Jae S., I, too had a bad experience with Ward Black Law. Mine was for a divorce. I was charged $300 to make an appointment to speak with an attorney (most bill you on the day of the consultation). So I pay, speak with an attorney who writes the date on a piece of paper, then advises me that it will be another $495.
Understandable. The initial $300 would go towards the total cost of the divorce. I WAS advised that there may be additional fees for serving my ex because of the different methods that may be required.
I was fine with that. So the lawyer said that when I was ready to move forward with the divorce, give the paralegal, whose card was included in the packet a call; this person would handle everything.
About a week later, I called Ward Black Law. The person who answered the phone was VERY courteous and professional. I was transferred to the paralegal, who didn't even know the attorney had my case, and who, also, was very RUDE. So, I tried calling the attorney and got no answer. So I figure, 'well... probably in court.'
The paralegal calls my phone (I recognized the number after dialing it so many times), and when I answer, there is no response. I mean, I say 'hello' several times, and though the person is still on the line, the person doesn't answer. I, then, reached out to the person who called me that Tuesday to see if that person could help. NOPE! All I got was a 'paralegal tried contacting you several times (one breathing, no-response phone call amounts to several times); please contact the paralegal, as this is the person who handles these things. Thanks!'
Never got my divorce through Ward Black Law, but on the plus side, even though I was out $300 for a lackluster consultation, I DID find a better attorney. read more