I recently contacted Smith Giles, PLLC by phone for legal representation for a traffic ticket in Alamance county. I called during midday and was informed Michelle (the person handling traffic tickets) was not available but, would return my call. Michelle returned my call within the hour answered all my questions and addressed my concerns very professionally. She clearly articulated what Smith Giles would seek in representing me in court and provided the list of information and documentation required along with the cost for legal services, which was very reasonable. Michelle explained the process in court and within Smith Giles office, the options to pursue, the schedule of events and documented our conversation via email. I returned the requested information and agreed cost for services which Michelle confirmed receipt in writing for representation. I received a follow up email before the end of the business day on the same day as my afternoon scheduled court date. Michelle informed me of the optimal result, which was desired but never promised. She informed me the matter was closed and required no further action on my part, thanked me for allowing Smith Giles to represent me and to contact them again should I need any other legal services. Everyone that has experienced a traffic ticket knows the anxiety it can create. This process has taken twice as long as normal due to the events of 2020 and government closures. The prolonged period of time to resolve this issue simply increased the amount of stress. Smith Giles and specifically Michelle, helped reduce that stress by professionally and clearly managing necessary information, desired objectives, timely follow up communication and ultimately legal representation in court to obtain the most favorable judgement. I highly recommend Smith Giles, PLLC! Wayne S. read more

Two months ago, my 16-year-old son was in a car accident. I was very anxious because he was so young, but I am deeply grateful for Ms. Allen's response and the clean and perfect work done by the law firm. I am deeply relieved and grateful that I entrusted the work to Smith Giles Law Firm. read more

Very effective handled my traffic ticket without me missing any work at all. Very professional always stayed in contact. I would recommend this firm to anyone looking for professional very detailed. read more

extremely professional and super helpful. my case was handled prompt aa he decided time to handle all my concerns and answer all my questions that had. read more

Everyone can say all the bad they want about mr. Smith, but I've seen him in action at my trial and he is very effective. If you're not going to trial, maybe that's different, but this man knows when to object and has alot of courage. I rate him 5 stars regardless of the juries decision tomorrow. read more

I requested this lawyer to represent me and it seemed like it would work out well. I sent in the information they requested ( I live only 20 minutes away ) and so it should have been delivered the following morning. They said they would call me when they received it. I called them multiple times last week to check on if they had received the payment and information, and they never got back to me. This morning I called and they said they still hadn't received it so I said I didn't need their services anymore and would go elsewhere because it seemed a little sketchy. I since hired a new attorney and paid them over the phone and had everything figured out. I then received a voicemail from Todd Allen Smith's office telling me they did happen to find my information and charged my card even though I had told them I didn't need their services anymore. When I called back to tell them not to charge it, they said that they already had and that they couldn't give me a refund because of the time they had already put into my case. The only time they put in was to avoid my phone calls as well as to open a piece of mail a week late. I agree with the previous post. I would advise NO ONE to use this firm as they are not reliable, efficient, or helpful in any manner!!!!! read more

I wound up using him and it was a horribly stressful process. They don't return ANY phone calls or emails and I never knew what was happening with my case. I would call and call and email and nothing. This lawyer caused me much for stress than getting in trouble for my minor infraction ever did. DO NOT USE THIS LAWYER! read more

do not use this so called " attorney"!!!!! i paid them $350 to cover my speeding ticket court fees and their fees, to appear in court for me. i even called them to see how everything went in court and they said fine, and no points would be added, therefore my insurance won't go up....thought everything was fine....then a year later i got pulled over for speeding, i thought i was gonna be let go, well the officer told me that i was driving with a suspended lisence!!!!!!!!!he said i had not paid for my last ticket!!!!!in alamance county. so now i have to drive 2.5 hours for court bc todd allen smith just takes your money!!!!! now i am getting a court appointed lawyer!!!!! and for me to get my license reinstated i need to pay $110! please spread the word to all of the world do not use this terrible "attorney" read more

This law firm is HORRIBLE! We hired this attorney to assist us in a minor incident that required a simple court appearance. After paying this attorney, he DID NOT SHOW UP in court. When I went to speak with his office about his no-show, this attorney's secretary was abusive on the phone. At this point, I am still waiting to recieve a refund for the fees that I paid in advance. AGAIN - I highly advise you to NOT use this firm!!!! read more