electrical work was required. All of this was explained before the job was accepted, and I confirmed the quoted cost for both services on two separate occasions. Unfortunately, there were several instances where Miguel did not arrive for scheduled appointments and failed to notify me that he would not be coming. This continued for approximately a week and a half until he unexpectedly arrived one day. He successfully reset the cameras; however, when it came time to install the vent hood, he stated, "The office quoted me the wrong price, and I charge $250 per hour because I am a technician." He also mentioned that his teenage daughter had accompanied him. I had not hired or agreed to pay for an additional person to assist with the work. Miguel then refused to complete the installation at the quoted price and requested an additional amount equal to 100% increase of the original quote, effectively doubling the cost. I declined and paid only for the camera reset service that had been completed. I am disappointed by the lack of professionalism and poor communication. Had there been unforeseen issues or additional work required, I would have understood. However, that was not the case here. If there was a pricing discrepancy, it should have been communicated before the appointment, giving me the opportunity to decide whether to proceed. Increasing the price on the day of service, without justification, is not a professional business practice. Based on my experience and some of the other reviews I have read, this appears to be a recurring issue. Unfortunately, I cannot recommend this company.

I've worked with Carolina Weatherization on several projects. Each experience has been outstanding…read moreand reconfirms the trust we've already established. Matt responds promptly to service requests, quickly diagnoses the issue, and provides thorough, clear options. What sets this company apart is a genuine concern for the homeowner's experience and a thoughtful approach to finding the optimal solution. Matt always takes the time to understand your needs. Then he considers all possibilities and shares his expertise to deliver high-quality results that last. It's rare to find someone so dedicated to doing right by the customer. The Carolina Weatherization team completes the work in a professional, clean, and courteous manner, with attention to detail. Most recently, they installed a damper in the bathroom exhaust duct, checked other fans for proper function, and treated the bathroom ceiling. In and out, with exceptional results -- almost like magic. For moisture control solutions, duct sealing, and insulation, Carolina Weatherization is always my first call. Stellar service from start to finish -- highly recommend!

Let's say if you don't go with this company, you'll be severally disappointed. The Carolina…read moreWeatherization team, (Matt, Eric, Chris and Brian) are phenomenal! I considered putting in insulation in October to support my energy costs and went through several quotes with other companies prior to selecting this team. I am incredibly happy that I reviewed this quote and chose this team. They let me know they were on the way prior to arrival, took impeccable care of my home by laying down cloth, wearing booties, and doing a bang up cleaning job prior to leaving. They were helpful in repairing a shelving unit and installing a brand new attic door to support all of their work. These gentlemen take pride in their work and it shows with how diligent they are in ensuring that the right steps are taking before, during, and after.

First response roofing did an outstanding job replacing my roof - They were easy to work with, they…read morehad the best price, and the actual work was of the highest quality. Owner Dave Wilson oversaw the entire job. He was very patient with me and was very attentive and responsive to all my questions and requests. The on-site manager, Russell, was present throughout the entire job and was extremely responsive. He kept everything moving smoothly, made sure all materials that were needed were there and in good condition, and the workers were ready to go. Russell went above and beyond to make sure everything went smoothly and that I was completely happy with all aspects of the Job. They replaced 3 skylights, caulked inside and did finish work. The skylights look great! They did not just drop the skylights in and hammer them down. They allowed me to look at placement and tweak it to where I was happy with how it looked. This attention to detail was carried through throughout the job. They replaced outside rotted boards around the doormer with PVC at no charge. They showed up early and stayed late every day. They worked very hard every minute they were here. All of the workers were very polite and pleasant. When they were finished, they did a thorough job of cleaning up and removing all waste materials and packaging from the premises. There was not a trace of debris anywhere. The overall job looks wonderful. It is so nice to work with contractors that truly care about the job and sincerely want to make sure that the homeowner is happy. I plan to use them to do repair/ replacement work on another property I own. I cannot recommend First Response roofing highly enough!

Big thank you to 1st response for the prompt attention on a leak in my home! Very professional and…read moreaffordable! They were at my house within 24 hours from my phone call and scheduled the repair that week! If you want prompt service at a great price call them! Nicole Franklinton

Nate, Heather and company did a great job for our community pergola. We started contacting vendors…read moreto help us build a pergola. Nobody imagined all the roadblocks that would happen during this project (lumber prices, covid, obtaining permits and on). We did our due diligence in regards to selecting Total Deck. This whole experience really shows how dedicated all of you work to get this pergola installed. Words are not enough to thank you for going the extra mile to ensure this was done properly. We were so happy that it was completed without needing to close the pool too. Thank you again for the hard work!

Overall: Their quality and speed of work was very good. The…read morereason for only a 3-star fell squarely on the communication, or lack thereof. Heather, my point of contact and their office administrator was aloof and lacked some basic professional communication skills, those are detailed below. I'd still recommend their crew for small, straightforward deck work, but for anything more comprehensive, be prepared to put in time to manage the project. The Job: I had Total Deck Care re-stain my 12x12 foot deck. Work included powerwashing, a light sand, and 1 coat of stain. No boards were replaced. Pros: - Speed and quality of work (~3 hours to complete above between 2 resources, spread across 2 days) - Quote review and invoice payment process was fully automated Cons: - Communication was abysmal - No formal notification of when the crew would arrive (morning or night) until 6am the day of. - No details regarding payment, whether I needed to be present for the work, did I need my deck cleared etc. - No follow-up after the work was complete to see if the work was done to my satisfaction.

We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

These guys are super fast and do great quality work. The 80' privacy fence was installed in a…read morematter of hours. It's is straight as an arrow. The top of the fence is level. The owner is very responsive and flexible. I would recommend their services. I will be using this company again in the future.

Summer called me to let me know there was a delay in materials right after i left a not so good…read morereview complaining about a no show So all is forgiven for the slow start

Five Oaks Roofing Plus exceeded every expectation. From start to finish, the experience was…read moreseamless and professional. Wayne and Sherron were fantastic to work with--responsive, honest, and incredibly easy to trust. I felt confident every step of the way that I was in good hands. Their crew showed up on time, worked efficiently, and delivered high-quality results without cutting corners. What really stood out was how clean they left everything--no debris, no hassle, just a job well done. On top of that, their pricing was fair and transparent, which made the whole process even better. I would absolutely recommend Five Oaks Roofing Plus to anyone looking for a reliable, trustworthy roofing company. Five stars all the way.

Five Oaks roofing was able to come out quickly and look at a leak in my mom's house. They were…read moresuper nice and accommodating and very knowledgeable. Gave us a couple of different pricing options as to how we wanted to proceed with the repair. Would definitely recommend hiring them if you have a roofing issue.

This company was so quick to respond. I was very impressed. I give them 5 stars for customer…read moreservice.

I lost cooling last night & called Jays early this morning. Dave came out promptly & had me all set…read morein no time. He answered all my questions & did a great job! So grateful for Jay's fast and courteous response :)