1. Smith County Animal Clinic

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Carthage, TN

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Smith County Animal Clinic

5.0 (1 review)
Open • 8:00 am - 12:00 pm

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1 month ago

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Ask the Community - Smith County Animal Clinic

VIP Petcare - Dog 's for option.

VIP Petcare

(3 reviews)

Pet IQ is claiming they cannot refund which is crazy, since NEVER provided the service for…read moremembership yet charged me every month for 3 pets. Pet IQ was fully aware there was NOT a Vet onsite to provide services. This should be a class action suit for all that paid a membership! $908 is the amount Pet IQ has stolen from me. Known also under the companies PetCheck Animal Clinic and VETIQ Petcare.

If I could give it a zero I would. In my opinion it looks like they're running a bait and switch…read morescam. On their website they list a 5-in-1 vaccine for dogs, at package prices of $110 and $119. Nowhere in the descriptions for these service packages does it say 'does not include rabies'. I went there thinking I would pay $110, with no earthly clue that 5-in-1 would not include rabies. Google search shows the top 5 vaccinations for dogs, and lists rabies as #1. I doubt I'm the only one who looked at '5-in-1' and simply assumed it included rabies. Additionally, nowhere in the descriptions does it ever state what the '5' means. They do not list the supposedly 5 vaccines customers get with those packages. When I was checking in (they started 20 minutes later than the advertised time), I was told (lo!) neither the $110 or $119 packages included rabies. I would have to buy the rabies separate, or go with the $139 package. Huge ripoff, and in my opinion they know exactly what they're doing. The local 'supervisor' is the one who told me I'd have to pay more, and she absolutely came across as knowing what was happening. I showed them their website descriptions for the packages, and she doubled-down on defending the advertising. Caveat emptor everyone. https://www.vippetcare.com/services-pricing/service-packages/

Smith County Animal Clinic - vet - Updated October 2026

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